- Provide visionary leadership to set and execute the overall strategic direction of the company.- Develop and implement robust business strategies to drive growth and profitability in the facilities management sector.- Establish and maintain strong relationships with key clients, ensuring client satisfaction and loyalty.- Lead the executive team in setting and achieving organizational goals, fostering a culture of excellence.- Drive innovation in facility operations, leveraging technology and industry best practices.- Oversee the development and execution of large-scale facility management projects.- Engage in effective resource allocation, optimizing financial performance and operational efficiency.- Collaborate with stakeholders, including government agencies, to ensure compliance with regulations.- Represent the company at industry events, conferences, and in negotiations with major partners.- Monitor and analyze market trends, identifying opportunities for expansion and diversification.- Act as the primary ambassador for the company, promoting its values and vision to internal and external stakeholders.- Foster a positive and collaborative corporate culture, attracting top talent and retaining key personnel.- Report to the Board of Directors on company performance, strategy implementation, and future opportunities.

Responsible for the organization’s strategic vision and driving key services delivery operations to ensure optimal growth.

• Structuring a new Facilities Management Business• FM Budgeting and Variance reporting• Asset Management• Business Planning• Writing Policies and Procedures• Developing Job Descriptions• HR support in selecting leadership team• CAFM software Selection• Mobility Solution• Call center operations, etc.• Service Charge Calculation• Designing technical library• Developing service level agreement• Key performance indicators, etc.

- Provide visionary leadership to set and execute the overall strategic direction of the company.- Develop and implement robust business strategies to drive growth and profitability in the facilities management sector.- Establish and maintain strong relationships with key clients, ensuring client satisfaction and loyalty.- Lead the executive team in setting and achieving organizational goals, fostering a culture of excellence.- Drive innovation in facility operations, leveraging technology and industry best practices.- Oversee the development and execution of large-scale facility management projects.- Engage in effective resource allocation, optimizing financial performance and operational efficiency.- Collaborate with stakeholders, including government agencies, to ensure compliance with regulations.- Represent the company at industry events, conferences, and in negotiations with major partners.- Monitor and analyze market trends, identifying opportunities for expansion and diversification.- Act as the primary ambassador for the company, promoting its values and vision to internal and external stakeholders.- Foster a positive and collaborative corporate culture, attracting top talent and retaining key personnel.- Report to the Board of Directors on company performance, strategy implementation, and future opportunities.

Responsible for the organization’s strategic vision and driving key services delivery operations to ensure optimal growth.

I have managed the Operations & Services of four countries’ portfolios in Asia and Africa, covering more than 540 labs, scan centers, clinics, kindly, pathology and office buildings. Full range of facilities management, covering bio-medical engineering for lab & scan equipmentReporting to the CEOThis includes:Soft Services & Real Estate Operations department• Housekeeping Operations & Management.• Landscapes Operations & Maintenance.• Real Estate & Property Management.Hard Services Operations department• Buildings, utilities Operations & Maintenance.• Facilities Helpdesk.• Projects Management.• Environment• BIO Medical engineering Catering & Food Operations & Management department.Achievements• Construction, fit out and renovation of 120 plus lab all over Egypt, four scan centers in Cairo.• Led the initiation and the drafting for the new housekeeping/maintenance RFP, which for the first time also covering SLAs, KPIs, the one market equipment and tools, training schedules for the housekeeping staff, and taking care of bringing a new and the best in place hygienic consumables for the IDH with zero increase on the planned budget.• Leading the initiation of the facilities helpdesk hub providing lots of services to help IDH employees staff resolves a whole range of queries through a single point of contact, easily access the services they need, and thrive during their time at the labs.• Promoting to use the cashless every wherein food services, new carting facility and vending machines for the head office and Mega lab.• Digital transformation in the work orders module in the SAP maintenance work order covering all organization assets including bio-medical equipment.

I have managed the Operations & Services of the largest University in Egypt, this covering the new Cairo campus, Tahrir, New Cairo housing compound, +50 apartments, Zamalek, and Greece Campuses. Full range of facilities management.This includes:• Fleet & Transportation Management.• External & Internal Housing, faculty & students.• Housekeeping Operations & Management.• Landscapes Operations & Maintenance.• Real Estate & Property Management.• Buildings, utilities Operations & Maintenance.• Facilities Helpdesk.• Projects commissioning.• Printing / Copying facilities.• Mail services.• Campus dressing.• Community engagement.• Travel services.• Export & import services.• Events & Moves Operations & Management Office, Catering & Food Operations.• Sustainability Office.

