Sheron Dinnoo Email & Phone Number

Waxhaw, Nc, Us

Huntersville, North Carolina, Us

Tulsa, Ok, Us

Delivered an excellent and consistent end user experience to all technology consumers across the organization, communicating and influencing the adoption of new enterprise technology solutions. Led a global diverse team of 45 technologists that supported the 24/7 operation of a 7000-employee company.>> Identity and Access Management: Transform and streamline the IAM using technology solutions that automate and reengineer workflows. Single source for all Access Management tasks including Privilege Access Management and Identity Provider tasks.>> SOX and Compliance: Align technology tasks with SOX controls, partnering with internal audit and risk management to assure 100% compliance. Implement solutions that support emerging compliance requirements and privacy laws across multiple States.>> ServiceNow and ITSM Delivery: Develop processes and automated workflows on the NOW platform that aligns with ITIL best practices and supports service management delivery.>> Finance Technology: Manage and support all FinTech platforms across the organization including ERP, BI reporting, treasury, and AP systems. Integrated disparate systems using various technologies including RPA, API, and integration platforms to increase efficiency and preserve data integrity. Transformed AP into a profit center through technology implementation and innovation.>> HR Technology: Provide additional support for platforms under the HR umbrella while providing an integration path with downstream system to consume internal employee data.>> Marketing Technology: Deploy and support the organization’s Reverse Mortgage sales force, channel management and sales optimization platforms.

Tulsa, Ok, Us

Partnered with shared services business leaders to stimulate and shape the demand for technology solutions, ensuring the delivery generates measurable value that exceeds the business’ needs while managing the technology infrastructure, systems, and services that support the shared services organization and its functions.>> Digital Transformation: Improve performance through a deep understanding of technology and by implementing customizable tools and applications that deliver value faster while developing the right teams to support and execute the transformation.

Tulsa, Ok, Us

Created a customer focused culture with the emphasis on effective communication and technology delivery through all levels of the Finance of America Mortgage business unit, delivering on organizational strategic goals and accomplishing branch level tactical initiatives.>> Change Agent: Transform the focus of IT to the technology customer, ensuring an effective partnership with the business to implement changes that are measurable across the enterprise.

New York, New York, Us

Built the technology team from the ground up, implementing, managing, and supporting all technology operations, infrastructure and information security associated with a start-up FinTech organization.>> Hands-On Leadership: Build and develop the tech team from the ground up, leading from the weeds while implementing systems, policies and procedures that support the exponential growth of a start-up FinTech organization.

Charlotte, North Carolina, Us

Transformed the company into a modern Business Intelligence organization through the implementation of new technologies, positioning the organization for rapid growth through mergers and acquisitions.>> Growth Enablement: Implemented a Business Intelligence platform that allowed the company to rapidly develop, produce, and distribute market intelligence reports as well as assimilate products acquired through M&A activities.