Sherif Amer

Sherif Amer Email and Phone Number

Information Technology Operations Manager @ Egypt
Egypt
Sherif Amer's Location
Egypt, Egypt
Sherif Amer's Contact Details

Sherif Amer work email

Sherif Amer personal email

n/a
About Sherif Amer

To be a pleasing contributor of an organization where creativity and passion for excellence are a way of life.

Sherif Amer's Current Company Details
El-Naggar Group – European Egyptian Maritime Co.

El-Naggar Group – European Egyptian Maritime Co.

Information Technology Operations Manager
Egypt
Sherif Amer Work Experience Details
  • El-Naggar Group – European Egyptian Maritime Co.
    Information Technology Operations Manager
    El-Naggar Group – European Egyptian Maritime Co.
    Egypt
  • El-Naggar Group – European Egyptian Maritime Co.
    It Supervisor
    El-Naggar Group – European Egyptian Maritime Co. Feb 2016 - Present
    Alexandria
    - Performing desktop support to employees in person and by telephone.- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.Projects- Drove the implementation of updating all desktops and laptops. Plus, the introduction of access points and networked printers.- Introducing Sophos XG appliance - as DHCP, DNS, Web filter and Firewall, so as to; control who access what, when and preserve the bandwidth.- Scoped and monitored the company’s criteria in choosing a new financial software.- Parallel transport of emails form Linux based cloud system to Microsoft Office 365 mailing System- Supervised the Installation of CCTV Cameras within the Group Factory, Warehouses and Head office.
  • Etisalat Misr
    System Specialist
    Etisalat Misr Mar 2015 - Feb 2016
    - Receive requests for support from other service delivery; investigate problems and otherrequests for support and determines appropriate actions to take. Priorities requests inaccordance with agreed criteria.- Monitor progress of requests for support and ensure users and other interested parties arekept informed.- Provide correct responses to requests for support by means of for example: makingmodifications to system parameters, developing work-arounds.
  • Ship & C.R.E.W الشركة الهندسية للحاويات
    Senior It Technical Support Engineer
    Ship & C.R.E.W الشركة الهندسية للحاويات Jan 2014 - May 2015
    - Play a proactive role in planning of new technical solutions.- Troubleshooting existing performance issues and applying new technologies for further performance enhancement.- Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes and verifying completion of scheduled jobs such as backups...- Perform backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and/or disks as necessary.- Managing Virtualization technology like – Hyper-V - to consolidate data center.- Installation of network cables from data center to the end user plus the installation of Rack.
  • Ship & C.R.E.W الشركة الهندسية للحاويات
    It Technical Support Engineer
    Ship & C.R.E.W الشركة الهندسية للحاويات Dec 2010 - Dec 2013
    - Performed desktop support to over 120 employees in person and by telephone.- Setting up new users’ accounts and profiles and dealing with password issues.- Played a key role in ensuring a proficient workforce and significantly reducing system downtime by:* Increasing the bandwidth of the uplinks between the company’s Head office and her branches.* Introducing Cyberoam - UTM appliance - as a web filter, so as to; control who access what, when and preserve the bandwidth.- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.- Perform system monitoring, verifying the integrity and availability of all hardware and server resources.- Perform backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and/or disks as necessary.- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.

Sherif Amer Skills

Active Directory Management Hardware Installation For Server Ibm X3650 M3 Thin Client Technology Ncomputing Handheld Motorola Mc65 Gps Technology Geotab Cyberoam Utm Backup Exec 2010 Windows Mobile Ce 6.5 Troubleshooting Servers Networking Testing Hardware Technical Support Operating Systems Management Databases Software Installation Data Center Virtualization

Sherif Amer Education Details

Frequently Asked Questions about Sherif Amer

What company does Sherif Amer work for?

Sherif Amer works for El-Naggar Group – European Egyptian Maritime Co.

What is Sherif Amer's role at the current company?

Sherif Amer's current role is Information Technology Operations Manager.

What is Sherif Amer's email address?

Sherif Amer's email address is sh****@****alat.eg

What schools did Sherif Amer attend?

Sherif Amer attended Zagazig University, El Nasr Boys School (E.b.s).

What skills is Sherif Amer known for?

Sherif Amer has skills like Active Directory Management, Hardware Installation For Server Ibm X3650 M3, Thin Client Technology Ncomputing, Handheld Motorola Mc65, Gps Technology Geotab, Cyberoam Utm, Backup Exec 2010, Windows Mobile Ce 6.5, Troubleshooting, Servers, Networking, Testing.

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