IT System Administrator, Computer Maintenance and Technical Support Team Manager • Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.• Develops, maintains, and monitors procedures for all server backups.• Monitors, plans, and coordinates the distribution of client/server software and service packs.• Makes recommendations for new equipment and services to purchase and works with variousVendors for procurement.• Perform on-site and remote technical support.• Maintains excellent communication with the IT Manager on all tasks and projects.• Creates and maintains good technical documentation.• Provides emergency on-call support.• Provide desktop and laptop support to over 1500 users in 7 branch offices.• Make frequent visit to branch offices for support, repair and technology needs.• Installs and tests computers and related laptop and printer’s environment.• Ensuring data is backed up on a regular basis using Backup Exec software.• Carrying out client computer maintenance.• Providing IT support to all computer users within the office.• First port of call and initial troubleshooting of IT problems and resolving if possible.• Logging all IT problems and resolutions.• Liaising and communicating with external support company (i.e. HP, Lenovo, Dell etc.).• Ensuring all software is properly licensed and up to date.• Input into IT policies and development for all electronic and technology devices.• Advising on training needs and courses available assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, and software applications.• Fixing all software and hardware problems that facing all company users even it is in desktop, laptop, printer, network, CN3, CN50 Mobile handheld Computer, scanner, tabs or any electronic device that it uses in the company by any user.

do the technical support for both of software and Hardware "Help Desk" also work as a Graphics and Web Designer. Database System Developer With Informix 4GL Language and SQL Web Developer Using Some Tools And Designing Software Manage The Team and Control them To Help all Customers and Solve Any trouble.

• Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.• Monitors and maintains the use of the computers and printers.• Develops, maintains, and monitors procedures for all server backups.• Monitors, plans, and coordinates the distribution of client/server software and service packs.• Makes recommendations for new equipment and services to purchase and works with variousVendors for procurement.• Perform on-site and remote technical support.• Assist in the organization of all hardware and software resources.• Maintains excellent communication with the IT Manager on all tasks and projects.• Creates and maintains good technical documentation.• Provides emergency on-call support.• Performs other duties as assigned.• Provide desktop and laptop support to over 1500 users in 7 branch offices.• Make frequent visit to branch offices for support, repair and technology needs.• Installs and tests computers and related laptop and printer’s environment.• Reads technical journals and/or manuals, attends vendor seminars and appropriate professional development workshops to learn about the maintenance and use of emerging computer hardware, software.• Ensuring data is backed up on a regular basis using Backup Exec software.• Overseeing computer security and anti-virus updates etc.• Carrying out client computer maintenance.• Providing IT support to all computer users within the office.• First port of call and initial troubleshooting of IT problems and resolving if possible.• Logging all IT problems and resolutions.• Liaising and communicating with external support company (i.e. HP, Lenovo, Dell etc.).• Ensuring all software is properly licensed and up to date.• Input into IT policies and development for all electronic and technology devices.