Sheri Gitzen Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

St Paul Park, Minnesota, United States

From designing to printing (3D printing), launching a business to offer custom options for everyone to support their team and their children in sports!www.custom3dsports.com

Oakdale, Minnesota, United States

• Managed area supervisors and full department, including customer call intake, product intake, repair technicians, support technicians, inventory/materials team, packaging/shipping team, department engineer and data administration, of up to 92 total employees (permanent and contract). • Drove staffing needs, leading to sustained improvements in labor efficiency and turnaround time (TAT) for repaired devices.• Led cross-functional improvement projects, including Kaizen events for TAT… Show more • Managed area supervisors and full department, including customer call intake, product intake, repair technicians, support technicians, inventory/materials team, packaging/shipping team, department engineer and data administration, of up to 92 total employees (permanent and contract). • Drove staffing needs, leading to sustained improvements in labor efficiency and turnaround time (TAT) for repaired devices.• Led cross-functional improvement projects, including Kaizen events for TAT reductions, repair backlog reductions and layouts for building consolidations.• Implemented and sustained improvements in safety, quality and cost.• Managed and reported on department budgets (quarterly and annually), metrics and strategic goals.• Managed efforts of quarantining and servicing recalled products to be returned to customers.• Managed review of servicing costs, maintaining end of life products (EOL) and impacts to department inventory management and storage needs.• Guided team to focus on cross training, reduction of repeat repairs, First-in First-out (FIFO) processing, improving labor efficiency and foundational processes to promote department continuous improvements.• Provided guidance to implement procedural updates meeting compliance to quality system requirements.• Collaborated with Quality teams to standardize processes both locally and across OUS service sites.• Represented Service and Repair department for both internal and external audits (customer and regulatory). Show less

• Managed five business analysts (BAs) at multiple locations, three providing global SAP support/enhancements and two supporting a single plant (all manufacturing applications).• Led a $15,000,000 global MES solution implementation project for electronic device history records (eDHR), serving as the training lead and managing the operations BA’s needed for the project.• Participated as the manufacturing knowledge expert in St. Jude/Abbott SAP integration efforts, ensuring seamless… Show more • Managed five business analysts (BAs) at multiple locations, three providing global SAP support/enhancements and two supporting a single plant (all manufacturing applications).• Led a $15,000,000 global MES solution implementation project for electronic device history records (eDHR), serving as the training lead and managing the operations BA’s needed for the project.• Participated as the manufacturing knowledge expert in St. Jude/Abbott SAP integration efforts, ensuring seamless operation and quality compliance.• Guided team in divestiture efforts for major product line, coordinating the transition of supply chain and manufacturing teams, data and processes.• Facilitated learning and growth opportunities between global BA’s, enhancing team capabilities and project outcomes. Show less

• Served as subject matter expert representing manufacturing on global standardization projects, leading initiatives for process improvements and training global manufacturing teams.• Managed projects for implementing global standards, including the development and delivery of training to enhance manufacturing efficiency and compliance.

• Managed three operations engineers, in initiatives for direct labor training, shop floor analytics, and continuous improvement.• Facilitated global cross-functional team in creation of new line clearance procedure, standardizing across multiple product lines.• Managed updates to direct labor training requirements, incorporating nine global sites into one shared process.• Acquired project for implementation of internally developed metrics solution and course-corrected project scope… Show more • Managed three operations engineers, in initiatives for direct labor training, shop floor analytics, and continuous improvement.• Facilitated global cross-functional team in creation of new line clearance procedure, standardizing across multiple product lines.• Managed updates to direct labor training requirements, incorporating nine global sites into one shared process.• Acquired project for implementation of internally developed metrics solution and course-corrected project scope and implementation methods in order to complete project effectively within required timeline. Show less

• Developed and implemented standards for direct labor training, procedure content and data collection, coordinating the setup of procedures and documentation for new product line releases and facility moves.• Designed manufacturing layouts for moving nine product lines to new facility, including working with external architects and contractors for coordination of facility needs to meet layout needs.• Initiated documentation of process for inactivation and clean-up of "dead" products… Show more • Developed and implemented standards for direct labor training, procedure content and data collection, coordinating the setup of procedures and documentation for new product line releases and facility moves.• Designed manufacturing layouts for moving nine product lines to new facility, including working with external architects and contractors for coordination of facility needs to meet layout needs.• Initiated documentation of process for inactivation and clean-up of "dead" products, including leading team in determining obsolescence of hundreds of part numbers from prior generational changes. Show less

Plymouth, Mn

• Supervised 76 direct labor personnel in assembly of self expanding stents, including cutting, fabrication, and assembly of the top-level assembly along with subassemblies and final packaging lines.• Established standards for operator levels and requirements, working with HR and value stream supervisors to deliver operator goals, mapping, and growth opportunities, including job description updates.• Oversaw resolution of daily production issues, staffing levels, and monthly production… Show more • Supervised 76 direct labor personnel in assembly of self expanding stents, including cutting, fabrication, and assembly of the top-level assembly along with subassemblies and final packaging lines.• Established standards for operator levels and requirements, working with HR and value stream supervisors to deliver operator goals, mapping, and growth opportunities, including job description updates.• Oversaw resolution of daily production issues, staffing levels, and monthly production goals. Show less

• Reduced inventory and lead time through use of Kanban systems for subassemblies and raw materials.• Implemented standards for production metrics on production lines (5S and Standard Work).• Facilitated and participated in Lean Kaizen Events implementing 5S, process flow, layout improvement, and standard work implementation improving production efficiencies and quality plant wide.• Conducted Lean Tools training (including 5S, Standard Work, Kaizen Events, and Visual Controls) for… Show more • Reduced inventory and lead time through use of Kanban systems for subassemblies and raw materials.• Implemented standards for production metrics on production lines (5S and Standard Work).• Facilitated and participated in Lean Kaizen Events implementing 5S, process flow, layout improvement, and standard work implementation improving production efficiencies and quality plant wide.• Conducted Lean Tools training (including 5S, Standard Work, Kaizen Events, and Visual Controls) for Supervisors, Engineers, Technicians, and Operators. Show less

Plymouth, Mn

• Developed production floor layouts for multiple product lines and helped coordinate the movement and implementation of the new layouts, including future capacity planning.• Standardized operations training materials, including production processes, manufacturing documentation, and tracking of training.

New Brighton, Mn

Conducted Six Sigma projects with a major customer, applying DMAIC tools. Implemented Lean assembly lines for cost savings, including updating layouts, facilities, work instructions and general/specific training (for operators, engineers and management). Developed and implemented plant-wide process flow with ergonomic and efficient work cells. Developed continuous improvement solutions with cross-functional teams and delivered training to all levels of personnel. Worked with new product… Show more Conducted Six Sigma projects with a major customer, applying DMAIC tools. Implemented Lean assembly lines for cost savings, including updating layouts, facilities, work instructions and general/specific training (for operators, engineers and management). Developed and implemented plant-wide process flow with ergonomic and efficient work cells. Developed continuous improvement solutions with cross-functional teams and delivered training to all levels of personnel. Worked with new product development teams, coordinating implementation of Lean assembly lines and impacts on plant-wide systems. Show less

Bs, Industrial Engineering

Activities and Societies: Institute of Industrial Engineers (IIE)

Education record