Sherry Anderson

Sherry Anderson Email and Phone Number

Growth | Customer Experience | Healthcare Services | Healthcare Technology (SaaS) Executive @ Canton & Company
Sherry Anderson's Location
Metro Jacksonville, United States, United States
Sherry Anderson's Contact Details
About Sherry Anderson

With a steady hand at the helm, I lead growth and business operations in rapidly-changing technology and healthcare environments.My expertise is in building and improving organizations that are in a start-up or rapid-growth phase, driving revenue, being a catalyst for creating customer value, establishing and maintaining profitable strategic partnerships, understanding technology opportunities and determining client pain points translating to product opportunity, and influencing through healthcare regulatory/legislative barriers. I’m a seasoned team leader who delivers outstanding results on complex growth and operational objectives.Recent/noted successes are in developing high-performing teams, strategic relationship creation and leadership, SaaS technology solutions, health plan services, implementations, physician practice management and support, and joint venture integration — and I’ve done this in market-leading technology services organizations.Significant events…> Directly led teams of health plan focused and physician practice focused subject matter experts managing diverse accounts that represented a significant portion of company's annual revenue.> Parlayed account and alliance relationships into successful partnerships.> Sustained 100% client renewal rates; grew wallet share of existing accounts and established new accounts to grow revenue achieving 120% of plan.> Developed annual operating plans and oversaw execution of plans for division(s).Known and respected as a servant leader, I utilize strong communication, emotional intelligence and relationship building skills to retain and drive revenue, and to lead, motivate, and develop teams. Expertise in…Healthcare | SaaS | Growth and Client Success | High Performing Teams | Executive-Level Sales | JV Integration | P&L, Budgets | EOS framework | Board Management | Culture CatalystCredentials: MBA, BSBA

