· Maintain job postings and social media sites.· Schedule interviews and perform background checks.· Schedule preemployment physicals and drug screens.· Coordinate new hire training and orientation with company trainers.· Respond and follow up with applicants.· Assist new hires with the onboarding process.· Maintain and update personnel files and database systems, either manually or using a computer.· Communicate with employees, and other individuals to answer questions, disseminate or explain information and address complaints.· Assist with updating crew schedules and submitting time for manager approval· Answer telephones, direct calls and take messages.

Served as the point of contact for the employees if they had questions whether it was regarding time off, compensation, PTO, or health insurance. Maintained office and building facilities. Provided administrative support to the Assistant Operations Manager and Assistant Quality, Environmental, and Safety Manager.

Coordinated the scheduling of inspections and completed all associated inspection and electronic paperwork.

Managed the overall office administration. Booked appointments for roofing inspections and coordinated schedules. Entered payments into QuickBooks. Served as point of contact for incoming customer calls.

Worked closely with project managers to make sure project revenue and budgets were staying on track and the scope of work was submitted correctly. Managed the day-to-day office operations.

Scheduled customer appointments for accountants. Prepared organizers for distribution to clients. Processed engagement letters and other client-related documents.

Provided exceptional payroll customer service for multiple companies.

Served as a team member in the warranty department. Fielded calls from homeowners needing repair work completed. Scheduled technicians to go to customers’ homes and evaluate the situation, and scheduled vendors and tradespeople to perform warranty services.

Managed and maintained customer accounts, making sure correct amounts were collected in a timely manner.