Sherman Gore Email & Phone Number

Torrance, California, Us

As the Head of Engineering and a member of the Executive Leadership Team, I spearheaded a transformative journey in our software development. I significantly elevated our company's tech capabilities and performance by leading the design, development, and deployment of high-performance, scalable solutions. My role extended to managing IT functions, overseeing our infrastructure, security, and asset management. This included hiring DevOps engineers, prioritizing updates to our dated infrastructure, and increasing the usage of modern infrastructure tools and technologies. On the security front, I collaborated with our corporate counterparts to update our security protocols, ensuring we exceeded industry standards and expectations. I also focused on reducing downtime, minimizing bugs, and decreasing customer complaints by improving our technology stack. Additionally, I was responsible for asset tracking, security, and upgrades.Under my leadership, data compliance and management were pillars of our operations. I enforced strict adherence to data protection regulations and best practices, safeguarding both company and customer information. This commitment to data security fostered trust and confidence in our global engineering team, promoting collaboration and innovation across multiple countries.Managing the engineering budget was a balancing act, controlling costs while nurturing innovation and growth. I constantly sought to improve processes and procedures, implementing changes that enhanced productivity, quality, and efficiency.Driving change was a crucial part of my role. I championed various initiatives, managing resistance and facilitating smooth transitions. Additionally, I led the development of new products from concept to launch, driving our market differentiation and revenue growth.My journey at Basepaws has been marked by continuous improvement and innovation, always striving to elevate our technological capabilities and drive the company forward.

San Francisco, Ca, Us

Leading one of the most talented teams within Lob, focusing on operating with a hack-a-thon mentality by developing and curating product ideas, building proofs of concept, determining viability, and iterating on development or moving on to the next idea as needed.Drove the development of a Shopify app increasing our product's exposure to over 1.7 million potential customers and potential additional revenue of over $4 million/year at our intro pricing. Additional eCommerce platforms will bring additional exposure and revenue.Encouraged engineering team to seek out performance and cost enhancements that resulted in reducing our API response times by nearly 50% and our costs by over $150,000/year.Enabled the team to use machine learning to improve the accuracy of the addresses we verify with the result of beating our closest competitor's accuracy by several percentage points.Moved the team's health metric to a previously unseen 96% overall satisfaction rate - higher than any other team in the company.Met and beat more yearly roadmap goals than any other team at Lob in 2021.Had 100% retention during the Great Resignation of 2021/2022.

Frisco, Tx, Us

Led a team of talented engineers in the design and development of leading edge web- and cloud-based technologies. Was responsible for planning and management of team resources and budget. Developed and implemented continuous improvement plans for myself and my team. Ensured customer satisfaction and happiness remained the highest in the industry by delivering stable, well thought out applications that exceeded customer expectations.Developed measurable goals and roadmaps for the team and helped them meet those goals while still enjoying what they do.Member of the company's Architectural Review Board that reviewed, gave feedback, and provided recommendations on software purchases, project architectures, data storage methodology, system access, system monitoring, and much more.

Led a small development team in the complete redesign of legacy applications.Was integral member of acquisition team, responsible for all technical conversations with potential acquirers.Built applications using ReactJS on the front-end with C# and NodeJS REST APIs on the back-end. Moved mission-critical applications from desktop-only to web-based and thin-browser* served applications. Improved performance from less than two hundred transactions per minute to over ten thousand transactions per minute. Built software and its underlying architecture to enable the company to make the leap from zero growth in the last several years to having more sales opportunities in the last six months than in the previous ten years combined. Using previous experience as an entrepreneur, led the team to develop features and benefits to the software that the industry desperately needs. Enjoyed working with and mentoring junior developers and helping them not only become better engineers, but to grow in their careers and expand their horizons outside of the office.*Thin-browser: A term defined in-house to describe a custom browser secured so that the user cannot tell they are using a web application and are unable to use traditional browser keystrokes/menu options and tools with (i.e. right-click, developer tools, etc.).

Worked with students enrolled in the Web Development Flex Boot CampExplained complex and simple JavaScript, HTML, and CSS concepts to students when they had questions or got stuck on a problemMentored students on career networking, job hunting skills, and software development best practicesReviewed submitted projects for accuracy and subject matter comprehension

San Francisco, Ca, Us

Applied security and software best practices to improve the security and performance of multiple legacy .NET applications within the organization. Was directly responsible for the testing, planning, and implementation of various forms of security updates. This included, but was not limited to, updated methods of Cross-Site Scripting, Path Traversal, Stack/Heap Overflows, and other vulnerabilities.Modified code that no longer conformed to current best practices and improved overall measured performance by as much as 400% over the full .NET code base.

Los Angeles, California, Us

Worked with 25+ students of various skill levels to answer questions about JavaScript, HTML, and CSS, guide decision making processes, and provide an overall service of mentoringAssisted the instructor in all manner of classroom activities to best prepare students for a career in software development.

Used latest-release versions of Entity Framework Core to tie together a code-first back-end interfaced with an MVC application layer using dependency injection in a service layer. This was all presented to the user via JavaScript/jQuery and Razor for functionality plus Bootstrap and various KendoUI widgets for the aesthetics.Was personally involved in database and architecture design decisions at all stages of the project. Acted as a mentor and technical resource for other engineers and developers within the company.

- Conceptualized, designed and developed large-scale applications for the mortgage industry and its peripheral businesses- Collaborated with key executives on business requirements, implementation goals, system design, and software lifecycles- Liaised between software development staff and non-technical clients- Built and nurtured client relationships- Worked directly with clients’ IT departments to manage project processes- Led and managed development teams in the production of web and desktop applications- Served as a consultant in developing .NET applications to interface with IBM I-series platforms and DB2 databases for web and Windows deployment- Experienced with multiple development languages and technologies including: C#, VB.NET, ASP.NET, CSS, LINQ, jQuery, AJAX, XML, JSON, Delphi 5, 6 & 7, Visual Basic 6, ASP, HTML and others- Designed, created and implemented databases utilizing MS SQL, MySql and DB2. Database experience includes stored procedures, triggers, views, security, and normalized database design- Sold, installed, modified and maintained third-party MS SQL/ASP/.NET systems (as a reseller)- Created custom SQL-based reports using HTML, Excel, Crystal Reports and Telerik Reporting for Windows and web- Advised clients on system security in preparation for security audits for large financial and legal firms- Developed standards for coding and development environments – for both internal and external use

Us

- Managed development team responsible for scoping, building and deploying critical mortgage banking B2B eCommerce solutions- Responsible for hiring, training and management of programming staff- Developed system specifications, directed development and participated directly in the development of several enterprise systems, including: * Remarketing System – A multi-servicer, multi-vendor management portal that allows financial institutions to minimize losses by managing all facets of the remarketing (repossession) process * Customer Support System – Customer Relationship Management System (CRM) originally designed for intradepartmental use but soon became the standard tool for all divisions of the company * Web-Based Skip Trace System – Product integrated with Microsoft BizTalk to provide two-way interaction with new and existing customers