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As a lifelong learner, I love learning new technologies, teaching others, and am an avid writer. With over 10 years of experience spanning education, training, consulting, and technical writing, I specialize in unraveling intricate concepts through clear, concise communication and documentation.I have supported, trained and collaborated with customers and internal team members in Software-as-a-Service (SaaS) environments in the following domains: FinTech, Human Resources (HR), Payroll, and EdTech. During that time, I've created and edited content such as: e-learning courses, how-to guides, knowledge-base articles, user guides, and job aids. I want to use my diverse background in technology, consulting and training along with my technical writing skills to make people's experience with technology enjoyable and easier than they expected.
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OkorioPhoenix, Az, Us -
Technical ConsultantWorkday Oct 2022 - PresentPleasanton, California, Us•Led data conversion projects and collaborated with clients and cross-functional partners to define data requirements for HRIS using MySQL, XML, Excel, Visual Studio and ETL tools in agile software development environment.•Wrote and edited job aids in Google Docs for technical consultants to support process improvement, consistency, and onboarding for new hires.•Tested internal web applications, partnering with development team by reading test plans, writing test cases, executing manual and automated test cases, and reporting bugs and defects in JIRA to ensure functionality met requirements.•Awarded Rookie of the Year for exemplary performance and leadership in data conversion projects, consistently delivering high-quality results. -
Co-InstructorArizona State University Mar 2022 - PresentTempe, Az, Us• Co-Instructor for EDT 180 – Technology Literacy: Problem Solving using Digital Technology Applications• Introduced students to digital technologies and their applications including Google Suite, podcast creation platforms (Anchor, Audacity), graphic design tools (Canva, Adobe Creative Cloud), and AI (ChatGPT, Speechify). -
Data Conversion Specialist IiPaylocity Jun 2022 - Oct 2022Schaumburg, Illinois, Us -
Data Conversion SpecialistPaylocity Feb 2021 - Jun 2022Schaumburg, Illinois, Us• Developed and implemented ETL procedures daily to convert payroll and HR data from clients’ legacy systems to Paylocity’s payroll database • Built custom reports, cleaned and transformed data in Excel and via creation and execution of SSMS SQL scripts while auditing the data for accuracy and completeness to ensure clients have seamless transition from prior payroll provider• Validated data for accuracy and completeness prior to moving data to production • Wrote, revised and reviewed technical documentation weekly using Confluence that provided team members with instructions to build custom reports, run reports for data validation and the data mapping for legacy payroll systems, improving extract completion time, consistency and accuracy• Trained new hires via job shadowing and created instructional videos using VidGrid to provide support and knowledge on data conversion processes, internal procedures and tools on an ongoing basis -
Implementation ConsultantPaylocity Sep 2019 - Feb 2021Schaumburg, Illinois, Us• Collaborated with clients to gather business requirements and ensure configuration, data mapping, and integrations met business needs leading to 133 successful implementations• Developed knowledgebase articles on new processes and product releases, adhering to the company style guide• Collaborated with cross-functional partners in company-wide process improvement project to develop new Salesforce/TaskRay functionality that reduced the time for clients transitioning from implementation to post-deployment client services by 63% -
Data Engineer FellowData Science For All By Correlation One Mar 2022 - Jul 2022•Selected to participate in rigorous 16-week Data Engineering fellowship (2% acceptance rate) •Collaborated with 5 team members to examine the impact of student-athletes receiving pay for play from the NCAA using 420MB of data from the U.S. Department of Education and NCAA•Built data pipeline using Google Colab, Python, AWS S3, AWS Redshift with visualization via Tableau•Awarded Most Distinguished Project -
Back End DeveloperPromineo Tech Mar 2020 - Jul 2020Peoria, Us• Developed 5 backend applications in program focused on creating microservices and APIs using Java, MySQL and Spring Boot• Created a RESTful API for an event management app using Java, Spring Boot, MySQL, Postman, Apache Maven and Eclipse• Performed functional API testing in Postman by verifying response HTTP status codes for correctness• Collaborated with a partner to develop a gym management app using Java, SQL and GitHub -
Implementation SpecialistDealertrack Feb 2018 - Sep 2019North Hills, New York, Us• Collaborated with business stakeholders from requirements gathering, system configuration, testing, training and post deployment support in agile environment • Analyzed business practices and customized payroll application to meet business needs and state laws • Wrote and executed test cases to ensure features met requirements• Wrote client-facing and internal how-to guides and edited knowledgebase documentation, increasing clients' and employees' system proficiency, process knowledge, productivity, and product adoption.• Documented software bugs and defects to development team by writing detailed defect reports in Salesforce -
Client Services SpecialistDealertrack Sep 2016 - Feb 2018North Hills, New York, Us• Provided training in-person and technical support via phone for accounting and payroll software within Dealer Management System• Top performer on team for number of tech support calls, lowest average call time and highest number of issues resolved in Salesforce Service Cloud• Created and executed test cases to verify product features met user requirements• Documented and tracked bugs to assist development team by filing reports in Jira
Sherika Jones Education Details
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Arizona State UniversityMaster Of Public Administration (Mpa) -
Training And Competitions By Correlation OneData Engineering -
Promineo TechBack End Software Development -
University Of ArizonaMathematics & Africana Studies -
Trailhead By Salesforce
Frequently Asked Questions about Sherika Jones
What company does Sherika Jones work for?
Sherika Jones works for Okorio
What is Sherika Jones's role at the current company?
Sherika Jones's current role is Technical Consultant.
What is Sherika Jones's email address?
Sherika Jones's email address is sh****@****ail.com
What is Sherika Jones's direct phone number?
Sherika Jones's direct phone number is +162362*****
What schools did Sherika Jones attend?
Sherika Jones attended Arizona State University, Training And Competitions By Correlation One, Promineo Tech, University Of Arizona, Trailhead By Salesforce.
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