Shereph Kumar

Shereph Kumar Email and Phone Number

Head of Cloud Operations @ Cloud9 | Cloud Solution Architect | Technology Enabler | Ex- Carrier | Ex - DXC | EX - Genpact @ Cloud 9 Infosystems, Inc.
Shereph Kumar's Location
Hyderabad, Telangana, India, India
Shereph Kumar's Contact Details

Shereph Kumar work email

Shereph Kumar personal email

About Shereph Kumar

A leader with broad technology and business exposure, global management expertise, excellent in strategic & tactical business operations. Great ability to operate in Startup and in well-established business environments, and recruit, build, retain, align large global teams behind the business vision and strategy. With 16+ years’ experience in IT/DT, I’ve gained valuable experience in Data-Center & Cloud Infrastructure Management, Strategy development and execution, and People and Performance Management. 👋 Possesses unique ability to bridge the gap between customer needs and technical solutions, enhance existing environments, meet customer satisfaction, and optimized performance.🎉 Empowering Indian Rural Youth (with a non-profit initiative) to create rural youth futures through easy-tech coaching, writing, presentations, and workshops, fostering community for their financial growth.🧾 Specialties: 1. Practice/POD/COE management, 2. Cloud Solution consulting & Support, 3. Leading Strategy & Operations for startup environments, 4. Nurturing talented teams in delivering results, 5. Cloud, Infrastructure, Cybersecurity, Digital and IoT strategies, 6. Next-Gen Digital Technology and Cloud Managed Services, 7. Technical Program Management, Digital Transformation, KPI/Metric setting, Leading change.💡 I’m passionate about:Collaborating with Digital Teams in provide digital solutions & services, enhance customer satisfaction, and maximize performance. I am staunch believer in achieving exceptional results through a technology enablement, futuristic view, shared vision, and common goals.🎯 Goal: My primary goal is to elevate organizations through strategic leadership, technical acumen, and a deep understanding of the IT landscape. I strongly believe that outstanding results are achieved when businesses and their people work with a shared vision and a common goal to deliver superior technology solutions to their customers. 📢 I am tech-savvy, and my motivation comes from making connections with people on technologies.📎Let's chat at https://wa.me/919052554331 or meet for a coffee and have some fantastic conversations!

Shereph Kumar's Current Company Details
Cloud 9 Infosystems, Inc.

Cloud 9 Infosystems, Inc.

