Sherman Xu Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Data Collection: Collect transport data to estimate revenue loss across train, bus, ferry and light rail, and to help NSW Government develop strategies to improve fare compliance, reduce revenue leakage and assess changes in customer behavior over time.Time Management: Plan ahead for stations and times to switch between transport lines, set targets for peak and off-peak hour data collection, and prioritize to meet the target.Communication: Actively listen to the transport… Show more Data Collection: Collect transport data to estimate revenue loss across train, bus, ferry and light rail, and to help NSW Government develop strategies to improve fare compliance, reduce revenue leakage and assess changes in customer behavior over time.Time Management: Plan ahead for stations and times to switch between transport lines, set targets for peak and off-peak hour data collection, and prioritize to meet the target.Communication: Actively listen to the transport officers and capture data into the tablet, efficiently communicate and cooperate with teammates, and give constructive feedback on data collection process. Show less

Sydney, New South Wales, Australia

Retail Sales: Responsible for the daily operation, front desk cashier and order processing, manage the inventory of food materials and replenish in time, and succeed in cost control.Customer Service: Maintain customer relationship and solve customer problems in time, promote the expansion of external customer channels, get 100% customer satisfaction.Team Coordination: Communicate and collaborate with co-workers for daily cleaning and equipment maintenance, regularly train new… Show more Retail Sales: Responsible for the daily operation, front desk cashier and order processing, manage the inventory of food materials and replenish in time, and succeed in cost control.Customer Service: Maintain customer relationship and solve customer problems in time, promote the expansion of external customer channels, get 100% customer satisfaction.Team Coordination: Communicate and collaborate with co-workers for daily cleaning and equipment maintenance, regularly train new employees and build an efficient team. Show less

Hefei, Anhui, China

Data Analysis: Produced the Excel pivot tables of claim data, and calculated monthly non-car insurance premium income from 2016 to 2021, expected loss ratio, selling expense ratio and policy cost ratio in 2021 using VLOOKUP, INDEX and MATCH function.Solvency Analysis: Assessed the solvency of the superannuation scheme for the department executives, calculated funding levels for the next 10 years under different asset allocations and employer contribution rates, and used time series in R… Show more Data Analysis: Produced the Excel pivot tables of claim data, and calculated monthly non-car insurance premium income from 2016 to 2021, expected loss ratio, selling expense ratio and policy cost ratio in 2021 using VLOOKUP, INDEX and MATCH function.Solvency Analysis: Assessed the solvency of the superannuation scheme for the department executives, calculated funding levels for the next 10 years under different asset allocations and employer contribution rates, and used time series in R programming to analyse investment data to generate stochastic models of future returns.Organizational Planning: Responsible for regular organization and preparation of corporate meetings, successfully held 10+ meetings attended by more than 15 department leaders and company executives, promoted communication between departments. Show less

Master Of Actuarial Studies, Insurance And Actuarial Studies, Distinction

Main Courses: Applied Investments (HD), Financial Mathematics (HD), Statistical Learning (D), Generalised Linear Models (D)

Bachelor Of Actuarial Studies, Insurance And Actuarial Studies, Distinction

Main Courses: Financial Models (HD), Credibility Theory (HD), Derivatives (D), Macroeconomics (D), Mathematical Foundations (D)

Exchange Student, Business/Commerce, General, High Distinction

Main Courses: Corporate Finance (HD), English/Chinese Business Translation (HD)