Sherif Elsherbiny

Sherif Elsherbiny Email and Phone Number

Senior Technical Lead at Dell Technologies @ Dell Technologies
round rock, texas, united states
Sherif Elsherbiny's Location
Cairo, Cairo, Egypt, Egypt
About Sherif Elsherbiny

Sherif Elsherbiny is a Senior Technical Lead at Dell Technologies at Dell Technologies.

Sherif Elsherbiny's Current Company Details
Dell Technologies

Dell Technologies

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Senior Technical Lead at Dell Technologies
round rock, texas, united states
Website:
delltechnologies.com
Employees:
270292
Sherif Elsherbiny Work Experience Details
  • Dell Technologies
    Senior Technical Lead
    Dell Technologies Mar 2023 - Present
    Internal escalation point for frontline engineers Providing technical consults to peers in complex casesHandling escalated cases for high end and critical customersEnhance the team knowledge in new topics by sharing information and tips
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  • Dell Technologies
    Technical Support Engineer Level 2
    Dell Technologies Apr 2022 - Mar 2023
    Cairo, Egypt
    Mentoring the new hires and provide the technical consultationSubject Matter Expert for the team members in VxRail related issuesHandling technical escalationsContributed in the onboarding program across Cairo Support CenterProvide quality audit on the Service Requests owned by the new hires
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  • Dell Technologies
    Technical Support Engineer
    Dell Technologies Oct 2020 - Apr 2022
    Cairo, Egypt
    VMware vSAN and vSphere advanced troubleshootingHands on experience in Dell Poweredge Servers troubleshootingSolving ESXi issues in hyperconverged infrasturcture clustersProvide technical support through different engagement channels(Calls/Tickets)Troubleshooting technical issues of HCI solutions on software/hardwarelevels and networking for the VxRail customersHands on SQL Database queries and troubleshootingInvestigate and provide root cause analysis for the technical issues
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  • Mega Pharma-Eg
    It Specialist
    Mega Pharma-Eg Mar 2020 - Sep 2020
    Cairo, Egypt
    Managing users’ accounts in the AD for security and access purposesand hand on experience on network configurationTroubleshooting technical issues for users
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  • Ncr Corporation
    Customer Support Engineer
    Ncr Corporation Oct 2019 - Jan 2020
    Cairo, Egypt
    Software troubleshooting for faulty ATMsHandling ATM software/hardware issue
    View

Sherif Elsherbiny Education Details

Frequently Asked Questions about Sherif Elsherbiny

What company does Sherif Elsherbiny work for?

Sherif Elsherbiny works for Dell Technologies

What is Sherif Elsherbiny's role at the current company?

Sherif Elsherbiny's current role is Senior Technical Lead at Dell Technologies.

What schools did Sherif Elsherbiny attend?

Sherif Elsherbiny attended The German University In Cairo.

Who are Sherif Elsherbiny's colleagues?

Sherif Elsherbiny's colleagues are Seema Panwar, Muralidharan A C, Timothy Palmerino, Hicham Seddiqui, David Wang, Jaleeluddin Mohammed, David Foley.

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