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Head of Cloud Operations @ Cloud9 | Cloud Solution Architect | Technology Enabler | Ex- Carrier | Ex - DXC | EX - Genpact
Shereph Kumar Work Experience Details
  • Cloud 9 Infosystems, Inc.
    Head Of Cloud Operations
    Cloud 9 Infosystems, Inc. Oct 2024 - Present
    Downers Grove, Illinois, Us
    At Cloud9, I lead Cloud Managed Services & Operations team who are mainly focused on planning, implementation, and management of cloud infrastructure and services. Working on strategic planning, leading cloud transformation projects, and maintaining industry standards for cloud environments. Also collaborating with our Cloud Solution Providers that focuses on the solution designs to solve our customer's challenges of moving their traditional and legacy workloads to Microsoft Azure & AWS.
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  • Stealth Mode Startup Company
    Strategy And Operations Head
    Stealth Mode Startup Company Jan 2024 - Sep 2024
    Us
    Was responsible for Setting Up Business Operations Management. And provided strategic voice and perspective to elevate ideas, streamlined, simplified, and improved business impact and efficiency. Played a critical role in building a better working platform for people, clients and communities.Roles:-• Worked with early-stage connected commerce startup & social care business.• Taken care of development and execution of strategic initiatives to achieve business. • Managed team for Digital Technology, Digital Marketing and Financial Operations.• Helped company to define the strategy and product roadmap and preparing the pitch deck for partners & investors.
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  • Carrier
    Manager - Cloud Operations (Digital)
    Carrier Oct 2022 - Jan 2024
    Palm Beach Gardens, Florida, Us
    Role: Cloud Engineering & Operations Manager• Project planning, designing, and overseeing projects, as well as managing budgeting and supervising one or more engineering teams.• Worked with AWS Professional Services team for evaluating our enterprise objectives and provide/build effective solutions using AWS Cloud Adoption Framework (AWS CAF) that helped our organization in adopting cloud journey faster.• Served as a Technical Lead for Cloud Solution, kind of deployment and operation of workload in Azure & AWS Cloud platform. • Handling multiple start-ups DT/IT Operation initiations, integration, and operational part by fulfilling requirements and ensuring successful handover into the production environment.• Created new designs, architectures, standards, and methods for large-scale distributed systems as per Operational best practices, like Availability, Control, Monitoring and Secured hosting.• Participated in designing of Cloud-agnostic platform strategies for multi-cloud operations tool sets. like Datadog, PagerDuty, Cloud Custodian, Prisma Cloud, etc.• Defined and implemented processes from cloud platform point in deployment/migration methodologies and techniques to deploy/migrate workloads into Azure IaaS/PaaS platform
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  • Carrier
    Technical Specialist - Cloud Engineering & Operations
    Carrier Jan 2020 - Sep 2022
    Palm Beach Gardens, Florida, Us
    Role: Site Reliability Engineer (SRE)• Managing Global Cloud Operations; Liaison Officer for APAC Regions; Site Reliability Engineers (SRE) for Cloud Platform operations• Enterprise Cloud Operations - Design, develop and maintain multi-cloud offering for Carrier.• Developed & managing centralized cloud-agnostic operations management on AWS & Azure cloud.• Participated in designing of Cloud-agnostic platform strategies for multi-cloud operations tool sets. like Datadog, PagerDuty, Cloud Custodian, Prisma Cloud, etc.• Supervise a 24X7 team for day-to-day operations, communication, and organization’s strategy for cloud computing• Established and maintained Modern Service Management for cloud. Written procedures and processes for multi-cloud & cloud-agnostic platforms• Sufficient experience in managing entire process operations for Multi-cloud environment from cloud-native/cloud-agnostic stand point.• Oversee and support incident, problem, configuration and change management processes for all cloud services• Owned both the technical and managerial aspects of Cloud Operations in Digital Technology department. • Helping organization in planning, directing, and designing our GCS (Global Cloud Service) Cloud infrastructure while simultaneously managing the Cloud Operation team.
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  • Carrier
    Senior Lead Engineer - Cloud Solution
    Carrier Mar 2018 - Dec 2019
    Palm Beach Gardens, Florida, Us
    Role: Cloud Operation Lead - Azure & AWS || DevOps Engineer• Worked with product management & software engineering team to adopt and translate requirements to architecture, design & implementations needed for Production hosting, deployment & supports.• Worked with broad range of people, process, and technology optimization projects for .• Build a team for DevOps workstream and leading this forum by advising, designing, and implementing solutions. Identified team of Developers, Operations, QA, Security people to work with DevOps working groups who evaluated tool, automation and much more towards DevOps 2.0. • Defined and implemented processes from cloud platform point in deployment/migration methodologies and techniques to deploy/migrate workloads into Azure IaaS/PaaS platform.
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  • Carrier
    Lead Engineer - Cloud Solution
    Carrier Jan 2015 - Feb 2018
    Palm Beach Gardens, Florida, Us
    Role: Azure Cloud Operation Engineer • Worked closely with software development and cloud operations teams to onboard and manage projects in Azure cloud.• Implemented Cloud deployment and operational processes for multiple businesses by leveraging cloud management best practices.• Owned Cloud Resource provisioning practices for Dev, Stage and Production, Build and Deployment for Azure Cloud Services.• Worked on establishing IT service for Cloud operations with compliance, best practices, project management and risk mitigation
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  • Dxc Technology
    Professional 2: System Administration
    Dxc Technology Oct 2013 - Dec 2014
    Ashburn, Virginia, Us
    Role: SME – Active Directory & Wintel • Owned operational responsibilities for Global client’s workloads in the pre-production & production portfolio in Azure Cloud• Was active member of Active Directory CoE Team - designing and reviewing Architectural Changes for multiple global clients. • Worked on Data Center migration and providing guidance to the migration of Windows Server and Active Directory during a divestiture. • Built, configured and deployed VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows Servers
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  • Dxc Technology
    Senior Engineer − System Administration
    Dxc Technology Jul 2011 - Sep 2013
    Ashburn, Virginia, Us
    Role: Consultant–Wintel • Worked on Active Directory consolidation and collapsing AD domains project along with other Infrastructure projects • Was responsible for Installation and Configuration of Active directory. Planning and implementation of Active Directory Migration• Provided high level support for UK Power Grid domain and its multiple remote sites in the EMEA Region with approximately 2,5000 users, 1200 servers, 20000 desktops environment.• Was responsible for the run-n-maintain, redesign, documentation and implementation of the Windows Server 2003, 2008R2 and 2012 R2 Active Directory for Global Enterprise clients.
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  • Genpact Llc
    Lead Associate
    Genpact Llc Apr 2010 - Jul 2011
    New York, Ny, Us
    Role: Migration Lead– Active Directory • Worked as Active Directory migration lead, and completed migration for one big client in US & UK (20,000+ User base/900+ Servers/6 service locations)• Helped team in creating server migration strategies, creating the migration plans, designing the orchestration plans, and more.• Defined Governance, IT Strategy, Organization Structures, KPIs and Policies & Procedures for multiple clients in the region• Coordinated with all business IT teams to create the detailed project plan and schedule. Was responsible for developing the consolidated OU Structure and the overall GPO Design
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  • Genpact Llc
    Tech Lead
    Genpact Llc Nov 2008 - Mar 2010
    New York, Ny, Us
    Role: Team Lead – Active Directory • Owned team to provide 24x7 supports for after migration AD issue, performed advanced problem analysis and resolution on for Global clients. • Developed and maintained documentation on network policies, standard operating procedures and support issues.• Run and Maintain activity for Active Directory which included extensive metadata cleanup of Active Directory.• Created custom training materials that included hand-outs and FAQs to prepare users for the upcoming migration as well as training for helpdesk and administration staff for handoff preparation
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  • Zenith Infotech
    Server Engineer - Wintel
    Zenith Infotech Dec 2007 - Oct 2008
    Singapore, Singapore, Sg
    Role: Sr. Wintel Administrator • Extensive remote supports to Global clients for AD and Messaging from Mumbai NOC center.• Provided L3 technical support to Global clients to resolve issues related to Windows Server, AD, Exchange, Setup Apps, Performance, Virtualization, etc.• Provided consultative services from NOC Center focusing primarily on Microsoft Windows Server 2003 Active Directory and Microsoft Exchange 2003/2007 support.• Trained new members / administrators on server hardware support, network support, desktop imaging processes, software applications, standard operating procedures and break-fix processes.
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Shereph Kumar Skills

