Sherrell Phillips Email & Phone Number

Schedules appointment for all modalities in a friendly cooperative manner.Obtains demographic and insurance information and requests pertinent clinical information to schedule exams.Enters scheduling and registration information accurately into Radiology Information System (RIS).Requests lab work, prior imaging/reports or orders if necessary.Contacts referring physicians, according to JR protocols, and faxes reminder letters to update or request a new requisitions.Answers incoming calls with superior customer service.Responds to inquiries, triages and transfer calls appropriately; connects calls to JR physician support unit or physician directly.Processes order requisitions in order queue in a timely manner.Responsible for administrative tasks.Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, licensing and accreditation guidelines

Hartford, Connecticut, United States

Provide customer service for inbound and outbound calls.Use computer programs and registration systems to place patients in the queue.Keep track and process accounts and incoming paymentsDisperse incoming mail to correct recipients throughout the office.Track office stock and maintained inventory in neat and organized fashion

Hartford, Connecticut, United States

860-655-8550SherrellDPhillips@gmail.comBloomfield, CThttp://www.linkedin.com/in/sherrell-phillips-Liaised with customers in behalf of the company.Delivered introductory information to new customersResolved the most effective ways to answer clients and customers questions.Collaborated with a team of Customer Solution Experts and other departments to find appropriate solutions.Managed queries and concerns while troubleshooting common issues and concerns.

Hartford, Connecticut, United States

Welcome clients and visitors, connecting them with the appropriate party.Facilitated paper correspondence and phone calls.Monitored appointments

Medical/Clinical Assistant

Associate'S Degree, Health Science