Sherri Curtis-Banks Email and Phone Number

Lead Automation team. Practice development. Team development. Account development, and Product development. Focus on Cloud technologies, ServiceNow IT Operations Management, IT Asset Management.

Director Consultant Specializing in ITOM /ITAM ServiceNow implementations: Discovery, Integrations, CMDB, Software and Hardware Asset, Cloud Management, Service Mapping, Event Management, Incident Management, Service Catalog, Change Management, Core configuration. Expertise in client consulting, requirements documentation. Certified ServiceNow trainer.

ITSM and ITAM global implementations on ServiceNow. Lead strategy and process design planning. Responsible for requirements development and management including: elicitation, analysis, data gathering, load transformation, and validation. Development of use cases, test cases, and test data staging. Experience with Agile and Scrum. Implementation experience with Incident, Request, Knowledge, Change, Problem, Service Portfolio, Asset, and Configuration. Knowledge of Service Desk, PPM. Accountable for Business Relationship Management for Infrastructure Services representing: servers, storage, security, cloud, DBA, Service Desk and End User Computing Deskside services. Lead delivery of IT value in alignment with business strategy, focusing on cost drivers, relationship management and organization change leadership.

Lead the Nike organization through the change transition process as new technology is brought into the enterprise. Provide strategic direction and global project leadership for BI implementation of Cognos and Teradata. Responsible for high profile communication regarding project implementation. Training track lead for Cognos BI Studios with related data packages. Working closely with Project Manager, I direct and facilitate the following:- Build Momentum through multiple communication channels- Generate Sponsor Leadership commitment - Facilitate organizational changes and personal transition related to the new process and technology.- Train and Develop people on Cognos and Teradata- Ensure business readiness and adoption of new analytics platform

Provide strategic direction and global project leadership for business partners and Nike IT. Lead collaboration across departments for project prioritization in support of critical business strategies and global standardization.Manage and coach staff of 5 business consultants in support of cross-regional and cross-functional supply chain business processes and system applications.Experience presenting to groups; communicating complex topics, and elevating strategic concerns.Experience working with vendors on RFPs, contracts, support models, and implementing packaged and proprietary software applications. Innovation leadership; ideas generation, consensus, influencing multiple teams to drive business results.Expertise in cross-functional business processes, including product creation, production, supply chain operations, order to cash, and 3PL warehouse relationships.

SAP 4.6 AFS Nike Supply Chain EDI BSA for European samples warehouse and US Golf 3rd party logistics implementationLead Consultant in development and implementation of nine EDI transactions integrated with SAP to support new warehouse vendor. EDI 850 Shipping Order, EDI 856 Shipping confirmation, EDI 856 Inbound shipment advice, EDI 861 Receipt advice, EDI 846 Inventory balance, EDI 947 Inventory adjustment, EDI 832 Product file, EDI 832 Weights and Measures file, EDI 856 Retailer ASN Shipping NoticePost go live support and transition liaison for US Nike Golf business teamTeam Lead for SAP EDI Order Management. Implement SAP 4.6 AFS with EDI 850 Orders, EDI 810 Invoices, EDI 855 Order acknowledgement, EDI 850 Ticket orders. BSA lead for SAP Idoc integration of EDI 214 Carrier Status and EDI 315 Ocean carrier status messages, modeling of EDI deconsolidation model for domestic logistics using 850 Shipping orders, 856 Shipping confirmation, 861 Goods receipt, and 846 Inventory advice.

S-Corp Independent Consulting services. 1099 Contract. Specializing in EDI and SAP implementations.

Implement all phases of ICS project methodology including configuration and implementation of EDI and SAP Workflow. Responsible for client knowledge transfer, ICS in-house EDI training, ICS project roll off planning, client billing, EDI update presentations to peer group, candidate recruitment interviewing.