Oversee system issues working with Salesforce. Develop reports and dashboards.Data cleanup using data loader and developer console.Lightening Component Updates.Documentation of internal system processes and training manuals.

Full Stack web development. Developing internal web applications based on the conversion of older VB6 applications.

Business specification writing and documentation. System analysis to determine how the system could work with clients’ new business requirements. Researching clients issues and finding system solutions.

• Implemented, coded, and tested Visual Basic/VBA Applications.• Utilized Access, Excel, and Microsoft Word, SQL and Crystal, Oracle/Toad Development• Automation of QA testing.• Remediated production data for open enrollment for over 1 million members• Development of Test Cases for New Client Installs of Enrollment, Claims Management and Billing Software.• Creation of CMS Files to include HCFA submission, BEQ, 4rx, PDE etc.• Designed and implemented PDE claims return processing system. System provided Claim Processing, EOB’s to member, PDE resubmissions to CMS, Audit Tracking and financial reporting.• Implemented financial audits, performing analytical study of data for clients.• Oracle script design to assist in system and data issues to ensure day to day operations run smoothly for clients

• Implemented, coded, and tested Visual Basic/VBA Applications.• Utilized Access, Excel, and Microsoft Word, Cognos Web Reporting and Crystal Reports.• Network Administrated Windows NT Server and Windows NT Workstations.• Administered and Coded SQL 7.0 i.e. Backups, Restores, Permissions, Triggers, Stored Procedures.• Implemented Health Risk Assessment Screening Application. • Analysis of Billing, Enrollment, Capitation, Claims Processing and Recon of Third Party systems.• Supervised other programmers in designing and coding applications for production. • New Client System Implementations, Duties to include design and implementation of all new interfaces, letters, job schedules, reports, etc. necessary for client go –lives.• Extensive Report Writing Utilizing Facets Rubi Reports Database. Wrote Rubi Reports Using VBA and SQL Stored Procedures to improve Rubi performance. (Microsoft Access Platform)• Reports include EOB’s, RA’s, Capitation Reports, Statements, Customer Service, Authorization reporting, Etc.• Implementation of Facet’s Letter Server, including installation and maintenance of Letter Server, adding letters styles and documents in Facets, Writing Stored Procedures and Header Files to implement letters in Facets.• Facets Batch Processes. Duties to include, running all batch processes, editing batch processes and designing keyword formats for interfaces.• Implementation and Design of Interface Extracts – i.e. HCFA files for Enrollment, Eligibility Extracts for vendors, Claims extracts for Palmetto submissions, ACH and positive pay file to Bank for electronic drafting etc.• Responsible for all Back End Updates to Facets Tables. - i.e. pricing updates, enrollment, claims etc.• Responsible for the design of new automation processes. - i.e. External pricing of claims using DRG pricing, electronic batch processes, etc.

• Implemented, coded, and tested Visual Basic Programs.• Utilized SQL Server Databases.• Coordinated installation of upgraded software at client sites.• Implemented, coded Mumps Extracts from Mainframe into SQL databases.

• Implemented, coded, and tested Visual Basic Programs. • Project Lead for development of application such as Hospital’s First OR system scheduling application. • Coordinated and conducted Computer Training.• Customer Support – Troubleshooting System Problems (Registration, Billing, Software, Hardware, etc.)• Project Lead for Installation and testing of Third Party software.• Conducted System Analysis to improve overall daily operations.Awards: Work Performance Award (recognition of outstanding achievements)

• Designed and implemented company's first web site.• Administered Inventory control (receiving, transfers, adjustments).• Maintenance of Accounts Receivable / Payable• Troubleshooted and repaired internal hardware / software problems.• Developed programs to help improve and automate business operations.• Designed and ordered Industrial equipment for Manufacturing plants.• Designed, Developed and Implemented Electronic Data Communication (EDI) for Purchasing.• Organized seminars and performed on-site training classes.

• Started as Data Entry Clerk, in four months progressed to acting Manager of the Computer Department.• Responsible for on-line computer system support to 11 satellite stores.• Design and implemented all programs associated with business operations.• Ran all reporting necessary for POS balancing and inventory control.