Coordinate the planning, development, and implementation of corporate benefit programs with C-Suite Officer guidance. Organize and manage the annual open enrollment cycle, including all employee communications, carrier updates, and broker coordination. Responsible for managing the administration of employee benefit programs including life, health, dental, vision, and disability insurance, 401K, FMLA and leave administration, COBRA, and vendor billing. Responsible for developing goals and executing the employee corporate wellness program. Responsible for all compliance filings and employment law changes. Manage all aspects of the CEO’s company-wide annual business meeting and event logistics including RFP, site inspection and selection, contract negotiations, budget management, registration, hotel and travel arrangements, food and beverage planning, A/V coordination, on-site management, reconciliation, and post-event evaluation. Report directly to the VP of People Experience and the Chief Financial Officer. • Increased Biometric screening participation by 17%, Flu Shot clinic participation by 35%, and 5K/walk challenge activity participation by 46% due to proactive planning and increased communication. • Certified Report Analyst for the Harrison Assessment

Progressed through ranks to senior management position, as volunteer since 2005 in Texas Wing of CAP, the official volunteer civilian auxiliary for the United States Air Force. As senior corporate officer, resolves problems affecting the CAP mission promptly and objectively. Creates an atmosphere of trust in which issues can be objectively and fully resolved without retaliation or the fear of reprisal. Ensures the existence of responsive complaint and inspection programs characterized by objectivity, integrity, and impartiality. Ensures the concerns of Civil Air Patrol members and the best interests of the Civil Air Patrol are addressed through objective fact-finding. Ensures inspectors general, inspector general staff members, and investigating officers are trained to conduct thorough, unbiased investigations and inspections based on fair and objective fact-finding. Report to deputy national inspector general of complaint resolution.• Awarded Top Seminar Graduate by the National Inspector General, CAP for outstanding performance at IGC.

As senior corporate officer, commanded 78 units and 100+ personnel within a wing of 3,600 volunteer officers across seven groups. Ensured all CAP objectives, policies and directives are effectively executed. Established new goals and programs. Assured compliance with CAP policies. Reported directly to the wing commander. Monitored performance, accomplishments, problems and compliance by subordinate units and wing personnel. Conduct inspections, reports, and staff visits to maintain adherence to policies and requirements. Ensured safety of personnel and equipment through education and inspection programs.• Achieved “Effective” rating on 2019 USAF Compliance Inspection and “Ready” rating on the 2019 USAF Operations Evaluation, the highest ratings allowed. • Managed the operations of 25,945 hours flown, 460 total missions, 21,790 sorties, 5.726 orientation flights, 849,824 miles driven and 92 finds credited.• Awarded the Exceptional Service Award for exceptional duty performance as Chief of Staff.

Honored as CAP National Professional Development Officer of the Year in 2015. Directed regional professional development program as a Major in CAP. Created a positive, effective, and supportive training environment for CAP’s adult members. Instructed Level I Foundations Course to orient and assimilate new members into the unit. Coordinated training with other members of the staff for 1,536 senior members. Maintained a unit training library and records for professional development. • Achieved “Highly Successful” rating on 2012 USAF Compliance Inspection. Exceeded required state level for training courses annually by 300%.• Designed and implemented an online/hybrid version of the Squadron Leadership School that increased Texas Wing course completion by 53%, and was emulated in 5 other states.• Mentored Professional Development Officers in subordinate units.

Coordinate project operations, and manage document information systems for firm that contracts with Shell C-Suite management teams. Responsible for resource coordination, scheduling, vendor assessment, contract negotiations, and safety compliance. Serve as primary liaison to vendors and clients to ensure a positive customer experience. Report directly to Project Manager. Serve as interim Project Manager in office during frequent absences of Project Manager on assignment. • Reduced inaccuracies in daily statistics reporting system by 15% by initiating and implementing an automated system. • Manage office and processes to ensure efficient and effective delivery of project and services.• Coordinate town hall meetings, steering meetings, client updates and team-building events.

Owner and Company Founder. Create innovative ways to market and network for new clients. Communicate quickly and effectively with clients to understand their needs. Prepare for photo sessions (e.g. scouting locations, scheduling, renting equipment, etc.) Set up and taking down lighting, backgrounds, props and other equipment needed for photo sessions. Capture images in a digital format. Post Process images in Adobe Creative Suite. Perform administrative tasks such as billing, etc.• Software knowledge includes: Adobe Creative Suite (Photoshop, Dreamweaver, Fireworks, etc)

Directed the daily business operations for a retail showroom specializing in sales and installation of high-end residential lighting. Responsible for achieving business goals and profitability, Developed innovative solutions for the sale, delivery, and installation of residential lighting fixtures. Maintained positive relationships with clients, suppliers, and contractors. Managed projects. Trained design and sales staff.• Provided customer education, and helped homeowners and contractors to create customized residential lighting designs.• Improved profitability and reduced costs by standardizing orders, measurements, and processes.• Enhanced operating efficiency by streamlining pricing and shrinkage identification processes.

Oversaw operations and business functions of residential lighting retail showroom. Directed the daily business operations. Supervised and trained sales team to foster excellence in customer service through needs analysis and career coaching. Maintained positive relationships with clients, suppliers, and contractors. Managed projects. Coordinated financial, inventory and cost-control functions. • Doubled company sales in 2012 by successfully negotiating a Top 100 National Builder account.• Executed design center expansion that doubled square footage. Completed project 30% under budget. • Developed innovative solutions and trained design, sales, and retail staff to support operations • Presented at 2012 Homebuilder’s Association Home Show on Energy Independence and Security Act.

Managed business and finances for a major home improvement retail location of the Fortune 50 company headquartered in North Carolina. Led business planning and analysis. Created strategies to support programs, division, and projects. Evaluated problems, and recommended and implemented solutions. Directly supervised a team of 50 administrative professionals. Responsible for all financial and expense controls. Created and maintained cost and schedule forecasts to support more efficient production operations. Analyzed training needs and developed programs to improve performance. • Recovered $270,000 in sales revenue in 2010 inventory through report analysis and process validation.• Raised Quarterly Operations Review Audit scores by 45%.• Decreased office expenditures by 20% by implementing inventory controls and standardized procedures.• Developed workflow process improvements to compensate for staff reductions.• Researched and coordinated data to create presentations for management. • Progressed rapidly through positions of increasing responsibility.

Licensed group one insurance agent.