Sherri Romas Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

SALES & ACCOUNT MANAGER Responsible for exceptional service and revenue growth within sizable portfolio of accounts.• Built and maintained strong customer relationships and client loyalty with stakeholders resulting in 118-130% of client retention goals both quarterly and annually.• Increased individual client account revenue by identifying client needs and pain points while providing valuable solutions.• Worked alongside Senior Management across Canada and the US on multiple strategic initiatives.• Expert use of CRM system to facilitate sales process & strengthen client relationship.• Attained Bronze Certification Sandler Sales Training.• Managed onboarding of new accounts, product education and annual business reviews.

Winnipeg, Canada Area

Winnipeg, Canada Area

Responsible for the success of a large division of Fitness Clubs in Manitoba and Saskatchewan• Successful development and implementation of sales strategies to exceed division sales and retention KPI targets 43 consecutive months to increase year over year profitability.• Identify, develop and retain internal Leadership and Sales talent through succession planning; recruit and build relationships with external talent.• Daily, weekly and monthly sales data and KPI analysis to create strategic plans for consistent growth for all metrics• Facilitation and development of sales training seminars, programs, sessions and meetings for associates in all positions• Problem solving through use of Solutions Focused Coaching and Crucial Accountability• Achieved multiple awards and incentives for sales performance such as the Top 500 Associate annually (top 4% of company) and Top Divisional Manager Service Excellence • Deliver impactful Performance Reviews and Performance Improvement Plans for General Managers

Responsible for creating and implementing training strategies for Fitness Clubs in in Manitoba, Saskatchewan and Northern Ontario• Plan, design and develop training programs and execute facilitation for all positions to further financial and culture strategies• Identify learning gaps through statistical and hands on analysis. Provide thorough analysis to Senior Leaders and stakeholders • Analyze effectiveness of current leaders’ abilities to train/develop staff. Create development plan of blended learning strategies for club leaders and stakeholders• Create culture of learning through leadership, mentoring and coaching• Provide CPR training for all club associates

Toronto, Ontario, Canada