Sherri Tschudy Email & Phone Number

United States

Janesville, Wisconsin, United States

Janesville, Wisconsin, United States

Deerfield, Wisconsin

Janesville/Beloit, Wisconsin Area

Maintain professional, timely and effective communication with all parties Responsible for all aspects of account administration, account inquires and sales support Process orders and requests in line with company procedures and propose improvements to procedures and processes, where possible, to improve efficiency and effectiveness Resolve service issues where possible by clarifying customer complaints, determining cause and seeking solutions and escalating appropriately Develop and maintain strong relationships with all customers by effectively managing customer accounts Maintain up-to-date knowledge of products, customers, processes and suppliers Build strong relationships that promote trust and confidence with supply chain and work effectively to improve the service to the customer Gather information and drive improvements Effectively use influencing skills with internal and external partners to achieve end results Exhibit ability to deliver difficult information appropriately Undertake customer visits and face to face meetings when necessary Support sales by reporting on account activity and forecasting Cross & up-selling where appropriate Remain fully flexible to meet business requirements and demands

Janesville/Beloit, Wisconsin Area

Analyzed and interpreted sales data to provide in-depth recommendations for asset management of sales team’s investment in current and future markets, structure, and territories.Structured and developed customer classifications to streamline customer information regarding account group codes and customer attributes.Collaborated with the sales team to design and implement processes and controls required to monitor sales support performance in order to identify process improvement, potential gaps, and mitigate risk as it relates to implementation of customer contracts.Created procedures and documentation for data maintenance.Provided guidance on mass data updates to ensure integrity of data during system migration.Collaborated with Marketing and Finance, Tax, Legal, Credit, Data Entry, on data quality management.Identified root causes for defects and opportunities for improvement.Responsible for monitoring, auditing, analyzing, and determining appropriate maintenance activities for the following: Customer Information Management within the Sales Support group.Internal auditing processes, including annual Sarbanes Oxley audits.Lead cross-functional teams to develop tools, such as reconciling invoiced sales with finance dept. data.

Analyzed and interpreted sales data to provide in-depth recommendations for asset management of sales team’s investment in current and future markets, structure, and territories.Structured and developed customer classifications to streamline customer information regarding account group codes and customer attributes.Collaborated with the sales team to design and implement processes and controls required to monitor sales support performance in order to identify process improvement, potential gaps, and mitigate risk as it relates to implementation of customer contracts.Created procedures and documentation for data maintenance.Provided guidance on mass data updates to ensure integrity of data during system migration.Collaborated with Marketing and Finance, Tax, Legal, Credit, Data Entry, on data quality management.Identified root causes for defects and opportunities for improvement.Responsible for monitoring, auditing, analyzing, and determining appropriate maintenance activities for the following: Customer Information Management within the Sales Support group.Internal auditing processes, including annual Sarbanes Oxley audits.Lead cross-functional teams to develop tools, such as reconciling invoiced sales with finance dept. data.

Janesville/Beloit, Wisconsin Area

Government/International RepresentativeBecame the sole contact for key Government account, securing multiple contracts with a division of Homeland Security. Also in charge with the terms and conditions, development of daily and monthly reporting. BPA’s (Blanket Purchase Agreements) with FAA, OSHA, and Bureau of Reclamation.Prepared/designed documents for customer such as an Order form per customer requirements.Prepared/executed weekly and monthly reporting which captures information for both customer and Lab Safety for tracking purposes. Work closely with all departments for all inquiries that customer requests including management, technical, legal, and purchasing. Customer Service Representative. ResponsibilitiesProcess phone, fax, email, and mail orders and quotes/bids. Maintain high level of incoming order entry.

Education record

Activities and Societies: During High School I participated in Softball, Swim Team, Basketball. Outside of school, particiapated.

Certificate Nursing Assistant