Sherri Sherman Email and Phone Number
Sherri Sherman work email
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Sherri Sherman personal email
I am an experienced Analyst with a demonstrated history of working in the telecommunications industry. My profile shows my skill at using process improvement, project management and training to ensure successful implementation of business solutions. I am also an expert in communicating complex technical processes clearly to a non-technical audience.My strengths include working with teams and stakeholders to meet timelines and commitments for projects through all phases of planning, testing, training, and deployment. Areas of Expertise:Problem and Process analysis Requirement documentationSystems IntegrationUser Acceptance Testing Quality Assurance
Accelavue, Inc.
View- Website:
- accelavue.com
- Employees:
- 13
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Business And Systems AnalystAccelavue, Inc.Louisville, Ky, Us
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Business/Systems AnalystAccelavue, Inc. Nov 2020 - Present• Analyzed and implemented billing system configuration consolidations across multiple customer regions increasing efficiencies for Field Operations and Supply Chain.• Ensured a consistent data experience for billing system users through standardization and rationalization of billing codes and system parameters.• Consulted with development teams, operations executives, and design teams for projects ensuring alignment to one company vision; streamlining operations and maintenance.
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Business Analyst -OperationsCharter Communications 2017 - 2020Louisville, KentuckySupported development for a suite of over 20 applications for operations strategies, tools, and reporting. Documented application requirements ensuring alignment with customer expectations.Consulted with development teams, operations executives, and test teams for projects from design to deployment ensuring on time release to production environment.Organized training and user acceptance testing for new releases and enhancements resolving design issues and bugs. -
Icoms Design AnalystCharter Communications 2014 - 2017Designed and documented billing system changes to maintain standardization for over 29M customers.Supervised development, billing operations, and test team’s resolution of requirement related issues resulting in launches that met company deadlines.
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Sr Product Catalog And Billing AnalystTime Warner Cable 2011 - 2014Led multiple project teams in planning, testing, and executing integration of 750k subscribers with independent platforms for billing, high-speed data, email, video, digital phone and circuit-switched phone after acquisition, enhancing customer service and operations with standardized systems.Mentored billing analyst position and managed business relationships with third party vendors creating self-motivated, organized team of excellence. -
Billing System AnalystInsight Communications 2008 - 2011Grew company revenue through implementing billing system changes, upgrades, and maintenance through analysis, testing, and documentation for new products and services. Executed billing software and file configurations for 4 systems resolving bugs and eliminating manual processes.Created method of procedure documents used for new hire training and audits decreasing coaching times and ensuring business compliance. -
Telecom SpecialistInsight Communications 2007 - 2008Improved company internal and external communications by managing 24/7 support and implementation of corporate telecommunications services in over 20 locations including call centers.Managed software patches and upgrades for all Aspect and Cisco AVVID servers ensuring reliable and stable customer service communication tools.Conducted technical training for management on use of call center tracking and reporting tools.
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Installation CoordinatorSmoothstone Ip Communications 2006 - 2007Guided installation of managed enterprise IP communications to mid-size organizations improving small business communications and customer service.Spearheaded policy and procedure development to enhance department efficiency.Increased revenue by lowering project completion time frames through carrier relations and streamlining processes.
Sherri Sherman Skills
Sherri Sherman Education Details
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Management
Frequently Asked Questions about Sherri Sherman
What company does Sherri Sherman work for?
Sherri Sherman works for Accelavue, Inc.
What is Sherri Sherman's role at the current company?
Sherri Sherman's current role is Business and Systems Analyst.
What is Sherri Sherman's email address?
Sherri Sherman's email address is sh****@****ter.com
What schools did Sherri Sherman attend?
Sherri Sherman attended University Of Louisville.
What skills is Sherri Sherman known for?
Sherri Sherman has skills like Telecommunications, Software Documentation, Call Centers, Ip, Voip, Integration, Wireless, Telephony, Troubleshooting, Broadband, Analysis, Invoicing.
Who are Sherri Sherman's colleagues?
Sherri Sherman's colleagues are Rachel Matthies, Karen Cloutier, Michelle Whetstone, Debbie Caudill, Kellie Day.
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Sherri Sherman
Birmingham, Al5gmail.com, crst.com, westsidetransport.com, crst.com, pstransportinc.com4 +131939XXXXX
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Sherri Sheerr
Langhorne, Pa3keystonememory.com, keystonetm.com, keystonememory.com1 +121574XXXXX
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1harrisonburgva.gov2 +154057XXXXX
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