Sherri Spriggs Email & Phone Number

Annapolis, MD, US

Anne Arundel County, Maryland, United States

Anne Arundel County, Maryland, United States

Annapolis, Maryland

Glen Burnie, MD

• Licensed Realtor with residential sales experience. Adept in contract drafting, negotiation, marketing research and client analysis.
• Accompanied buyers during visits to and inspections of property, advising on suitability and value of the homes visiting based on current market conditions.
• Advised sellers how to make homes more appealing to buyers.
• Promoted sales of properties through advertisements, open houses, MLS and other online advertising platforms

Laurel, MD

Submit VZW bills into various electronic invoicing portals used by Federal agencies to submit payment to VZW. Perform analysis on rejected billings within 30 days of submission and communicates findings back to internal teams for resolution. Perform manual calculations of incentive credits or contact line item invoicing compliance and funding requirements..

Laurel, MD

• Maintained various billing systems, databases and records for 30+ Government Agencies. Main point-of-reference for escalated scenarios regarding billing discrepancies, account implementation errors, and technical.
• Researched, analyzed, and processed various reports to ensure proper billing maintenance.
• Accurately addressed and resolved all Government inquires via telephone, face-to-face meetings, and e-mails on a daily basis.
• Conducted Agency audits… Show more Maintained various billing systems, databases and records for 30+ Government Agencies. Main point-of-reference for escalated scenarios regarding billing discrepancies, account.
• Conducted Agency audits to ensure correct set-up, coding, and structure information.
• Continually assisted Management with new hire training in applications, functions, processes and procedures of Government Accounts, accelerating onboarding process. Show less

Laurel, MD

• Responsible for all aspects of customer retention, throughout Verizon Wireless Washington / Baltimore region. Responded daily to customers inquiries to disconnect service. Served as point of reference to coworkers.
• Proactively provided customers with the latest competitive information, and compared it the Verizon Wireless pricing plans, promotions and equipment.

Laurel, MD

• Explained cellular service and plans to potential and new customers. Analyzed, researched and resolved billing, equipment and service inquiries
• Handled high volume of customer inquiries in a time sensitive manner.