As an IT Specialist I / Lead I serves as a subject matter expert (SME) and oversight for the Healthcare Connect Fund (HCF) subprogram of the and Rural Health Care Program (RHCP), telecommunications and broadband connectivity services for eligible healthcare providers. As well provide support to the Telecom team and ITSD budget segment.

Production Associate/Work Station Trainer, Tesla, Inc.–Mar. 2022–Current, Fremont, CA.Mastery of standard work processes P2 Zone 1, Battery Pack, Model S/X, stations (PBP1-10000: Enclosure Load, PBP1-11000: Mica Install, PBP1-12000: Enclosure Assembly, PBP1-20000; Module Install, Front tray/Rear tray assembly, adhere to Manufacturinginstructions (MI) and quickly adapting to new MI procedures as changes occur, Flexible in work rotation and reviewing completed process for quality & taking initiative of verify all processes have been completed up to spec. As well, when short-staffed work multiple processes to ensure completion. Adverse in complex manufacturing equipment and escalate protocol; 10, 11, 20K issues to support team, leads and supervisors as needed. Document issues (damage, beta-mate contamination, etc.) in PWT Quality Inspection & Measurement System, inform Teams Chat; P2 11K Defects.Able to perform a wide array of essential functions across various production lines as required. Provide support for Zone 3; Battery Pack, Model S/X: built dampening devices for battery pack modules. Zone 5;Battery Pack, Model S/X: Install & perform PBP1-40000; Rear Access Cover Install, PBP1-41000; Front Stack Cover Fastening, PBP1-43000; Enclosure Leak Test. Module: – RR Cell Wrap; BM14-09100-01; Cell Sleeve Install/Heat Shrink support. Body in White (BIW) installed steering wheel/air bags & VIN tag, tested front and rear door windows. End of Line (EOL) performed paint touch-up on chipped bolts inside hood and door jams, installed door gap separators for pre-paint. Assisted with moving Tesla cars through EOL. Castings provided clean-up support for excess slag and transport casted pieces for sanding, performed insert bolts for robot installation. Installed door handles. Perform battery recovery inspections.Certified in Zone 1/ Zone 5. Actively participate in Take Charge/See Something Say Something, 5S requirements, Always following safety guidelines & procedures.

Serve as human resources specialists performing administration of employment processing specific to recruitment and human resource administrative support.- Assist sourcing candidates, testing, credit checks, requisition process, job posting and description development and maintainance. Advertisement; intranet/internet, local news print/media and employment agencies. Scheduling, facilities reservations,coordination of interviews between candidates, hiring managers and executive management. Managed employment application/resumes, voluntary self-Id records, credit checks, background screening, reference checks and employment wage negotiations. Prepared offer letters, manage and maintain all new hire employment documentation; new hire forms, benefit and training binders and close out documentation.- Performed onboarding of new hires, reviewal of new hire/benefit packets, an scheduling overview of meals, rest and break periods, process e-verify, system access finger scans, provide first week support. Track completion of acknowledgements and mandatory trainings.- Championed the management and reporting of affirmative action program. Circulation and tracking of federal contractor’s annual vendor subcontractor certification notices (OFCCP).- Conceptualized and developed an excel (ATS) tracking tool. Overhauled and standardized recruiting documentation into fillable format.Human resource support duties:- Provided various support; audits, personnel record maintenance, annual acknowledgments, ADP reports, annual Vet 4212 reports, assist as required with preparation of transfer/promotions/terminations, LOA documentation an administer employee/vendor card access.- Maintain organization charts and develop/convert corporate documents into PDF forms; PPC&E, Investigation Incident Report, LOA’s, Exit Interview, Voluntary Self-ID. Create/develop HR dept. Marketing ad’s for United Way fundraiser raffle.

