Independent AAA Travel Agency providing luxury travel and adventure options around the world.

Provides full-cycle recruitment efforts, Develops Recruitment Plan, Compiles data and reports on performance against hiring objectives, Develops and maintains strong relationships with Department Manager and Human Resources, Directly supervise other team members in recruiting, Identifies and manages relationships with targeted university programs,

Serve as SME for diversity initiatives and recruitingDedicated Sourcer responsible for identifying and cultivating relationships with Women, PwD(person with disabilities) and other under-represented populationsTrack submitted candidates through the staffing processPlan and execute day-to-day activities in order to achieve metricsPrepare and execute diversity recruitment strategy to achieve metricsDevelop, implement and track ongoing strategic initiatives to achieve metrics

Lead the successful fulfillment of open vacancies for high volume customer service, technical, and corporate rolesUndertake recruitment activities with a focus on direct sourcing for onsite and remote rolesCommunication recruitment trends, market intelligence, and acting as a talent advisor to hiring managersPartner with hiring managers to review job requirements and create strategic sourcing plans that reached out to under-represented groupsHelp recruiters and hiring managers craft job descriptions, interview questions and other hiring material that contain non-biased languageConduct high volume phone screens for customer service, tech support, as well as support other verticals such technology and field supportManage the interview process to ensure a positive experience for interviewing candidates Provide recruitment guidance and advice to Recruitment Sourcing Specialist and Recruitment Coordinator. Lead 10 offshore resources and 1 Internal RecruiterSchedule hiring manager interviews, intakes, solicit feedback on candidates presented and support the offer process Work with an integrated Applicant Tracking System (ATS)-Taleo, currently using Workday CRMParticipated in D&I initiatives such as Lean in Circle and ERG groups, working as an advocate for minorities and ensure equality across all business functionsPartnered with AGS Getting Hired division to promote different career opportunities within military groupsProvide staffing updates to management that includes pipeline, active requisitions approved, and offers madeFollow set company and department procedures and help support the creation of new best practices Traveling to different centers to plan with my partnering managers, conduct hiring blitz, and attend career fairsStarted as a Recruiter and promoted within 16 months. Worked on 5 different accounts supporting verticals such as healthcare, customer service, technology, logistics, and sales

Sourced, screened, and qualified candidates for employment based on position requirements and the hiring managers preferences for ideal candidatesPartnered with Hiring Managers to review job requirements and create job descriptions that contained non-biased languageConducted high volume phone and in-person interviews for Retail Sales and B2B candidatesKept track of diversity metrics and other KPIsAttended David Szary’s Recruiter Academy as part of ongoing trainingManaged the interview process to ensure a positive experience for interviewing candidates Scheduled hiring manager interviews, solicit feedback and support the offer process Worked with an integrated Applicant Tracking System (ATS)-PeopleSoftFollowed set company and department procedures and help support the creation of new best practices Establish objective, job-related employment criteria regardless of protected characteristics like age, gender, and raceAttended career fairs at HBCU’s and other universities as well as networking events within diverse groups on LinkedIn, Facebook, company affinity groups, military organizations, etc. to promote Verizon Wireless and find great talentSelected to source diverse talent for the Headquarters Technology teamReceived an HR reward for filling 60 retail positions in 2 months

Developed fresh recruitment plans to attract students who best fit the school programsMade 100 calls a day, soliciting potential studentsFollow-up with students by email, phone calls to schedule tours, testing, etc.Attended college fairs and networking events

Entered payroll for over 200 Route Agents utilizing SAP and excelResponsible for all Accounts Receivable and Accounts Payable transactionsAssisted Agents with payroll issues and contacted corporate for assistance with issues that were not able to be fixed at the office level

Offered superior customer service for all customersManaged sales associates and lab workersPartnered with the Drs. to discuss marketing plans, referrals, and other concernsAssisted customers with purchasing, contact lens fittings, and glass repairsOpened and closed the storeConducted performance reviews for the staff of 8#2 in the District for Sales