Sherri Comp Email & Phone Number

Greater Philadelphia

Greater Philadelphia Area

• Manages Crew Services department which encompasses Crew Training Scheduling, Crew Planning and Corporate Travel• Coordinates with Commercial Network Planning, Aircraft Maintenance and Flight Operations to optimize crew utilization• Ensures all flights are crewed legally in accordance with FAA regulations and DOD contract requirements• Schedules all pilots and flight attendants for initial operating experience, consolidation flying and line checks• Implemented new crew management system including integration with flight planning and maintenance systems• Reconciles all crew related spending including hotels, rental cars, and flights, plus any travel required COVID testing• Monitors all COVID protocols to ensure crew compliance for all DOD missions into countries across the world

Greater Philadelphia

• Ensured coordination of all operations related to Sports and Entertainment Charters – airport operations, ground handling, crew legality• Designed and implemented charter checklist process and crew briefings• Managed all aircraft through Aircraft Management System to include irregular operations recovery

Philadelphia, Pa

- Performs as liaison with local and system departments such as IOC, Passenger Service, Crew Scheduling, Ramp Service and the Flight Department - Responsible for implementing selected policies as well as ensuring established policies are followed and enforced- Managed several projects such as new hire manager training, delay management and ramping program- Active participant of Reliability Team which focuses on trending issues that affect operational integrity- Responds to Flight Attendant needs and requests, handles Customer Service questions and provides Flight Service Management assistance for inbound and outbound flights, including Flight Attendant injuries and aircraft emergencies- Investigates all Flight Attendant related delays and follows up with both Flight Attendants and other departments in order to maintain operational integrity - Conducts coaching and counseling, grooming and disciplinary action when needed- Assists with administrative duties

Philadelphia International Airport

- Maintain integrity of PHL operations by focusing on safety and reliability- Direct and coordinate the activities of hub coordinators- Engage real-time operational planning and communicating to all customer service and vendor departments - Monitor Air Traffic Control Ground Delay program delays to ensure integrity of the operation- Ensures all policies and procedures are followed including customer service and fleet service union contracts

Jfk Airport

- Maintained integrity of JFK operations by focusing on safety and reliability- Investigated all delays to prevent reoccurrence of any issues and provide on-going performance updates- Monitor Air Traffic Control Ground Delay program delays to ensure integrity of the operation- Coordinated with Delta ACC tower, SOC and management on any operational issues that arise- Facilitated information flow between line maintenance and Delta on any out of service aircraft- Attended and reported on operations at daily Delta JFK and Pinnacle operational meetings

- Supervised daily Crew Trackers/Schedulers up to 10 people per shift- Trained schedulers on FAA requirements and administered competency checks- Create crew tracking irregular operations plan and execute for up to 4 hubs at a time- Assisted with initial and recurrent training of Crew Trackers/Schedulers- Maintained quality internal customer service for all crewmembers- Published timely reports on flight activities for management review- Scheduled crewmembers for open flight segments while ensuring legality of all flight crews at 100%- Resolved and logged daily flight and scheduling issues to reduce future problems- Assisted with processing trip trade and swap requests

Bachelor Of Science (B.S.), Aeronautics/Aviation/Aerospace Science And Technology, General

Associate Of Arts - Aa, General Studies

Certificated, Airline/Commercial/Professional Pilot And Flight Crew