Sherlyn Lee Email and Phone Number
Sherlyn Lee is a Duty Manager at InterContinental Singapore Robertson Quay at InterContinental Singapore Robertson Quay.
Intercontinental Singapore Robertson Quay
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Duty ManagerIntercontinental Singapore Robertson Quay Mar 2024 - PresentSingapore
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Club Intercontinental ManagerIntercontinental Singapore Robertson Quay Aug 2023 - May 2024Singapore• In charge of Club InterContinental Executive Lounge, Quayside Lounge, Poolside, and events in Club InterContinental meeting room.• Food and Beverage Service• Stocks inventory control• Check in, Check Out and Concierge services• Rooms operational pre-planning• Forecasting of club occupancy• Cross Training and assisted with Front Desk operations and Duty Manager roles• In charge of guests’ satisfaction for Club InterContinental guests
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Westin Club ManagerThe Westin Singapore Aug 2022 - Jul 2023Singapore• In charge of the Westin Executive Club Lounge, involved in re-opening of Club Lounge after pandemic• Food and Beverage Service• Stocks inventory control• Check in, Check Out and Concierge services• Rooms operational pre-planning• Forecasting of club occupancy• Cross Training and assisted with Front Desk operations and Duty Manager roles• In charge of guests’ satisfaction for mainly Marriott Bonvoy Platinum, Titanium and Ambassador guests -
Assistant Towers Executive Lounge ManagerSheraton Towers Singapore Hotel Dec 2019 - Jul 2022Singapore• Managing of Towers Executive Lounge Operations and Team• Food and Beverage Service• Stocks inventory control• Check in, Check Out and Concierge services• Rooms operational pre-planning• Forecasting of club occupancy• Cross Training and assisted with Front Desk and Lobby Operations, SDF SHN operations• Part of the drivers of guests’ satisfaction -
Ritz-Carlton Club ConciergeThe Ritz-Carlton, Millenia Singapore Sep 2014 - Dec 2019Singapore• Department Trainer for Club Lounge Team• Part of hotel's Quality Improvement Team on Brand Standards• Food and Beverage Service• Stocks inventory control• Controlling and planning of Club Rooms inventory• Check in and Check Out services• Assist guests with Concierge services• Assisted with supervisory duties such as rostering • Forecasting of club occupancy• Cross training with Reservations team
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Retail ExecutiveQuick Serve Asia Private Limited (The Waffle) Dec 2013 - Aug 2014Singapore• Preparation of dough and baking of waffles• Products upselling and cashiering
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Customer Service AssociateGiordano Original(Singapore) Private Limited Mar 2012 - Aug 2012Singapore• Providing customer service and cashiering• Products upselling• Checking of stocks
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Front Desk ReceptionistG4 Station Private Limited (Backpackers’ Hostel) Apr 2011 - Dec 2011Singapore• Check-in, Check-out• Handled bookings and enquiries of the hostel• Updated and maintained online booking systems
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Front Desk ReceptionistG4 Station Private Limited (Backpackers’ Hostel) Mar 2011 - Apr 2011Singapore• Check-in, Check-out• Handled bookings and enquiries of the hostel• Updated and maintained online booking systems
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Administrative WorkSellery Tools Private Limited Sep 2009 - Dec 2010Singapore• Data Entry and Filing
Sherlyn Lee Education Details
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University Of Nevada, Las Vegas - Singapore CampusMajoring In Hospitality Management -
Singapore PolytechnicDiploma In Resort Facilities Services And Management
Frequently Asked Questions about Sherlyn Lee
What company does Sherlyn Lee work for?
Sherlyn Lee works for Intercontinental Singapore Robertson Quay
What is Sherlyn Lee's role at the current company?
Sherlyn Lee's current role is Duty Manager at InterContinental Singapore Robertson Quay.
What schools did Sherlyn Lee attend?
Sherlyn Lee attended University Of Nevada, Las Vegas - Singapore Campus, Singapore Polytechnic.
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Sherlyn Lee
Singapore -
2lta.gov.sg, duke-nus.edu.sg -
Sherlyn Lee
Singapore
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