Déploye des programmes et stratégies RH innovantes, inclusives et axées sur l’engagement des employés. Accorde la priorité à l'expérience des employés en mettant l'accent sur une communication efficace et une acuité commerciale solide.• Répond aux questions et aux situations des employés en faisant preuve de discrétion et d’expertise, en effectuant le travail d’accueil des employés, les processus d’engagement et les services d’avantages sociaux.• Stimule une approche active pour provoquer le changement et l’innovation autour de l’engagement des employés.• Utilise les données et les mesures pour identifier les tendances, anticiper les besoins de l’entreprise et élaborer des plans d’action, y compris l’analyse approfondie et la planification de l’assiduité et de l’attrition.• Utilise un jugement équitable, gère l’ambiguïté comme premier point d’escalade pour les préoccupations des employés. Encourage l’adoption de la technologie, le libre-service et l’amélioration continue.• Collabore avec plusieurs niveaux de l’organisation, allant des employés de première ligne aux cadres supérieurs.

• Managed a front-facing team of HR Advisors and Operational Partners to ensure coordination and administration of all submitted requests in line with KAUST policy, guidelines and the Labor Law. • Collaborated with HR Business Partners, developing and executing strategic HR programs in support of University goals.• Managed complex employee relations matters including dispute resolution, disciplinary issues, contractual/benefits changes, medical/long term disability, and contract terminations. Ensured resolution, documentation and compliance.• Coached and supported staff with escalated matters, suggested solutions and ensured follow-through until the cases were closed.• Responsible for ensuring a positive employee experience at all touchpoints within the employee life-cycle. • Assisted in periodic policy review and update exercises. • Identified and recommended best practices to improve root cause issues and process efficiencies.• Ensured the maintenance of electronic personnel records with a focus on accuracy and confidentiality.• Responsible for HR data quality - performed checks and managed system updates as required.

• Served as a front-facing consultant to all existing employees with HR (benefits and policy) and Labor Law-related questions. • Managed complex employee relations matters including dispute resolution, disciplinary issues, contractual/benefits changes, medical/long term disability and contract terminations. Ensured resolution, documentation and compliance with employment laws. • Assisted in complex HR cases, including several workplace investigations. Diagnosed the situation, discussed and selected a way forward, followed through with the solution. Advocated strongly for employee well-being. • During COVID-19, was responsible for running the HR HelpDesk, liaising with the University’s emergency Taskforce. Monitored and reported on feedback/satisfaction of tickets.• Processed and advised employees on all Leave types, prepared employment letters, maintained employee files up to date.

• Responsible for the full recruitment lifecycle for Postdocs, Researchers and Consultants.• Liaised with Faculty members and VPR Office regarding candidate suitability, required approvals. Advised promoted candidates regarding benefits changes.• Assisted with the rollout of the entirely new Spousal Employment framework for KAUST – including eligibility requirements, contracts, benefits, issuance of government work permits, recruitment process, drafting updated policy and FAQ documents. Prepared and delivered informational sessions for candidates and one-on-one meetings regarding contract conversions.• Identified and recommended best practices to improve root cause issues and process efficiencies.• Ensured the accuracy of personnel records with a focus on confidentiality.

• Prepared contract and other documentation for the hiring of Postdocs, Researchers, Staff, Teachers, Faculty and Consultants. Arranged interviews, obtained required clearances and answered any queries that the candidates had. Supported recruitment initiatives where necessary.• Responsible for the Spousal Employee Workforce (550 ppl) – maintaining database, shortlisting and providing CVs to hiring managers, contract preparation, system entry, onboarding.• Ensured the creation of personnel records with a focus on accuracy and confidentiality.

Managed a diverse territory of pharmaceutical, research, academic, industrial and clinical customers. Met and exceeded sales targets. Maintained and strengthened customer relations.

Molecular BiologyProtein ChemistryImmunochemistry