I have managed the Operations & Services of the largest bussnies park in Egypt, this covering the1. Fleet & Transportation Management.2. Housekeeping Operations & Management.3. Landscapes Operations & Maintenance.4. Buildings, utilities Operations & Maintenance.5. Facilities Helpdesk.6. Catering & Food Operations & Management Office.7. Security Operations & Management8. Smart Village Club Operations.Achievements• Sourcing and implementation for the FSI CAFM software, managing all the operations for Smart Villages properties.• Led the outsourcing of the catering department to a very Successful operator by moving to the digital transformation "Food Buss."• Opening a new access gate, with all the logistics, starting from the construction until the full operations of Smart village.• Led and invited internal transportation for Smart Village.• Led the initiation of Smart Village Services Company

Leading the facilities management department of the Children's Cancer Hospital Egypt 57357 (CCHE 57357), which is the largest hospital in the world in terms of capacity (320 beds), which includes but is not limited to all group properties and the development of the new future projects.Leading the facilities management department of the Children's Cancer Hospital Egypt 57357 (CCHE 57357), which is the largest hospital in the world in terms of capacity (320 beds), which includes but is not limited to all group properties and the development of the new future projects.● Managed all hospital hard services for ensuring that all buildings systems and equipment are maintained in accordance with JCI standards & Local regulatory requirements.● Managed all soft services from housekeeping and disinfection, laundry, catering facility including rooms catering and visitors' cafeterias/shops, landscape, tailor, physician lodges, and staff gym.● Handling a yearly OPEX budget of 55M EGP and a CAPEX budget of 30M EGP● Managing a team of 159 employees, 5 main contractors, consultants & various occasional contractors Achievements● Created SOPs for maintenance, housekeeping, laundry & catering and embedded them in hospital systems.● Managed to obtain the JCI re-accreditation.● Granted the ISO 22000 international standard to the hospital kitchen facility● Implemented a new laundry operational model from contracting out the laundry services to the in-house operational model saving 1.2M EGP per year.● Introducing maintenance outsourcing including the implementation of CAFM and asset management application with saving around 2.4M EGP per year● Introducing and implementing the food hub idea and introducing Beano's cafe & Asfour restaurant.● Improved the efficiency of the air filtration for the bone marrow rooms with a great impact on the patient's survival.● Waste management reengineering and process management by reflecting revenue of around 500K EGP per year

Managed the administration of facility operations for the head office, six depots, and one mega plant.● Maintained operational budgets & tracking to manage costs and coordinate all facilities invoices for over £3.0 million.● Managed workplace strategies, implementation of office changes, moves, adds, etc., managed the activities of a contract to perform the required work. This includes project development and execution; interfacing with all levels of BAT management to develop appropriate solutions to office needs.● Acting as NA Area EHS Manager, Supply the working knowledge and appropriate information for the Implementation of EHS management systems, programs, and procedures, and ensure people are properly supervised to ensure compliance with all EHS requirements.● Lead and coach the activities of the EHS Steering committee and give direction and advice to the activities of technical and departmental EHS committees and working groups.● Give support and direction to line management that will ensure the Identification and evaluation of all existing and potential risks to the operating company's businesses arising from environmental impacts and health & safety risks● Ensure that appropriate training materials are available for all employees, contractors, and visitors to have a complete understanding of the procedures they must follow during their working activities and presence on company premises.● Ensure that complete, accurate, and fully referenced records are kept and maintained for EHS related licenses, permits, inventories, measurements, and data arising from the day-to-day management of all EHS matters affecting the company.● Be responsible for the completion of the company's periodic internal self-assessment of EHS progress and annual EHS report for submission to British American Tobacco HQ in London.● Investigate all work serious accidents and illness or environmental incidences in compliance with the British American Tobacco reporting procedures.

