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Sheron Copeland Smith Email & Phone Number

Sr, Director Contact Centers at Ideal Image
Location: Durham, North Carolina, United States 8 work roles 1 school
2 work emails found @sportsendeavors.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email s****@sportsendeavors.com
LinkedIn Profile matched
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Current company
Role
Sr, Director Contact Centers
Location
Durham, North Carolina, United States
Company size

Who is Sheron Copeland Smith? Overview

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Quick answer

Sheron Copeland Smith is listed as Sr, Director Contact Centers at Ideal Image, a company with 1749 employees, based in Durham, North Carolina, United States. AeroLeads shows a work email signal at sportsendeavors.com and a matched LinkedIn profile for Sheron Copeland Smith.

Sheron Copeland Smith previously worked as Human Resources Leader - PH at Growthassistant and Vice President, Customer Experience at Vault Health. Sheron Copeland Smith holds Ba, Interpersonal And Public Communication from Bristol University.

Company email context

Email format at Ideal Image

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*@sportsendeavors.com
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AeroLeads found 2 current-domain work email signals for Sheron Copeland Smith. Compare company email patterns before reaching out.

Profile bio

About Sheron Copeland Smith

Dedicated professional with a proven track record in enhancing customer experiences, talent management, and optimizing people operations. Adept at leveraging innovative strategies to drive exceptional customer satisfaction, streamline talent acquisition and development, and optimize HR processes. Proficient in cultivating cross-functional collaborations and implementing data-driven solutions. Committed to achieving operational excellence and fostering a positive organizational culture. A results-oriented leader with expertise in aligning business goals with effective customer-centric and people-focused initiatives

Listed skills include Leadership, Strategy, Training, Retail, and 10 others.

Current workplace

Sheron Copeland Smith's current company

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Ideal Image
Ideal Image
Sr, Director Contact Centers
Durham, NC, US
Website
Employees
1749
AeroLeads page
8 roles

Sheron Copeland Smith work experience

A career timeline built from the work history available for this profile.

Sr, Director Contact Centers

Durham, NC, US

Human Resources Leader - Ph

Current

Creve Coeur, Missouri, US

Mar 2024 - Present

Vice President, Customer Experience

Coral Gables, Florida, US

🌟Assumed an expanding role within this healthcare startup, contributing to product development, sales, marketing, advertising, and partner negotiations. 🌟Formulated and consistently enhanced critical business processes while overseeing the introduction of new products. 🌟Managed fluctuations in contact volume by implementing innovative staffing methods.

Aug 2020 - Mar 2024

Head Of Talent Acquisition, Space Planning And Events, I/S

Columbia, South Carolina, US

🌟Assembled and guided a highly skilled team consisting of talent acquisition professionals and business partners dedicated to sourcing, recruiting, and retaining technical talent. 🌟Formulated and put into action a robust I/S recruitment strategy that focused on drawing in, recruiting, and seamlessly integrating high-potential candidates. 🌟Saved $75 million.

Jun 2015 - Aug 2020

Sr. Director, Contact Center Operations

Hillsborough, NC, US

🌟Oversaw a team of customer service professionals, providing guidance, mentorship, and performance management to ensure exceptional customer support.🌟Developed and implemented operational efficiency initiatives, resulting in a 20% reduction in response times and a 15% increase in customer satisfaction scores.🌟Managed relationships with third-party vendors.

Oct 2012 - Jun 2015

Director, Customer Care And Store Operations

London, England, GB

🌟Oversaw and managed the daily operations of The Body Shop stores, ensuring efficient and smooth functioning.🌟Developed and implemented customer service policies and procedures to enhance the overall shopping experience and satisfaction levels.🌟Led a team of store managers and customer care representatives, providing guidance, training, and support to.

Feb 2004 - Oct 2012

Associate Director, Schwan'S University

Marshall, Minnesota, US

🌟Developed and executed strategic learning and development initiatives to enhance employee skills and knowledge.🌟Managed a team of trainers and instructional designers, overseeing the creation of training materials and programs.🌟Conducted regular assessments and evaluations of training programs to ensure their effectiveness and relevance.🌟Collaborated with.

Jun 2002 - Feb 2004

Global Operations Manager, Call Centers

🌟Oversaw a team of call center supervisors and agents across multiple global locations, ensuring the delivery of high-quality customer service and adherence to company standards.🌟Developed and implemented operational strategies and performance metrics to optimize call center efficiency, resulting in a 20% reduction in response times and a 15% increase in.

Jul 1994 - May 2002
Team & coworkers

Colleagues at Ideal Image

Other employees you can reach at idealimage.com. View company contacts for 1749 employees →

1 education record

Sheron Copeland Smith education

  • Bristol University
    Bristol University
    Interpersonal And Public Communication
FAQ

Frequently asked questions about Sheron Copeland Smith

Quick answers generated from the profile data available on this page.

What company does Sheron Copeland Smith work for?

Sheron Copeland Smith works for Ideal Image.

What is Sheron Copeland Smith's role at Ideal Image?

Sheron Copeland Smith is listed as Sr, Director Contact Centers at Ideal Image.

What is Sheron Copeland Smith's email address?

AeroLeads has found 2 work email signals at @sportsendeavors.com for Sheron Copeland Smith at Ideal Image.

Where is Sheron Copeland Smith based?

Sheron Copeland Smith is based in Durham, North Carolina, United States while working with Ideal Image.

What companies has Sheron Copeland Smith worked for?

Sheron Copeland Smith has worked for Ideal Image, Growthassistant, Vault Health, Bluecross Blueshield Of South Carolina, and Sports Endeavors.

Who are Sheron Copeland Smith's colleagues at Ideal Image?

Sheron Copeland Smith's colleagues at Ideal Image include Sammie Napier, Giohana Contreras, Genevieve Osborne, Destiny Bunch, and Lisa Strotman.

How can I contact Sheron Copeland Smith?

You can use AeroLeads to view verified contact signals for Sheron Copeland Smith at Ideal Image, including work email, phone, and LinkedIn data when available.

What schools did Sheron Copeland Smith attend?

Sheron Copeland Smith holds Ba, Interpersonal And Public Communication from Bristol University.

What skills is Sheron Copeland Smith known for?

Sheron Copeland Smith is listed with skills including Leadership, Strategy, Training, Retail, Customer Service, Call Centers, Team Building, and Time Management.

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