o Responsible for planning for different digital transformation projects and preparing their schedules while setting a timeline for each team member and assigning specific tasks to each team member to set expectations for all stakeholders.o Preparing project management plans, risk registers, issue logs, etc… and agreeing on their details with the customers to ensure proper project governance.o Onboarding the project team while fully supporting them with their needs to bring out the best in the project team.o Ensuring all project documents, reports and plans are accurate, complete and saved appropriately to be accessed easily by the project team whenever needed.o Conducting kick-off meetings to ensure that the project team members are on the same page and have a common understanding of the project objectives, which helps them reach an agreement on how to work as a team.o Providing consistent and clear communication between all project stakeholders to guarantee closing the milestones on time and within budget. o Conducting Project Status Review Meetings regularly and leading Steering Committee Meetings to monitor the project progress, review risks and expedite corrective actions whenever necessary. o Responsible for developing strong relationships with the clients, getting feedback from them and reverting to the project team members to continuously improve the overall performance. o Monitoring the cost, assessing the needed resources for each project and aligning with the Functional and Technical Teams on the resources’ allocation accordingly.o Managing the project constraints like scope, time, budget, quality, risks and resources to guarantee that milestones are closed on time and within budget.o Working closely with Oracle Account Managers, Customer Success Managers and the Partner Manager to continuously enhance our delivery and maximise customer satisfaction.

o Engaged with multiple businesses in the USA, Saudi Arabia, the Gulf and Egypt of different sizes that are operating in different industries.o Responded to enquiries and requests from different businesses to enhance their existing business applications and identified the ideal Oracle or NetSuite Application(s) that would support them with their challenges.o Drafted, reviewed and amended agreements and proposals for current and new projects.o Reviewed and responded to RFP and RFQ tender documents.o Identified the ideal support services needed by current and new Oracle E-Business Suite, Fusion and NetSuite customers to help them with their functional and/or technical challenges.o Managed the NetSuite Implementation Projects and was the single point of contact for prospects and customers.o Developed sustainable and strategic business relationships with prospects and customers while helping them to overcome their business challenges.o Maintained a robust and ongoing relationship with customers to guarantee high customer satisfaction.o Engaged with Oracle and NetSuite Channel Managers while working closely with the different sales teams at Oracle in the USA, Saudi Arabia, the Gulf and Egypt to ensure company growth and profitability.o Handled all marketing activities including but not limited to drafting brochures and data sheets, formulating templates, enhancing the website, business cards and logo, etc…o Established Hits Consulting LLC in the US and kick-started the business operations.

o Engaged with key accounts in Saudi Arabia, the Gulf, Central Asia, Turkey, Levant, Egypt and North Africa operating in different industries.o Analysed different markets and conducted market research activities.o Developed sustainable and strategic business relationships with key accounts and helped them overcome their business challenges.o Interacted with key accounts using various tools, including but not limited to social media, the Internet, web-based tools and outbound calling.o Identified the ideal Oracle Cloud Applications for the key accounts to enable them to handle the challenges they are dealing with.o Created and sustained a healthy business pipeline meeting or exceeding an agreed quota. o Contributed to the team targets, achieving high customer satisfaction and quality lead generation. o Achieved a high level of collaboration with Marketing, Sales and other internal stakeholders.o Trained new team members and guided them during their onboarding and orientation.

o Engaged with multiple businesses in South Africa of different sizes that were operating in different industries.o Responded to enquiries and requests from different businesses to enhance their existing business applications and/or identify the ideal Oracle Cloud Application(s) that would enable them to handle the challenges that they are dealing with.o Created and sustained a healthy business pipeline meeting or exceeding an agreed quota.

o Kick-started the National Diabetes Programme, the Penfill Upgrade and the Diabetes Centres of Excellence Project.o Kick-started the National Haemophilia Programme, the factors reimbursement and the Haemophilia Centres of Excellence Project.o Managed the project progress and ensured a smooth flow and operation in the Centres of Excellence before and after each centre opened.o Procured all the items and medical equipment needed for the Centres of Excellence.o Led and supported the analysis and planning team to develop a Patient Management System for the Centres of Excellence.o Ensured the proper testing and continuous improvement of the Patient Management System.o Communicated with internal and external stakeholders to drive the rollout and maintain the progress of current and future Business Development Projects.o Drafted, reviewed and amended MOUs, agreements, contracts and proposals for current and new projects.

o Worked with different managers and on different projects for different departments simultaneously.o Member of the steering committee responsible for developing the National Diabetes Programme for Changing Diabetes Care in Egypt.o Worked on different tasks to support the Market Access function and ensure company growth and profitability. o Delivered business analytics reports supporting management in monitoring and decision-making to ensure company growth and profitability.o Analysed IMS data and supplied sales and marketing departments with simple reports and analyses that helped with decision-making.o Supported the Commercial Effectiveness process in Egypt.o One of three organisers responsible for organising the affiliate annual kick-off meeting in South Africa.

o Worked on various advertising tasks with the Products and Services department broadband team.o Worked as part of the home broadband team on launching their ADSL service, participating in the final preparations for launching the service, including the User Acceptance Test, ensuring that the service operation goes according to plan after launch.o Worked on preparing FAQs for the new ADSL webpage to provide guidance, support and clarifications to the target customers.