Sherlana Rooplal Email & Phone Number

New York, United States

Melville, New York, United States

• Responsible for interacting with hotels across the globe to establish contracts that provide us with the best rates to offer airlines for crew and passenger accommodations.• Support the Operations Manager in performing management functions such as staffing, training and expanding business plans.• Coordinate and manage 1:1 internal and external vendor relationships to promote company revenue.• Investigate and resolve customer issues/complaints regarding operational matters or accommodation dissatisfaction.• Communicate with airlines including JetBlue, Caribbean Airlines, Emirates, British Airways, Air France, Lufthansa, etc.

New York, United States

• Experienced in immigration Green Cards, Citizenship, and Visas including: B-1/B-2, EB-1/EB-2, H-1B, H3, H-4, NIW, and O-1. • Coordinated, prepared and interpreted complex legal documents including responses, agreements and legal memoranda.• Assisted in providing client services, scheduling, appointments, and 24-hour contact regarding case status.• Opened and closed cases files and provide precedence information to attorneys after performing detailed operations.

New York, United States

• Helped keep PR storage areas organized and resources easily accessible, assisted in office administration activities. • Provided reporters with pitches pertaining to breaking news and upcoming events within our client services. • Assisted with producing press released, organizing conferences, and off-day media availability.• Developed and enhanced written and oral communication skills by conducting client meetings via email and telephone.

Brooklyn, New York, United States

• Performed various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, and mailing.• Contributed to design of outbound sales strategy.• Collected and coordinated the flow of internal and external information.• Managed office equipment and office space.