Sherelle Gardner Email and Phone Number

Installation and repair of new and existing waterlines, gas lines and drains• Operated equipment such as grinders, threading machines and chop saws• Installation and repairs of water heaters, various pumps, and tanks• handling of different popes such as copper, stainless steel, cast iron, pex and more• Filled pope system with water and air to determine locations of leaks• Inspected sewer and piping systems to assess quality and conditions• Crafted piping including measuring, threading, and cutting materials to correct angles• Interpreted blueprints to determine locations, quantities, and size of materials• Installed valves, hangers, supports and flanges inside piping system• Independently worked on projects, while offering process coordination and cooperationwith others• Provided guidance and training to apprentice plumbers

• Ordered and Prepared equipment and labor for various projects• Supervised workers and evaluated their performance• Coordinated schedules with different trades and customers• Performed daily task of a journeyman plumber• Created and submitted daily reports on progress of all plumbing projects• Cut opening in walls and floors to accommodate pipes and pipe fittings• Installed and replaced water hears, drainpipes and water supply lines• Tested piping systems with water and air pressure to maintain balance and accuracy• Responded quickly to emergency situations and calls• Identified and located required tools prior to starting each project

• Learned how to properly install and repair of new and existing waterlines, gas lines anddrains• Learned how to properly operate equipment such as grinders, threading machines andchop saws• Learned how to properly install and repairs of water heaters, various pumps, and tanks• Learned how to properly handle of different popes such as copper, stainless steel, castiron, pex and more.• Learned how to correctly use tools and take measurements

• Maintained open communication with job manager reporting progress, schedules, andemployee performance• Prevented deficiencies from pre-construction through finish stages• Inspected installed pope to follow San Francisco Plumbing code• Followed relevant codes, regulations, and safety techniques• Worked closely with field supervisors to ensure piping complied with blueprintspecifications• Demonstrated excellent organizational, planning and time management skills• Performed emergency on-call work hours during evening, weekends, and some Holidays

Through TekSystems, I work at David and Lucile Packard Foundation doing help desk/ desktop support.Re-imaging PCs; replacing hardware (monitor, keyboard mice, memory, power supply, etc. .)Supporting application software; Installing and upgrading PCs (XP, Vista)Supporting users in basic Microsoft applications including Word, Excel, Access and Outlook; Using remote tools to troubleshoot; Recovering data off of hard driveSetting up Outlook accounts for users; Mapping and networking printers locally

Re-imaging PCs; replacing hardware (monitor, keyboard mice, memory, power supply, etc. .)Supporting clinical application software; Installing and upgrading PCs (2000, XP, Vista)Supporting users in basic Microsoft applications including Word, Excel, Access and Outlook; Using remote tools to troubleshoot; Recovering data off of hard driveSetting up Outlook accounts for users; Mapping and networking printers locally

Installed, repaired and upgraded PC's (2000, XP and Vista) and printersSupported users in basic Microsoft applications including Word, Excel, Access, PowerPointDeployed and set up printers locally; Set up Outlook accounts for usersInstalled, configured and did troubleshooting for hard drives and printers Set up workstations and docking stationVOLUNTEER Outreach Volunteer for Year Up Handed out flyers and spoke to various groups and individuals about Year Up program; Made calls to persons of interest in the program; Entered data and queries into Salesforce database

Year Up is a year long program designed to help young adults get their foot in the door of the business world. For the first six months I was in a classroom setting learning Business Communications, Professional Skills and Computer Networking and Information Technology courses. For the second six months I was placed at a apprenticeship with one of Year Up's corporate partners, California Pacific Medical Center.

Providing customer service was my number one goal. My duties also included bagging groceries, gathering carts, sweeping aisles and stocking items on the shelves.