Sherri Comer Mba Csm Email & Phone Number

Kansas City, Missouri, United States

Kansas City, Missouri Area

• Worked on an AGILE team for 3 years as part-time Scrum Master, full-time Product Owner and Business Analyst
• directly with clients to identify and document application development requirements to produce accurate project documentation, through timely research and testing
• Provided development teams direction and guidance to meet deadlines throughout the life cycle of multiple projects with multiple deadlines
• Implemented user acceptance testing with a focus towards documenting defects through the execution of defined test scenarios
• Identified process inefficiency through gap analysis and recommended operational improvements
• Conducted interviews with key business users on business processes and user requirements

Kansas City, Missouri Area

• Completed analysis and requirements for Farm Bill 2014 at the United States Department of Agriculture
• Coordinated directly with clients to identify and document application development requirements to produce accurate project documentation.
• Communicated with system partners, clients, and stakeholders to finalize design and confirm project requirements

• Manage implementation of automated work distribution systems, through analyzing business problem and eliciting business requirements, configuration and implementation of process flows, web services, communications, and.
• Special Projects:o Completed six (6) Electronic File Solution Implementations, including analysis of business problem, gathering and documenting requirements, testing, and design and hosting coordination. Also built.

• Coordinated directly with clients to identify and document application development requirements to produce accurate project documentation, through timely research and testing
• Provided development teams direction and guidance to meet deadlines throughout the life cycle of multiple projects with multiple deadlines
• Implemented user acceptance testing with a focus towards documenting defects through the execution of defined test scenarios
• Identified process inefficiency through gap analysis and recommended operational improvements
• Conducted interviews with key business users on business processes and user requirements
• Documented business processes procedures to meet or exceed changing business needs

• Transitioned all outgoing statements from Deutsche Bank to DST Output
• Identification, analysis, documentation and communication of client issues and resolutions
• Project lead for client rebranding on all outgoing statements
• Assisted in system consolidation to combine two systems for one client to one
• Special Projects:o Completed all phases of the project life cycle to add 3rd European Union Regulatory processeso Added Politically Exposed People (PEP) and Risk Ranking as customer attributes to multiple systems in.

• acquired business fromScudder-Kemper Investments which was acquired business from Zurich Financial which was previously acquired business from Kemper Service Company
• Led pricing, fund balancing and dividend processing
• Coordinated verification of prices and dividend balancing for mutual funds
• Tested and documented findings and developed procedures for new processes
• Provided staff training in departmental process and procedure
• Cooperated in hiring, developmental planning, and one on one communications to evaluate goals and accomplishments of staff

• Managed workflow, documentation, and update processes to address customer service issues
• Reviewed legal process with compliance officers for transactions, and documentation updates
• Tested, developed, and documented procedures for new processes
• Coordinated training of all new staff
• Special Projects:o Lead initiative to clean up account types combined in error, including coordinating with financial representatives and clients, explaining the initiative and correction processo Tested and documented.

• Led pricing, fund balancing and dividend processing
• Reconciliation of Mutual Fund Redemption and Exchange bank accounts
• Tested and documented findings and developed procedures for new processes
• Reconciliation of Closed End fund bank accounts
• Special Projects:o Balancing of accounts for system consolidations and fund mergers.o Researched open items and resolved issues.o Participated in internal and external audits. Documented and researched information for.

• Worked on an exchange line taking exchanges and redemptions for mutual fund brokers and shareholders.
• Researched and produced documentation to address customer service issues
• Reviewed commission cycles and researched discrepancies in commission statements.
• First line of communication when financial representatives called regarding payment issues.
• Special Projects:o Large issue with commission cycle. Researched, published communications and answered inquiries regarding the issue.o Pricing and dividend issues with client accounts, evaluated issue, published.

Master Of Business Administration - Mba, Project Management, 4.0

Bachelors Of Science In Management, Business Administration And Management, General, 3.3, Cum Laud

Associate Of Arts (Aa), General Studies