Csr Business Support - Scheduler
CurrentAs a Scheduler for North Dispatch with Planning & Scheduling under Enigneering & Construction, my role includes managing, & executing short cycle and long term work schedules for internal and external crews as well as Powerline Technicians.I'm responsible for facilitating weekly commitment meetings with District Operating Supervisors and Construction Managers both internal and contractors to discuss upcoming work, needs, and goals. This includes preparing safety moments, taking meeting minutes, making changes to work orders, and sending out finalized and confirmed schedules/reports weekly and quarterly. After the work is confirmed, I am responsible for entering the schedules into the system using scheduling software. Day-to-day roles and responsibilities include answering day-of requests from field techs, customer service, and electricians through the dispatch call-center, data entry to update the status of work orders, and keeping the lights on.