Shereph Kumar Email & Phone Number

Downers Grove, Illinois, US

At Cloud9, I lead Cloud Managed Services & Operations team who are mainly focused on planning, implementation, and management of cloud infrastructure and services. Working on strategic planning, leading cloud transformation projects, and maintaining industry standards for cloud environments. Also collaborating with our Cloud Solution Providers that focuses.

US

• Was responsible for Setting Up Business Operations Management. And provided strategic voice and perspective to elevate ideas, streamlined, simplified, and improved business impact and efficiency. Played a critical role.
• Worked with early-stage connected commerce startup & social care business.
• Taken care of development and execution of strategic initiatives to achieve business.
• Managed team for Digital Technology, Digital Marketing and Financial Operations.
• Helped company to define the strategy and product roadmap and preparing the pitch deck for partners & investors.

Palm Beach Gardens, Florida, US

• Role: Cloud Engineering & Operations Manager
• Project planning, designing, and overseeing projects, as well as managing budgeting and supervising one or more engineering teams.
• Worked with AWS Professional Services team for evaluating our enterprise objectives and provide/build effective solutions using AWS Cloud Adoption Framework (AWS CAF) that helped our organization in adopting cloud.
• Served as a Technical Lead for Cloud Solution, kind of deployment and operation of workload in Azure & AWS Cloud platform.
• Handling multiple start-ups DT/IT Operation initiations, integration, and operational part by fulfilling requirements and ensuring successful handover into the production environment.
• Created new designs, architectures, standards, and methods for large-scale distributed systems as per Operational best practices, like Availability, Control, Monitoring and Secured hosting.

Palm Beach Gardens, Florida, US

• Role: Site Reliability Engineer (SRE)
• Managing Global Cloud Operations; Liaison Officer for APAC Regions; Site Reliability Engineers (SRE) for Cloud Platform operations
• Enterprise Cloud Operations - Design, develop and maintain multi-cloud offering for Carrier.
• Developed & managing centralized cloud-agnostic operations management on AWS & Azure cloud.
• Participated in designing of Cloud-agnostic platform strategies for multi-cloud operations tool sets. like Datadog, PagerDuty, Cloud Custodian, Prisma Cloud, etc.
• Supervise a 24X7 team for day-to-day operations, communication, and organization’s strategy for cloud computing

Palm Beach Gardens, Florida, US

• Role: Cloud Operation Lead - Azure & AWS || DevOps Engineer
• Worked with product management & software engineering team to adopt and translate requirements to architecture, design & implementations needed for Production hosting, deployment & supports.
• Worked with broad range of people, process, and technology optimization projects for.
• Build a team for DevOps workstream and leading this forum by advising, designing, and implementing solutions. Identified team of Developers, Operations, QA, Security people to work with DevOps working groups who.
• Defined and implemented processes from cloud platform point in deployment/migration methodologies and techniques to deploy/migrate workloads into Azure IaaS/PaaS platform.

Palm Beach Gardens, Florida, US

• Role: Azure Cloud Operation Engineer
• Worked closely with software development and cloud operations teams to onboard and manage projects in Azure cloud.
• Implemented Cloud deployment and operational processes for multiple businesses by leveraging cloud management best practices.
• Owned Cloud Resource provisioning practices for Dev, Stage and Production, Build and Deployment for Azure Cloud Services.
• Worked on establishing IT service for Cloud operations with compliance, best practices, project management and risk mitigation

Ashburn, Virginia, US

• Role: SME – Active Directory & Wintel
• Owned operational responsibilities for Global client’s workloads in the pre-production & production portfolio in Azure Cloud
• Was active member of Active Directory CoE Team - designing and reviewing Architectural Changes for multiple global clients.
• Worked on Data Center migration and providing guidance to the migration of Windows Server and Active Directory during a divestiture.
• Built, configured and deployed VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows Servers

Ashburn, Virginia, US

• Role: Consultant–Wintel
• Worked on Active Directory consolidation and collapsing AD domains project along with other Infrastructure projects
• Was responsible for Installation and Configuration of Active directory. Planning and implementation of Active Directory Migration
• Provided high level support for UK Power Grid domain and its multiple remote sites in the EMEA Region with approximately 2,5000 users, 1200 servers, 20000 desktops environment.
• Was responsible for the run-n-maintain, redesign, documentation and implementation of the Windows Server 2003, 2008R2 and 2012 R2 Active Directory for Global Enterprise clients.

New York, NY, US

• Role: Migration Lead– Active Directory
• Worked as Active Directory migration lead, and completed migration for one big client in US & UK (20,000+ User base/900+ Servers/6 service locations)
• Helped team in creating server migration strategies, creating the migration plans, designing the orchestration plans, and more.
• Defined Governance, IT Strategy, Organization Structures, KPIs and Policies & Procedures for multiple clients in the region
• Coordinated with all business IT teams to create the detailed project plan and schedule. Was responsible for developing the consolidated OU Structure and the overall GPO Design

New York, NY, US

• Role: Team Lead – Active Directory
• Owned team to provide 24x7 supports for after migration AD issue, performed advanced problem analysis and resolution on for Global clients.
• Developed and maintained documentation on network policies, standard operating procedures and support issues.
• Run and Maintain activity for Active Directory which included extensive metadata cleanup of Active Directory.
• Created custom training materials that included hand-outs and FAQs to prepare users for the upcoming migration as well as training for helpdesk and administration staff for handoff preparation

Singapore, Singapore, SG

• Role: Sr. Wintel Administrator
• Extensive remote supports to Global clients for AD and Messaging from Mumbai NOC center.
• Provided L3 technical support to Global clients to resolve issues related to Windows Server, AD, Exchange, Setup Apps, Performance, Virtualization, etc.
• Provided consultative services from NOC Center focusing primarily on Microsoft Windows Server 2003 Active Directory and Microsoft Exchange 2003/2007 support.
• Trained new members / administrators on server hardware support, network support, desktop imaging processes, software applications, standard operating procedures and break-fix processes.

Master Of Business Administration - Mba, Information Technology

Bsc It, Information Technology