Sherese L. Jackson Email & Phone Number

Chicago, Illinois, United States

Collaborated with senior leadership to create and execute project strategies. Offered daily oversight, guidance, and training to the program team and grant supported partners for an emergency rental assistance program. Worked closely with the Senior Program Delivery Manager and team leads to enhance processes, establish priorities, and adapt schedules to achieve program objectives. Implemented ongoing training initiatives and supervised performance benchmarks. Evaluated program metrics and efficacy in collaboration with internal and external stakeholders.● Worked with the project management team and stakeholders to create the project plan, scope and timeline● Tracked progress and deliverables of project plan and adjusted when required● Participated in creating policies and procedures● Onboarded, trained and supervised 19 grant supported partner agencies● Secured permanent housing for more than 5800 households, with $44.2 million in funding● Performed outreach to partner agencies in support of program development

Remote

Provided a broad variety of administrative, operational and project management support to the Chief Executive Officer, including managing a challenging and complex calendar of events, speaking engagements and appointments. Facilitated communications between the CEO, the board of directors, and staff; Acted as Board Liaison by aiding the CEO and board of directors in advancing organizational strategic plans.

San Francisco Bay Area

Led diverse administrative and operational functions for the President/CEO, and executive office team. Heavy calendar management, processing expense reports, and drafting confidential communications. Orchestrated intricate travel arrangements, documents for travel related meetings, itineraries, and agendas. Engaged with the board of directors, senior leadership, staff, and visitors. Represented the President/CEO and executive team on programmatic matters.● Developed yearly meeting calendar to conduct and manage up to 20 meetings a year with three boards and two board appointed committees● Oversaw all board correspondence, annual events, and travel logistics● Directed board orientation and onboarding procedures, while also overseeing the management of the board directory● Created board repository on BoardEffect and internal servers

San Francisco Bay Area

Managed annual calendars for Chief Quality Officer (CQO) and Medical Director. Arranged executive meetings, conferences, teleconferences, and travel plans. Served as the CQO and Medical Director’s administrative liaison to the quality & safety committee members, direct reports, staff, and visitors. Prepared meeting minutes, motions, votes, and action items. Adhered to operational confidentiality and maintained HIPAA compliance.

San Francisco, California

Provided administrative and operational support to the Controller and the senior leadership team. • Complex calendar management for the Controller and senior leadership• Organized and planned department wide events• Administrator of meetings, conferences, and webinars

Greater Chicago Area

Handled calendar management and coordinated travel arrangements for senior leadership. Coordinated the preparation and management of meetings, webinars, and conference call to optimize operational efficiency. • Recommended and created new departmental and organizational policies/procedures• Conducted thorough research and analysis of special projects for senior leadership• Managed and finalized budgets to administer and oversee the finances related to business projects

Greater Chicago Area

Led project and event management for national Reach & Rise teen mentor program funded through the Office of Juvenile Justice Delinquency Prevention comprised of 38 states and over 300 participants. Orchestrated and planned department wide team building events and activities to keep the team motivated for efficient performance. Contributed to the effective delivery of youth programming by supporting program implementation, data collection, management, and analysis. • Coordinated with director of Youth Achievers program across 15 sites with over 1500 participants and conducted site visits to ensure compliance with program standards • Delivered exceptional assistance in Youth Governors program covering 35 states and over 250 participants • Managed over 300 participants across 27 states by facilitating the organization of the National Judicial Competition

Greater Chicago Area

Directed project and committee management for national Swimming & Diving and Gymnastics Competitions. Planned department wide team building events and activities. • Designed and implemented a scoring rubric for all national competitive sports scholarship applications• Redesigned and revised scholarship and financial assistance applications for all national competitive sports • Functioned as committee liaison for the National Competitive Swimming & Diving and Gymnastics committees

San Francisco Bay Area

Provided administrative and operational support to the Vice Provost, Associate Vice Provost, and Director of Educational Programs, which included complex calendar management and domestic and international travel itineraries.• Organized and planned large scale events, dinners, mixers, and conferences• Managed vendor contract negotiations, room blocks, and attendee registration• Meeting coordination and management of scholarship committee

Greater St. Louis Area

San Francisco Bay Area