Over 25 years experience in large, complex catastrophic claim handling. This experience includes insurance claims handling experience and expertise for heavy manufacturing, hospitality, retail, healthcare, energy and pharmaceutical facilities. Experience also includes strong leadership in business development activities with C-Suite, and deep presentation skills on topics of disaster recovery, property and business risk mitigation, and working with client to understand and develop synergies for business continuity and property insurance programs.Additional specialized skills in FEMA claims for subgrantees to maximize recovery by developing detailed scopes in FEMA speak, maintaining deadlines and documentation needed for claim audit support by federal government. Speaking Engagements include Golden Gate RIMS, November 2007 on Disaster Recovery-Mitigating Losses in Complex Insurance Claims; Southwest Florida RIMS Chapter September 2009 and REBEX 2009 on topic of Disaster and Business Recovery; 2010 RIMS Boston on Aligning Property Coverage and Business Continuity Plan, South Texas RIMS Chapter 2010 on Advanced BI Concepts and 2009 and 2010 National RIMS on Disaster and Business Recovery Alignment with Property Insurance Programs. Contributing author to Second Edition of The Business Interruption Book, Coverages, Claims, and Recovery. Specialties: Large Complex claims project management; operations management for insurance related industries, personnel development and mentoring, recruiting of claims and other professionals, strategic management and development in claims process. Skills also include disaster process planning and response, business continuity and ERM concepts as relates to insurance products and risk profiling.
Listed skills include Claim, Claims Management, Risk Management, Property And Casualty Insurance, and 24 others.