Sherin S. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

• Assisted and published of all job descriptions
• Interviewed and screened applicants through phone and in-person
• Increased candidate retention by using effective on-boarding methods
• Identified candidates and recruited them for roles such as administrative assistant, customer service representatives, billings clerk, AP/AR, warehouse help etc
• Contacted passive candidates using LinkedIn, Monster, Indeed and Mind Scope

Toronto, Canada Area

• Lead a team of 22 members and recorded zero customer complaints for a whole quarter
• Responsible of full cycle hiring of candidates of four stores on all the positions
• Demonstrated and promoted exceptional customer service standards
• Handled guest complaints with professionalism and concern
• Prepared performance reports and completed evaluations
• Reported to the District Manager to ensure efficient operations

Scarborough

• Assisted in optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
• Assisted the Restaurant Manager in recruitment and retention strategies
• Ensured all restaurant policies are followed during the shifts (meal, break policies, cash and food safety policies)
• Escalated to management any issues and or problems
• Evaluated health and safety practices against standards.

Scarborough

Chennai Area, India