Sherri Romas Email & Phone Number

Winnipeg, MB, CA

Winnipeg, Manitoba, Canada

• SALES & ACCOUNT MANAGER Responsible for exceptional service and revenue growth within sizable portfolio of accounts.
• Built and maintained strong customer relationships and client loyalty with stakeholders resulting in 118-130% of client retention goals both quarterly and annually.
• Increased individual client account revenue by identifying client needs and pain points while providing valuable solutions.
• Worked alongside Senior Management across Canada and the US on multiple strategic initiatives.
• Expert use of CRM system to facilitate sales process & strengthen client relationship.
• Attained Bronze Certification Sandler Sales Training.

Winnipeg, Canada Area

Winnipeg, Canada Area

• Responsible for the success of a large division of Fitness Clubs in Manitoba and Saskatchewan
• Successful development and implementation of sales strategies to exceed division sales and retention KPI targets 43 consecutive months to increase year over year profitability.
• Identify, develop and retain internal Leadership and Sales talent through succession planning; recruit and build relationships with external talent.
• Daily, weekly and monthly sales data and KPI analysis to create strategic plans for consistent growth for all metrics
• Facilitation and development of sales training seminars, programs, sessions and meetings for associates in all positions
• Problem solving through use of Solutions Focused Coaching and Crucial Accountability

• Responsible for creating and implementing training strategies for Fitness Clubs in in Manitoba, Saskatchewan and Northern Ontario
• Plan, design and develop training programs and execute facilitation for all positions to further financial and culture strategies
• Identify learning gaps through statistical and hands on analysis. Provide thorough analysis to Senior Leaders and stakeholders
• Analyze effectiveness of current leaders’ abilities to train/develop staff. Create development plan of blended learning strategies for club leaders and stakeholders
• Create culture of learning through leadership, mentoring and coaching
• Provide CPR training for all club associates

Toronto, Ontario, Canada