Sherin G. Email & Phone Number

I serve as the Team Lead in Infrastructure Management Services at Bobcares, leveraging my B.Tech in Electronics and an MBA in Project Management. With over 18 years of experience, I specialize in managing diverse systems including Linux, Apache, Nginx, Exim, Postfix, cPanel, Plesk, Windows Servers, and Bash scripting. My expertise spans AlmaLinux, RHEL and Ubuntu, and extends to other Unix and Linux distributions like Fedora, OpenSUSE, Debian, and FreeBSD. I'm proficient in cloud platforms such as AWS, Google Cloud, Azure, storage solutions like GlusterFS, Ceph, virtualization technologies including Proxmox, oVirt, containerization with Docker, Kubernetes, and database management with MySQL, MariaDB, Galera Cluster, and MS SQL.My journey at Poornam/Bobcares has transitioned me from tech support to leadership roles, significantly contributing to the infrastructure management services' growth by nearly 300%. My initiatives, like the Limitless plans, have been instrumental in diversifying our service offerings, enhancing server issues resolution, cloud management, and DevOps services.Previously, as a team lead at hosting companies in Australia and the UK, I led significant automation and monitoring advancements, boosting operational efficiency and service quality.My core strengths are in team and project management, quality assurance, and executing complex server administration tasks. I excel at conceptualizing and implementing new systems like monitoring solutions and customer support portals. My leadership approach emphasizes training, mentoring, and motivating teams towards excellence.I value building relationships and rapport across diverse backgrounds, fostering a collaborative and inclusive work environment that promotes mutual respect and continuous learning. This holistic perspective ensures our team's high performance and the broad enhancement of our infrastructure management capabilities.

Listed skills include Apache, Bash, Windows Server, Unix, and 16 others.

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  Team Lead, Infrastructure Management Services | Bobcares

  Bobcares

  Oct 2006 - Present

  - Spearheaded the Infrastructure Management Services team, driving significant advancements in server and cloud management technologies, leading to a 300% growth in service capabilities.- Masterminded the successful rollout of the Limitless plans, enhancing our product suite and receiving widespread acclaim for innovation and impact on the market.- Managed a broad spectrum of technologies, including Linux, Windows Servers, cloud platforms (AWS, Google Cloud, Azure), and… Show more - Spearheaded the Infrastructure Management Services team, driving significant advancements in server and cloud management technologies, leading to a 300% growth in service capabilities.- Masterminded the successful rollout of the Limitless plans, enhancing our product suite and receiving widespread acclaim for innovation and impact on the market.- Managed a broad spectrum of technologies, including Linux, Windows Servers, cloud platforms (AWS, Google Cloud, Azure), and virtualization/containerization technologies (Proxmox, Docker, Kubernetes), establishing a versatile and robust infrastructure service offering.- Played a pivotal role in transitioning from technical support roles to leadership, underscoring a career trajectory marked by continuous learning and adaptation to the evolving IT landscape.- Initiated and led automation and monitoring projects at international hosting companies setting the stage for enhanced operational efficiency and service quality.- Fostered a culture of excellence, mentoring a high-performance team in delivering complex server administration tasks and innovative solutions to meet diverse client needs.- Cultivated strong relationships across teams and with clients, emphasizing collaboration, quality assurance, and strategic project management to deliver exceptional service. Show less