Coordinated office management and special projects with a high level of efficiency. Served as point person for CEO, contractors, and residents to ensure proper lines of communication. Analyzed results of operations to discover more efficient ways to utilize resources. Maintained excellent communication skills, problem resolution abilities, and a high-level of confidentiality. Proficiency in MS Word, Excel, Outlook, Access, PowerPoint, and Project. Successfully managed multiple projects… Show more Coordinated office management and special projects with a high level of efficiency. Served as point person for CEO, contractors, and residents to ensure proper lines of communication. Analyzed results of operations to discover more efficient ways to utilize resources. Maintained excellent communication skills, problem resolution abilities, and a high-level of confidentiality. Proficiency in MS Word, Excel, Outlook, Access, PowerPoint, and Project. Successfully managed multiple projects concurrently and completed all projects on time and within budget. Ensured that objectives were accomplished in accordance with outlined priorities. Tracked and communicated project status to upper management. Advanced Excel seminar completed in 2007. Provided administrative support to the Director of Planning and Zoning in the areas of document preparation and transcription of meeting minutes. Assisted office with basic troubleshooting of hardware and software. Administration of Emergency Access (Knox) Program. Directed and implemented program used by fire companies and internal Code Enforcement Officers. Negotiated pricing with vendors resulting in 30% cost savings. Show less

Law and Government Affairs Division

Worked at MetLife

Worked at MetLife

Performed mediations between businesses and consumers to resolve complaint issues.