Sheri Mcdonagh
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Sheri Mcdonagh Email & Phone Number

Service Director at Prism Medical UK
Location: Leeds, England, United Kingdom 8 work roles
1 work email found @kcom.com 2 phones found area 148 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email s****@kcom.com
Direct phone (148) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Prism Medical UK
Role
Service Director
Location
Leeds, England, United Kingdom
Company size
57 employees

Who is Sheri Mcdonagh? Overview

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Quick answer

Sheri Mcdonagh is listed as Service Director at Prism Medical UK, a company with 57 employees, based in Leeds, England, United Kingdom. AeroLeads shows a work email signal at kcom.com, phone signal with area code 148, and a matched LinkedIn profile for Sheri Mcdonagh.

Sheri Mcdonagh previously worked as Interim Manager at Network Rail and Head of Customer Operations at Kcom.

Company email context

Email format at Prism Medical UK

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{first}.{last}@kcom.com
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AeroLeads found 1 current-domain work email signal for Sheri Mcdonagh. Compare company email patterns before reaching out.

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Profile bio

About Sheri Mcdonagh

A Head of Customer Operations with extensive business and technical acumen gained undertaking senior roles in Head of Delivery Assurance Provisioning, Shared Services and Head of Service Management. Adept at creating strong, cohesive teams to achieve excellent results, whilst delivering cost saving integration proposals. Recognised as a pro-active and results-orientated leader who is adept at introducing new concepts and implementing effective strategies to significantly improve business performance in all areas of customer experience. Good interpersonal skills with the ability to communicate with clients and customers alike; both written and verbally.Specialties: Business change and transformation programmesCustomer Operation transformation programmes.Client management and retentionCustomer Experience/ Client improvement programmes leading to growth and retention.Operational strategy development and change management deployment.

Listed skills include Contact Centre Turnaround, Telecommunications, Service Operations, Operational Leadership, and 40 others.

Current workplace

Sheri Mcdonagh's current company

Company context helps verify the profile and gives searchers a useful next step.

Prism Medical UK
Prism Medical Uk
Service Director
Website
prismmedical.co.uk
Employees
57
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Company profile
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8 roles · 14 years

Sheri Mcdonagh work experience

A career timeline built from the work history available for this profile.

Service Director

Current
Prism Medical Uk

Wakefield, England, United Kingdom

Jul 2022 - Present

Head Of Customer Operations

Kcom

Wakefield, United Kingdom

Responsible for the Operational turnaround for KCOM B2B Delivery and Incident Management functions across multi sites. Streamlining processes and driving customer experience improvements. Successful delivery of 0.5million revenue through improved delivery focus and aged WIP reduction. Reducing aged WIP from 30% to 8%Management of 3rd party suppliers to.

Sep 2015 - Sep 2019

Business Owner

Gifts & Interiors
2012 - 2015 ~3 yrs

Director Of Customer Experience

Daisy Telecomms

Lancashire

Accountable for the operational leadership and strategic development of customer support operations across multiple sites and product ranges ensuring all business objectives are achieved.Improving operational efficiencies within the customer service centreEnsuring accurate forecasting of resource and budgetary requirements was implemented to operationally.

Jul 2010 - Oct 2011

Head Of Delivery Assurance

Cable & Wireless
  • Leading a team of 80 FTEs to deliver an optimal customer order management operation, servicing a key client base, conducting full E2E management of the order book
  • Driving forward the centre for excellence objective, ensuring all members of staff deliver exacting standards of customer service at all times
  • Meeting stringent performance guidelines; inspiring and motivating the team to continually exceed KPIs and achieve a 95% DOT
May 2000 - Mar 2010

Head Of Service Management

Cable And Wireless
  • Overseeing the shared services, service management operation and sizeable cross-functional operations teams to significantly improve operational standards and turnaround times
  • Ensuring premium levels of service are deployed across the department to realise ultimate levels of customer satisfaction, with additional emphasis on key, tier one accounts
  • Driving forward continued improvements within DIQ, provisioning and assure to pro-actively service initiatives and increase E2E performance across the scope of the entire business
Jul 2002 - Jun 2006

Project Manager

Cable And Wireless

Responcible for delivering a number of customer solutions.

May 2001 - Jul 2002
Team & coworkers

Colleagues at Prism Medical UK

Other employees you can reach at prismmedical.co.uk. View company contacts for 57 employees →

RS Raith Stringer Raith Stringer Colleague at Prism Medical UkWigan, England, United Kingdom, United Kingdom View → PE Paul Eckett Paul Eckett Colleague at Prism Medical UkSileby, England, United Kingdom, United Kingdom View → BB Bruce Bragg Bruce Bragg Colleague at Prism Medical UkLlandudno, Wales, United Kingdom, United Kingdom View → WD Wynne Davies Wynne Davies Colleague at Prism Medical UkWakefield, England, United Kingdom, United Kingdom View → SB Stuart Bannister Stuart Bannister Colleague at Prism Medical UkWingate, England, United Kingdom, United Kingdom View → AS Ashley Seedhouse Ashley Seedhouse Colleague at Prism Medical UkRhyl, Wales, United Kingdom, United Kingdom View → JL Joanna Lapinska Joanna Lapinska Colleague at Prism Medical UkNetherton, England, United Kingdom, United Kingdom View → DH Darren Harland Darren Harland Colleague at Prism Medical UkChard, England, United Kingdom, United Kingdom View → SB Simon Broadhead Simon Broadhead Colleague at Prism Medical UkUnited Kingdom, United Kingdom View → LM Laura Mckenna Laura Mckenna Colleague at Prism Medical UkGlasgow, Scotland, United Kingdom, United Kingdom View →
FAQ

Frequently asked questions about Sheri Mcdonagh

Quick answers generated from the profile data available on this page.

What company does Sheri Mcdonagh work for?

Sheri Mcdonagh works for Prism Medical UK.

What is Sheri Mcdonagh's role at Prism Medical UK?

Sheri Mcdonagh is listed as Service Director at Prism Medical UK.

What is Sheri Mcdonagh's email address?

AeroLeads has found 1 work email signal at @kcom.com for Sheri Mcdonagh at Prism Medical UK.

What is Sheri Mcdonagh's phone number?

AeroLeads has found 2 phone signal(s) with area code 148 for Sheri Mcdonagh at Prism Medical UK.

Where is Sheri Mcdonagh based?

Sheri Mcdonagh is based in Leeds, England, United Kingdom while working with Prism Medical UK.

What companies has Sheri Mcdonagh worked for?

Sheri Mcdonagh has worked for Prism Medical Uk, Network Rail, Kcom, Gifts & Interiors, and Daisy Telecomms.

Who are Sheri Mcdonagh's colleagues at Prism Medical UK?

Sheri Mcdonagh's colleagues at Prism Medical UK include Raith Stringer, Paul Eckett, Bruce Bragg, Wynne Davies, and Stuart Bannister.

How can I contact Sheri Mcdonagh?

You can use AeroLeads to view verified contact signals for Sheri Mcdonagh at Prism Medical UK, including work email, phone, and LinkedIn data when available.

What skills is Sheri Mcdonagh known for?

Sheri Mcdonagh is listed with skills including Contact Centre Turnaround, Telecommunications, Service Operations, Operational Leadership, Operational Excellence, Customer Service, Service Management, and Operational Strategy.

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