California Department of Corrections and Rehabilitation (CDCR)/ California Correctional Health Care Services (CCHCS), Elk Grove, CA.Special Project: Business Analyst, Healthcare Connect Fund (HCF) ImplementationThe scope of project; assist with implementation, technical support in the management of CCHCS’ transition from the existing Rural Health Care Program (RHCP) into the new HCF (35 Clinics). Savings over 6 year period approx. $25MSpecial Project: Analyst, Federal Qualified Look-Alike (FQLA) CertificationThe scope of this project; assist in research certification process to participate in FQLA and apply for 340B Drug program. est. savings $75MSpecial Project: Analyst; Budget ReportingThe scope of project to development special Budget Reporting structure for CIO.

CDCR/CCHCS, Sacramento, CA. The scope of project; assist in setup, implement, and maintain a federally subsidized program providing telecom funding to CCHCS (19 clinic sites)generated $3M+ and reduced (19 site) contract rates of (33) field sites. Savings approx. $1M annually.

o Assisted in managing insurance agent’s portfolio towards positive business growth. o Determine Risk Factors of existing and potential insured’s. Raise or lower rates on policies through procedural review and research. o Process new, renewals and cancellations, i.e. Auto, Home, Umbrella insurance policies.

o Support Director of Corporate Services in the development, implement, tracking, maintenance and management safety programs and inspections (ISO 9001; certification, SWPPP) to insure regulatory compliance with local, state, and federal agencies rules, regulations and changes. i.e. agencies, Department of Defense, Environmental Protection Agency, Department of Justice, Department of Homeland Security, Occupational Safety and Health Administration. o POC for all Telecom Related Plant Issues: New Installs/Disconnects, Trouble Shooting and Reporting, Maintaining and mapping of plant infrastructure and Network Diagrams. o Logistic Back-Up Support; Provide Export licensing assessment requirements to all international potential or existing customers. Process all LTL, Air or Domestic and Export shipments.o Processed and Maintained various metal Ingot Deliverieso Assist Sales Manager with sales and marketing of metal powder products. Research existing potential markets. Determine customer’s needs, volume potential, price schedules and all marketing material. o Provided Sales support; Pre-sales product assessment (Request specification or usage requirements determining what product or special product will best suit customer needs).o Process sales orders, inquiries and status reports to clients. Coordinated delivery schedule and product resolution as required. o Back-up Shipping Manager, adverse in DOT, IATA, ITAR, GHS, HazMat regulations. Provided Export licensing requirements to international potential or existing customers

Call Center environment; Prompted customer on software service upgrades new hot fixes available and any additional service offerings to assistant in customer growth or retention. o Managing, maintaining calendar and scheduling of all new or existing customers on software training, technical support and coordination of travel arrangement

o Call Center environment providing customer/collections support services receiving account inquiries on delinquent residential and business accountso Prompted customer on additional services or special offerings to assistant in customer retention an expansion. o Coordinate/troubleshoot/communicate customer account issues with all internal department involved and resolving billing issues, i.e. credit disputes o Processing payments and re-established suspended services once account brought current through coordination with customer care towards resolution of new/service changes/disconnects requests for wireless services.

o Call Center environment; Customer service management liaison (Sacramento, Stockton, Fresno & Reno Market) between commercial accounts and internal sales/operations/finance segments to assist in quick order processing and researching inquiry, issues and managing accounts to exceeding customer expectations. o Providing Sales Support with various product suites, Upselling customers on new services or expansion of existing services to enhance current product portfolio and Increase company’s revenue. o Processing all sales orders and negotiated contract renewals and pricing. o Meeting monthly with customers to review accounts; Review/resolved billing issues, credit disputes and coordinated payment/deposits to keep accounts current.

o Administrative Assistant duties and various clerical supporto Manage (6) committee's. Leadership Lodi Program, Leadership Lodi Steering Committee, Diplomat's Club, Ambassadors Committee, Small Business Committee and Agribusiness Committeeo Event Coordination: Grand Openings/Ribbon Cuttings, Monthly Chamber Social Business Mixer's, Chamber Annual Dinner, Leadership Lodi Graduation, State of the City Breakfast, Tractor Safety Seminars, Agribusiness Grape Day. All Marketing Materials associated with committee and events.o Managed "Lodi Business" Publication Chamber Membership listing. Special Agribusiness Grape Day advertising edition.