- Provide direct supervision, psycho-education, and support to adolescent females.- Coordinate recreational and community activities.- Ensure facility safety and oversee client well-being.- Administer medication and provide first aid.- Conduct intensive, in-home counseling for probation clients.- Prepare progress evaluation reports and court summaries.- Attend court hearings with clients.

Supervise and care for residents of the program.- Implement classes and activities to address negative cognitive behavior. - Behavior management of resident on an as-needed basis.- Maintain and utilize knowledge of Virginia Statewide Building Code and other state codes and local ordinances to keep residents and staff safe. - Utilize Motivational Interviewing skills such as Cognitive Behavioral Therapy in order to help residents work through difficult situations.- Ensure that residents maintain behavioral norms.- Coordinate and transport detainees between the courts, the residential detention facility or other various locations outside of the facility during group outings. - Report unsafe conditions. Ensuring residents and staff use practices and comply with safety programs and guidelines.- Coordinate and assist with weekly safety inspections of the program to ensure residents are within compliance of program rules and standards.- Acts as a liaison or mediator between juvenile residents, court officials, third party community resources and custodial parents to help resolve minor or less complex behavior disputes.- Prepares court reports on behalf of juvenile residents that highlights their behavior while in the program and any violations that that may have occurred since being court-ordered into the program.- Currently serving on TAG (Training Advisory Group) and RED (Racial Equity & Diversity Team) for Fairfax County Government.-Knowledge of the various theories of human development-Knowledge of group work methods and activity facilitation

Contributes to the agency’s public safety mission by supervising and counseling clients in the community setting and working directly with clients in support of the Department’s reentry mission. Interviews gathers, verifies and evaluates information to prepare pre-sentence investigations including sentencing recommendations/suggestions. Informs clients of conditions of supervision and develops supervision plans while directly monitoring clients’ behavior. Maintains case files and documents case activities. Investigates, reports, and follows up on alleged client violations to determine appropriate and available sanctions. Prepares sentencing guidelines and testifies in circuit court.Prepare appropriate notices or violations, summonses and subpoenas.

Monitors residential areas, is visible and interacts regularly and professionally with residents living in the shelter. Supervises resident's chores and resident upkeep of their personal areas. Assists with resident activities and programs. Maintains adherence to resident guidelines and upholds shelter procedures. Supervise and distribute medication for shelter residents as needed. Engages all shelter residents in appropriate and meaningful strengths based relationships, supporting all shelter residents. Utilize evidence based practices to help eliminate unsound or excessively risky practices in favor of those that have better outcomes. Provide program coverage and supervise program activities as designated. Advocate for clients. Provide supervision and mental health support to 14+ vulnerable, high-needs single adults and families living in a 30-day emergency homeless shelter, including individuals with serious mental illness, older adults, medically fragile individuals, individuals transitioning out of jail, individuals with physical disabilities, refugees, adolescents, and children. Provide crisis intervention and stabilization as needed. Empower and motivate clients to overcome their present circumstances.

Facilitate weekly Batterer’s Intervention sessions with 15 clients and document progress. Maintain accurate reports, clear communication with my fellow case managers, and develop relationships with Fairfax County Probation and Parole. Appear in court and screen potential clients, report progress, maintain accurate client logs and cooperate with representatives from State and local social service and law enforcement agencies in cases of mutual interest using The Supreme Court of Virginia's Case Management System (CMS). Maintain accurate case files, statistics, and client logs. Monitor clients in phone screenings and document progress through in person counseling and placement in community service. Determine eligibility, verify employment and/or community service, and manage caseload. Provide customer service and communicate both orally and written. Makes assessments of a client's mental, physical health, drug and alcohol use. Provides referrals to community agencies. Provide reports and statistical data for various formats. Provide information or referral services for individuals. Testify in court to explain client’s progress and provide details on client’s behavior while participating in group sessions. I am able to maintain a calm disposition when working with clients who are overwhelmed or in crisis. I work with our volunteers to ensure they are able to comply with OAR policies and procedures including intakes, assessments, and database management. Experience assisting with the development and implementation of actvities and excerises to help with the advancement of aformentioned programs.

Provide customer service for local industries that utilize Norfolk Southern for their transportation needs. Coordinate the placement and removal of rail cars with customers used to transport their raw materials. Daily works cohesively with the Engineers and staff to ensure a safe and complete assignment. Extensive knowledge of safety and operating rules, train operations, Federal Railroad Association regulations and safety compliance, hazardous materials handling in checking and observing cars, and compliance with corporate policies.

As an Account Executive at UPS, I managed and expanded the company's client portfolio. My responsibilities included optimizing supply chains, ensuring efficient and cost-effective shipping and logistics solutions for businesses, and driving revenue growth. I established and nurtured strong relationships with existing clients, assessed their shipping and logistics needs, and presented tailored solutions. I prepared accurate pricing proposals, negotiated contracts and service agreements, and collaborated with internal teams to find prompt solutions to shipping-related challenges. I also identified and pursued opportunities to acquire new clients, stayed updated on industry trends and competitor activities, and tracked KPIs to assess the effectiveness of shipping solutions. Lastly, I generated regular reports and presentations for clients, collaborated closely with internal UPS teams, and provided clients with comprehensive training on UPS's technological tools and platforms.

Supervise customer accounts that rent products from the company. Ensure that all accounts are updated on a consistent and regular basis. Performed full scope accounting functions, including extensive review of audit testing for numerous financial accounts, tests of controls, and evaluation and documentation of accounting systems. Supervised, lead, and support staff.