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Effectively grew niche law firm by implementing a strong marketing plan, building client relations and maximizing profitability through implementing case management and office procedures that ensure effective and timely follow up, bill collection and superior client reviews and referrals. The referral base was established and a strong SEO campaign developed to support our growth.

Awarded Bell Ringer Award for performing excellent customer service well above what was required.

Starting out in the Salt Lake City Accounting center right out of college. Moved to Dallas in 1990 with the relocation of the Corporate Headquarters. Became the Accounting Manager for JCP Portfolio, free standing high-end furniture stores. Later moved into buying. Became Asst Buyer for lamps in 1995. Then moved to various buying positions before becoming the Communications Manager for the Home Division in 1997. Retired from JCPenney in July 2000. Great career! Great Company! Wonderful… Show more Starting out in the Salt Lake City Accounting center right out of college. Moved to Dallas in 1990 with the relocation of the Corporate Headquarters. Became the Accounting Manager for JCP Portfolio, free standing high-end furniture stores. Later moved into buying. Became Asst Buyer for lamps in 1995. Then moved to various buying positions before becoming the Communications Manager for the Home Division in 1997. Retired from JCPenney in July 2000. Great career! Great Company! Wonderful people! Show less

Reported directly to the Divisional President to coordinate and implement communication between Home Office and 1200+ retail stores. Implemented associate recognition programs, excelled at planning strategic team building workshops and off-site training. Developed streamlined communication tools for various merchandising groups and processes.