As the Technology Services Director at Noventiq Global PLC, a leading global partner for Microsoft, AWS, IBM, and other industry giants, I oversee comprehensive technology services across Egypt and Saudi Arabia. With a strategic focus on digital transformation and cloud readiness, I am dedicated to advancing our clients’ technological capabilities and fostering innovation.In my role, I lead the delivery team in Egypt and Saudi Arabia, ensuring the successful execution of projects and the highest standards of service delivery. Additionally, I am spearheading the establishment of a new delivery center in Egypt, which will serve as a hub for the Middle East and Africa Region.Key Responsibilities:- Leading initiatives in digital transformation and cloud readiness.- Managing technology services across Egypt and Saudi Arabia.- Leading the delivery team in Egypt and Saudi Arabia.- Building a delivery center in Egypt to cover the Middle East and Africa Region.- Collaborating with global partners such as Microsoft, AWS, and IBM.- Driving innovation and ensuring optimal performance of technology solutions.- Overseeing project execution and maintaining strong client relationships.I am passionate about leveraging cutting-edge technologies to create transformative business outcomes and empowering organizations to achieve their digital goals.

As an ICT Director, I’m leading Orange technology strategy by developing & implementing the ICT vision, aligning it with the overall business goals. I/m building a team of IT professionals, setting objectives, and providing guidance to ensure the efficient operation of technology systems. Also build orange ICT arm to address the marketing as the leading ICT system integrator either by direct or channel business.Using my 25 years experiences in Egyptian market and excellent relation with C-levels in all sectors, depending on either direct sales or through BP’s by adopt and implement new service partners by implementing regional enablement plan to enlarge Orange footprint in the market.Recruit new generation BPs to act as Orange product and Services sales arm to penetrate the white space market and working on Partner enablement programs and rebate to adopt partners’ capabilities to meet Orange strategies and support other departments to achieve all assign targets.

Information Technology Industry Development Agency (ITIDA) is the IT executive arm of MCIT Egypt owning IT strategies, digital transformation Strategies. I am leading the technology vision, Digital transformation and planning process that will regularly evaluate existing technologies, information systems, and staffing, research new solutions, technologies and owning changes. Providing technology vision and leadership in the development and implementation of MCIT information technology (IT) programs. Lead the Organization in planning and implementing enterprise information systems to support both business operations and achieve more effective and cost beneficial enterprise.

Leading The Human Capacity Development Program which is one of the newly refreshed Vision 2030 programs aims to ensure that Egyptian talents have the required capabilities to compete globally by instilling values and developing IT and future skills, as well as enhancing knowledge. The program focuses on developing a solid educational base for all Egyptian talents to instill values from an early age, it also focuses on upskilling talent by supporting innovation and entrepreneurship culture and developing and activating policies and enablers to ensure Egypt's competitiveness.

Leading IBM Global Technology Division (Sales & Delivery) in Gulf & Levant, Egypt, Saudi & Pakistan Core responsibility: 2nd line manager owning Strategy, division's P&L performance, Business Development & Transformation, Skills and Talent development, Delivery, Sales, Product, Cloud services, Application, Pre-sales, Solution design & Service Delivery Management.Successfully led organizations with >200 employees Responsible for 250M$ yearly Revenue Target with up to 65% GP with Double Digits Y/Y Growth either Direct or through hundreds of business partners serving thousandsof corporate clients in territories of Middle East, Egypt, Saudi &Pakistan (MEEP), Strategy development and business/organizations transformation projects. New markets entries in organic and in-organic manners. New IT services products, business models and ecosystems development and implementations.

Leading Middle East & North Africa and French Speaking African Countries (MENA) sellers, Pre- sales and sales operation teams to achieve MENA Global Technology Services (GTS) budgets for revenue, signings, and profit through Products, Applications and Services Sales 2. Demonstrate business leadership in managing MENA GTS Sales business area in line with the following key strategicimperatives:- Sales excellence and discipline in place for all MENA GTS Sellers, Pre-sales and sales operation staff (weekly cadence calls, pipeline coverage, and Personal commitment).- Continue profitable growth by growing the base and pursuing trusted support partner strategy.- Gain market share for GTS and position GTS MENA for sustainable growth by pursuing four growth plays- Supervising, providing sales support for sales staff in MENA, allocating their schedules and conducting training to upgrade capabilities of the team.3. Invest into MENA sales resources, assure opportunities for MENA local talent development to act as future members in MENA leadership team- Leading growth in Multi-Vendor & Cloud Services, Licenses & Products sales- leading growth of IBM inventory coverage enriched with enhanced Support Offerings- Leading growth in volume products services leveraging MEA maintenance services partnership model.- Leading growth through geo-expansion in line with IBM MENA/WAS plans leveraging Complete TSS portfolio and partnership services model.4. Setting Sales team targets and monitoring achievements.5. Setting Sales team targets and monitoring achievements.6. Managing IBM and None IBM such as Cisco, Juniper, SUN, HP, EMC.Etc.. Managed Services targets.7. Increase revenue from existing customer base & open new market for IBM services in non – IBM accounts.8. Further develop Sales team capabilities to have them enabled to cope with actual and future business challengessuch as:- imperative to grow non logo business,- imperative to sell GTS value proposition .

Leading TSS Geo Expansion efforts and target achievement.2. Be accountable for own area of responsibility in line with the following key strategic imperatives: 2.1. Service excellence/Client Experience: achieve highest satisfaction for own customers(internal and/or external)2.2. Improvement: drive innovation and process improvement within own area of responsibility and help others to improve pro-actively.2.3. Collaboration: work across any department boundary, by engaging actively and in best interest of IBM as a company 2.4. Growth: drive any activity within area of responsibility - which enables growthas a priority for business success.2.5. Performance: contribute in ways that improve quality and efficiency of own work. Be dependable, flexible and act in a timely manner.2.6. Compliance: assure continuously compliance with any business requirement in quality and time.Show value and contribution by personal dedication and initiative, within own team and any related functional rolein other work groups3. Commit to personal efforts by setting expectation, showing progress and demonstrating accountability for own achievement.4. Strive for continuous personal development and support others to grow their expertise.5. Comply with any company guidance and regulations in the best interest of the company.