Sherif Adel Abd-Elghaffar , Mba Email & Phone Number

Cairo, Cairo, Egypt

- Establishing and leading the Telecom sector in BARQ Systems.- Preparing sales plans.- Develop & increase sales pipeline in the Telecom market sector.- Developing long-term relationships with clients through managing their requirements.- Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.- Identify, develop & procure new business sales relationships within designated Key accounts.- Partner with Pre-Sales team for purpose of increased revenue opportunities- Negotiating tender & contract terms & conditions to meet both client and company needs.- Calculating client quotations & administering client accounts.- Analyzing costs & sales.- Manages key accounts including the entire sales process from business development, prospecting, and qualifications through contract negotiations, signing, billing, and finally collection.- Coordinate with procurement & finance team from vendor ordering till equipment delivered to customer site.- Meeting regular sales targets & coordinating sales projects.- Supporting marketing activities by attending trade shows. conferences & other marketing events.- Making technical presentations & demonstrating how a product meets client needs.- Negotiate needed discounts with vendors.

Cairo, Egypt

• Create and monitor implementation of sales plans and strategies for districts/sectors/saleschannels to maximize current and future sales.• Manage developmental project including specialized sales / products analysis projects,establishing new points of sale / entering new markets, regions• Ensure regular reporting of accounts/key accounts/dealers/channels/franchiseesperformance to monitor achievements and provide recommendations as needed• Develop and measure KPI’s to concretize achievements and detect corrective actions• Identify and implement sales improvement initiatives and follow-up initiativesimplementation to ensure improvements• Support in the development and management of new products/services to make surecustomer opinions/emerging requests and competitors’ moves are taken intoconsideration• Resolve escalated clients’ complaints/requests as needed to ensure customer satisfaction• Coordinate with direct sales support on administrative and operational support as needed• Update sales leads and sales forecasts information on the sales application to ensureaccuracy of information at all times

Egypt

. Research, select and evaluate new deals and prospects existing and new partners toensure achievements of sales targets.. Plan, organize and prioritize workloads in order to ensure efficient use of resources andtimely completion of tasks.. Manage and monitor day to day business transactions in the Accounts/Key Accounts/ toensure smooth operations and customer satisfaction. Interact with managerial, legal, technical and other professionals to evaluate problemsand determine reasonable solutions. Review major deliverables to ensure meeting quality standards and client expectations.. Handle hard cases and VIP customers and provide efficient recommendations andadvices to maintain customer satisfaction.. Handle all key accounts communications, conflict resolution and compliance to ensuresatisfaction and loyalty.. Develop and communicate business strategies to account agents. Analyze and meet evolving business and customer needs for products and services tobuild long term relationship with customers and achieve customer loyalty. Stay current and updated with new information technology, equipment programs andservices in order to effectively and efficiently serve the quality of work. Update sales leads and sales forecasts information on the sales application to ensureaccuracy of information at all times.

Egypt

• Manage the selling cycle from sales prospect to sales closure and provide on-going supportto sales team for better efficiency.• Ensure accurate and prompt completion of all sales related administration tasks todocument sales evolution at all times.• Collect data and prepare sales daily reports to track sales achievements.• Coach new comers on TE Data relevant policies and procedures ensuring knowledge• Update sales leads and sales forecasts information on the sales application to ensureaccuracy of information at all times.

• Research, select and evaluate new deals and prospect existing and new clients.• Develop trust and provide outstanding client service on an ongoing basis.• Negotiate significant contracts.• Call on existing and prospective clients with a focus on probing, understanding clientneeds, and current solution strategy to build on a successful business client relationship.• Develop, support and encourage high quality relations.• Monitor daily with existing clients.• Prepare weekly sales report.• Manage the execution of old deals.• Handle sales goals and targets assigned by Sales Manager for one or all of the companyproducts.• Maintain close relationship with other departments to carry order through tocompletion.• Submit sales activity and forecast reports to Sector Manager; provide briefing to SectorManager as necessary or as requested.• Evaluate information received from consumers to determine the appropriate action.• Keep an eye on partners list and provide suggestions for new customers to be added• Perform any other duties requested by the Direct Manager.

• Research, select and evaluate new deals and prospect existing and new clients.• Develop trust and provide outstanding client service on an ongoing basis.• Responsible for all accounts communications, conflict resolution, and compliance onclient deliverables and revenue.• Review all major deliverables to ensure quality standards and client expectations aremet.• Ensure that client issues are dealt with in an efficient manner through working closelywith the project team, maintaining a continuous knowledge of project status.• Communicate the customer goals and represent customer interests to the team.• Develop complete understanding of company capabilities and service, and effectivelycommunicates all offerings to the client.• Handle sales goals and targets assigned by Sales Manager for one or all of the companyproducts.• Submit sales activity and forecast reports to Sector Manager; provide briefing to SectorManager as necessary or as requested.• Interact with managerial, legal, technical and other professionals to evaluate problemsand determine reasonable solutions.• Participate in the development and implementation of program policies, proceduresand activities.• Evaluate information received from consumers to determine the appropriate action.• Keep an eye on accounts list and provide suggestions for new customers to be added.• Perform any other duties requested by the Direct Manager.

• Deal with walk in customers.• Report difficulties/problems or comments within the application used.• Follow up with delayed Customers’ requests.• Provide customers with information regarding TE Data’s new products.• Identify the needs of customers both internally and externally• Perform any other duties requested by the Direct Manager.

-JOB PURPOSE:•The purposes of this job is to meet the current and potential client’s requests and complains.•TECHNICAL DUTIES: •To have an intimate knowledge of the customer’s needs. •To provide customers with information regarding Mobinil new products.•To identify the needs of customers both internally and externally•To perform any other duties requested by the Direct Manager

Master Of Business Administration - Mba, Marketing, A

Bachelor Of Arts, Department Of Tour Guidance English

Secondary School