JOB GOALDeliver comprehensive support to users about how to use various software applications efficiently and effectively in fulfilling district objectives. This includes troubleshooting applications for all users (internal and external). The Senior Application Support Analyst works with the Applications Manager in the design, delivery and improvement of all functions of application support.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of school management processes such as payroll, finance, fixed assets, report cards, graduation requirements, state reporting, etc. required. Experience with Crystal Enterprise and the ability to design, develop and modify reports as requested by users preferred. Must have excellent written and verbal communications skills in order to respond to customer inquiries in an effective and timely manner. Able to provide leadership in supporting internal ETS and district processes. Specific skills will be defined by the project requirements. Exercise effective oral and written communications.

JOB GOALDeliver support to end users regarding the efficient and effective use of the various applications supported by ETS. Responsible for assisting in the design, delivery, and improvement of application training programs and related support. Must be able to support system users by providing a timely, courteous, knowledgeable and accurate response to questions/issues.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of school management processes such as payroll, finance, fixed assets, report cards, graduation requirements, state reporting, etc. preferred. Able to handle calls escalated by first level support in a timely and professional manner. Knowledge of Crystal Enterprise with the ability to design, develop and modify reports as requested by users. Specific skills will be defined by the project requirements. Exercise effective oral and written communications.

1. Call, set the agenda, and conduct all Board and membership Business meetings.2. Appoint Chairpersons for standing and ad hoc committees.3. Report highlights for summits and conferences.4. Assume responsibility for all official communication, both oral and written, for Florida CODE5. Coordinate planning for Corporation conferences and meetings.

1. Attend all Board and Business meetings.2. Assume responsibility for maintaining and managing Ed-Fi release and sharing with Florida CODE.3. Serve as the content expert to the Board4. Make timely recommendations to the Board and Executive Committee regarding the technical direction of Florida CODE.

Assist the Director of Student Life to bring a stable and thriving community for the residents of Florida Southern College

Summer position as an intern with the music ministry.Job Title: Worship Ministry Coordinator

Worked in manual labor in construction of concrete pools