Reports to the Administration Manager. Managed and coordinated the administration of facility operations at the Head office and Directed and coordinated the administration of facility operations for the eleven plants and sixty disruption centers. Developed preventative maintenance schedules and tracked and report key operations metrics. Enforced safe working practices with the operations team and ensure all operations are conducted to the highest standards. Developed a process to prioritize and manage all improvements/repairs requested by the facilities group. Service contracts include housekeeping, pantry service, cafeteria services, pest control, and landscaping services. Designed, implemented, and maintained a best practice Full FM approach to PepsiCo Egypt processes, and systems compliant with legal and H&S responsibilities, to meet the needs of now and in the future. Liaised with professional advisors, e.g. Architects, surveyors, and project managers, as required. Advising on energy efficiency. Manage workplace strategies, implementation of office changes, moves, adds, etc., Lead the implementation of PepsiCo Egypt workplace guidelines. Lead the implementation of Centre Stone CAFM software for Egypt PepsiCo sites. Accountable for establishing facilities services delivery at headquarter offices in Cairo, PepsiCo plants all over Egypt, and helping the MEA region. Management and development of FM staff. of an existing facilities team of exempt service leads and nonexempt technicians in support of 1500 associates in the HQ. Maintained operational budgets provided regular period forecasting, developed and tracked capital expenditures budgets, and set strategic facilities financial plans. Manage and maintain internal budget tracking to manage costs and coordinate all facility invoices processing in compliance with PepsiCo accounting standards. Manage and lead PepsiCo Egypt facilities helpdesk.

 Managed refurbishment, renovations, and office moves. Advising on energy efficiency. Negotiating the best deals with outside contractors and suppliers and coordinating with security to ensure the safety of the building and construction works inside the building. Coordinates with the IT teams to make sure that IT systems such as computers, telephones, photocopiers, and faxes, work effectively. Making sure that the building meets health and safety standards and legal requirements. Managing general upkeep and maintenance, Supervision of O&M activities carried out by the maintenance contractor for All Vodafone premises, and stores. Review maintenance contractor payments within the contractual timeline. Planning & Management of spare parts inventory to ensure Continuous support. Meet or beat the maintenance operations budget. Coordinating with the facilities specialists to manage facilities such as cleaning, waste disposal, catering, and parking managing budgets, and keeping expenditure records. Participate in the tendering process (BOQ, Design, Studying, negotiations with contractors, and Procurement), Review all construction material testing, and evaluate testing results. Prepare daily and weekly logs for each contractor.Achievements Zahraa building and Dallah tower 1st & 2nd-floor total renovation. to accommodate extra 1000 seats through design, bidding, supervision, civil works, electromechanical works, facilities, and security. Requirements to finally align with VFE working environment standards. VFE Smart Horizon C3 building. Constructions for the Vodafone headquarters office on a 5,500 m2 site area in Smart Village. Refurbishment and remodeling project of Dallah Tower Abou Rawash new sim assembly line Steel Sheds in Abou Rawash warehouse. Abou Rawash Administration office total renovation. New Datacenter in 6th Horizon head office. Renovation of Vodafone retail stores renovation

I was part of many mega steel projects around the Egypt project team.Reporting to the Area project manager. Supervising for erecting steel buildings and factories and Coordinating between the factory and the site for the deliveries of the steel structure. Achievements Administrator & B5 buildings at the German University in Cairo, Hamat factory in Katamia free zone, Conference center for the Modern Academy, New Kelupatrra factories phase 1,2 - Ain ElShona, Safola sugar factory in Ain ElSokhana Port, Nora Alone Factory - Ain ElShona, Megaton factory- Ain ElShona, Senco factory – Suez, and Two Factories in Adabia Port..

I was part of the African export project team: Import bank headquarters construction project, Turnkey construction for the bank headquarters on a 3000m2 site area. Buildings comprise two basements as a car park, ground floor, and nine typical floors, 1500m2.Reports to Site Manager. Supervising all concrete boring and coordinating between electrical, mechanical, and plumbing works and the civil works, finishing works (masonry, paint & plaster, painting, installing wooden and aluminum cladding, ceramic, granite & marble flooring, mechanical granite cladding, raised floor, gypsum board ceiling, demountable partition, sliding doors, folding doors, curtain walls, landscape work

I was part of the design office team, reporting to the Area project manager. Supervising for erecting steel buildings, Reinforced concrete & Steel structure design, drawing & design check, and Quantity surveying. Achievements. Preparing Technical reports for constructing radio Telecommunicating systems for Vodafone.