Active Directory Cloud Computing Cloud Security Windows Azure Dns Amazon Web Services Windows Server Itil Servers Microsoft Exchange Vmware Esx Ldap Vmware It Service Management Group Policy Microsoft Dhcp Operating Systems Infrastructure Virtualization Dynamic Host Configuration Protocol Microsoft Azure Domain Name System

Shereph Kumar Education Details

  • Amity University Gurgaon
    Amity University Gurgaon
    Information Technology
  • Sam Higginbottom University Of Agriculture, Technology And Sciences (Shuats)
    Sam Higginbottom University Of Agriculture, Technology And Sciences (Shuats)
    Information Technology

Frequently Asked Questions about Shereph Kumar

What company does Shereph Kumar work for?

Shereph Kumar works for Cloud 9 Infosystems, Inc.

What is Shereph Kumar's role at the current company?

Shereph Kumar's current role is Head of Cloud Operations @ Cloud9 | Cloud Solution Architect | Technology Enabler | Ex- Carrier | Ex - DXC | EX - Genpact.

What is Shereph Kumar's email address?

Shereph Kumar's email address is sh****@****ail.com

What schools did Shereph Kumar attend?

Shereph Kumar attended Amity University Gurgaon, Sam Higginbottom University Of Agriculture, Technology And Sciences (Shuats).

What are some of Shereph Kumar's interests?

Shereph Kumar has interest in It Blogs, Children, To Do Almost All, Education, Topics And Causes That Matter To Me, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Shereph Kumar known for?

Shereph Kumar has skills like Active Directory, Cloud Computing, Cloud Security, Windows Azure, Dns, Amazon Web Services, Windows Server, Itil, Servers, Microsoft Exchange, Vmware Esx, Ldap.

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