Sherouk Bhoor Email & Phone Number

Alexandria, Egypt

- Work on Internal and external recruiting in the organization to use all recruiting tools. - Use offline recruiting like advertising, headhunters, walk-ins, and referrals. and online recruiting by different platforms such as LinkedIn and Wuzzaf for the white-collar collar and Facebook and Forasna for the blue-collar collar.- Create a job description for the company's OC to use in clear job posts to support screening CVs. - Responsible for sourcing, attracting, interviewing, hiring, and onboarding employees (White and blue collars).- Compile lists and create applicant pool data of the most suitable candidates by assessing their CVs, portfolios, and references.- Follow up the employment documentation process to arrive at the personnel section. - Coordinate with the Movement and transportation department to provide best practices to the employee and align in case of issues. - Provide input to ensure that teams consist of diverse, qualified individuals.- Form close relationships with section managers to ensure clear expectations for candidates and interviewers.- Coordinate with section managers to identify staffing needs and candidate selection criteria.- Responsible for following manpower plan with the HR Manager and updating any changes according to CEO instructions.- Compile lists and create applicant pool data of the most suitable candidates by assessing their CVs, portfolios, and references.- Maintain records of all materials used for recruitment, including interview applications, notes, metrics analysis, and related paperwork, to share with key stakeholders.- Ensure that current employees are satisfied in their positions, and promote the company’s brand internally and externally.- Analysis of exit interview results to decrease turnover percentage.- Create different email responses from scratch to improve company branding in recruiting.

Alexandria, Egypt

- Work on Internal and external recruiting in the organization to use all recruiting tools. - Use offline recruiting like advertising, headhunters, walk-ins, and referrals. and online recruiting by different platforms such as LinkedIn and Wuzzaf for the white-collar collar and Facebook and Forasna for the blue-collar collar.- Create a job description for the company's OC to use in clear job posts to support screening CVs. - Responsible for sourcing, attracting, interviewing, hiring, and onboarding employees (White and blue collars).- Compile lists and create applicant pool data of the most suitable candidates by assessing their CVs, portfolios, and references.- Follow up the employment documentation process to arrive at the personnel section. - Coordinate with the Movement and transportation department to provide best practices to the employee and align in case of issues. - Provide input to ensure that teams consist of diverse, qualified individuals.- Form close relationships with section managers to ensure clear expectations for candidates and interviewers.- Coordinate with section managers to identify staffing needs and candidate selection criteria.- Responsible for following manpower plan with the HR Manager and updating any changes according to CEO instructions.- Compile lists and create applicant pool data of the most suitable candidates by assessing their CVs, portfolios, and references.- Maintain records of all materials used for recruitment, including interview applications, notes, metrics analysis, and related paperwork, to share with key stakeholders.- Ensure that current employees are satisfied in their positions, and promote the company’s brand internally and externally.- Analysis of exit interview results to decrease turnover percentage.- Create different email responses from scratch to improve company branding in recruiting.

Kafr Abdo, Sidy Gaber, Alexandria, Egypt

- Responded to meeting minutes and ensured that team members carry out their tasks efficiently while upholding the company's standards. I handled 9 teams with their direct managers directly.- Create Daily-Weekly-Monthly project reports for key stakeholders, including upper-level management teams, to update them on project progress and success.- Supported the project teams and ensured consistency, optimization, and best practice were embedded.- Reduced patient complaints by 20% by checking the complaints, analyzing internal and external customer satisfaction metrics, and taking the proper corrective action.- Work closely with the PMO group manager in the planning of building a new patient experience team in KSA.

Alexandria Governorate, Egypt

- Drafted all reports and correspondences on behalf of the Marketing manager.- Arranged events and office conferences within tight deadlines and cut down costs by 20%. - Taking meeting minutes and following up on the assigned tasks with the marketing team.- Liaising between the marketing team and other company teams in delivering & receiving assigning messages.- Work closely with commercial manager in assigning & editing tasks via taskedIn & Trello. - Collect and organize brand feedback and prepare the report accordingly.- Interacting with social media brand managers in their campaigns.

Alexandria Governorate, Egypt

- Maintain updated curriculum database and training records.- Scheduling all of the upcoming courses (Starting date, Duration, and ending date).- Responsible for the registration process and payment collection.- Prepare the orientation session to introduce the company, course objective, and introduce the instructor.- Complete the full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate) during course periods.- Manage and maintain in-house training facilities and equipment.- Improved training effectiveness by 30% by developing training surveys to measure trainees’ satisfaction and give advice for corrective action.- Organized training manuals, multimedia, visual aids, and other educational materials.

Alexandria Governorate, Egypt

- Reduced the GM workload by 50% by organizing his schedule, and taking charge of all administration works.- Developed customer database.- Editing, formatting, and typing presentations and documents. - Manage both internal and external correspondences.- Scheduled client’s meetings, attended the meetings, took meeting minutes, and assigned tasks to the concerned departments.- Quoted clients, prepare invoices, and make collections.- Maintained solid relationships with clients by providing accurate and prompt advisory services. - Solved difficult and emotional situations and enhanced overall client satisfaction and retention by 100%.