Sherry Anderson's Current Company Details
Canton & Company

Canton & Company

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Growth | Customer Experience | Healthcare Services | Healthcare Technology (SaaS) Executive
Sherry Anderson Work Experience Details
  • Canton & Company
    Chief Operating Officer
    Canton & Company Oct 2022 - Present
    Baltimore, Maryland, Us
  • Women Business Leaders Of The Us Health Care Industry Foundation (Wbl)
    Member
    Women Business Leaders Of The Us Health Care Industry Foundation (Wbl) Sep 2019 - Present
    Arlington, Virginia, Us
    Women Business Leaders of the U.S. Health Care Industry Foundation (WBL) is a nonprofit organization housing the premier network of women executives across the health care industry. WBL’s mission is to connect and convene senior executive women in health care to create meaningful cross-sector relationships, advance their careers, and harness their collective power to improve the industry.
  • Progenyhealth, Llc
    President
    Progenyhealth, Llc Jun 2019 - Jul 2022
    Plymouth Meeting, Pa, Us
    Responsible for overseeing and guiding all aspects of company operations and strategy, including clinical operations (utilization management & case management), implementations, project management, information technology, human resources, legal, compliance, privacy, information security, product management, and client success. Led teams of primarily off-campus employees based in many states across the country.
  • Continuum Health
    Senior Vice President & General Manager, Business Solutions
    Continuum Health Jun 2016 - Jun 2019
    Marlton, New Jersey, Us
    Led Managed Services Organization (MSO) line of business and corporate functions including Marketing & Communications, Customer support, Provider relations team, Human Resources, Group Buying Alliance for large physician practice groups. Led successful launch of Professional Employer Organization (PEO) selection & implementation. Led relationship and service turnaround effort with clients during transition to new executive team in 2016. Developed Customer Experience program with aggressive customer satisfaction improvement targets through high-performing teams accountable for all aspects of service delivery, including implementations, relationship management, customer service & call centers, and practice performance improvement for care centers with over 1,500 healthcare providers in 4 states.
  • Availity
    Principal, Enterprise Platform
    Availity Jan 2016 - Jun 2016
    Jacksonville, Fl, Us
    Executive interface in bridging the Enterprise Platform team with other lines-of-business. Led strategic initiatives and assessed partnerships for platform product additions. Informed lobbyists with relevant healthcare industry information and strategized on improving healthcare policy in the state of Florida and at the Federal level.
  • Availity
    Vice President & General Manager, Health Plan Solutions
    Availity Sep 2014 - Jan 2016
    Jacksonville, Fl, Us
    Led 11 new product and development teams in leading edge SaaS products in the highly competitive healthcare IT space. Directed team of Alliance Managers and sales professionals. Responsible for P&L >$200M.> Sustained 100% client renewal rates, grew wallet share of existing accounts and established new accounts while growing revenue. Achieved 119% of revenue plan in 2015.> Retained 100% of top-rated employees across 13 teams.> Won $MM annual contract with a new major health plan.> Launched major revision to highest-utilized product, leading to an 18-point increase in Net Promoter Score (NPS) with no client disruption.> Secured new 5-year contracts for existing and new services.
  • Availity
    Vice President, Alliance Management And Chief Of Staff
    Availity Oct 2011 - Sep 2014
    Jacksonville, Fl, Us
    Served as CEO's Chief of Staff; advising on critical business decisions and situations. Served as interim Chief Compliance Officer during executive search for new General Counsel and Regulatory Affairs executive. Conducted consultative sales with diverse customer base to identify and solve customer business requirements. Developed agendas, materials, and annual plan for quarterly Board of Managers meetings and Board Committees.> Drove alignment between JV owners/customers from board to operational levels, assuring strategic alignment with their business objectives.> Collaborated with board and executive team to lead successful CEO transition.> Grew revenue $MM through addition of new Alliance partners and implementing strategies that improved organic growth.
  • Availity
    Director, Alliance Management
    Availity Sep 2008 - Oct 2011
    Jacksonville, Fl, Us
    Managed and grew strategic relationships with a business portfolio worth $80M annually. Recruited, trained, and led team of Alliance Managers. Accountable for the successful alignment of the organization around Alliance program objectives, leveraging best practices.> Sparked $20M in annual revenue growth over 3-year period through new product sales.> Engineered best practices including scorecards to track joint objectives progress and prove partnerships value.> Developed Alliance engagement program that included strategic/operational multi-payer business forums with partners, leading to high customer satisfaction in new product participation.> Oversaw a major clearinghouse migration and multi-portal consolidation after acquiring assets and business through new joint venture owners.
  • Availity
    Director, Alliance Management - Hcsc
    Availity Aug 2007 - Sep 2008
    Jacksonville, Fl, Us
    Managed $MM business portfolio between Availity and Health Care Service Corporation.> Rebuilt relationships that were weakened from a challenging clearinghouse migration; implemented best-in-class governance processes.> Captured products and services business opportunities from lead generation to contract.
  • Availity
    Alliance Manager - Humana
    Availity Aug 2004 - Aug 2007
    Jacksonville, Fl, Us
    Led alliance relationship into a successful partnership during a time of rapid company growth, end user expansion, and a significant clearinghouse launch and migration effort.
  • Availity
    Operations Manager
    Availity Apr 2003 - Aug 2004
    Jacksonville, Fl, Us
    Led and managed client services department of first and second level support representatives responsible for supporting over 93,000 ASP-based software users, >1,000 health plan partners, and two of Availity's owner companies. Strong focus on customer satisfaction and maintaining industry reputation for excellent customer service.
  • Availity
    Senior Help Desk Associate
    Availity Aug 2002 - Apr 2003
    Jacksonville, Fl, Us
    Founding team member - employee #22. Supported Availity portal users at the inception of Availity.com; served as team lead establishing direction, setting policies, and resolving challenging customer issues.
  • Experience Prior To 2002
    Various Positions
    Experience Prior To 2002 Sep 1994 - Aug 2002
    > Adage ERP Consultant, Documentation & Training> Atlantic Marine & Dry Dock, Inc., Advertising & Trade Show Coordinator> CitiFinancial, Senior Loan Agent> COPELCO Capital, Lease Agent> GE Capital, Customer Service Representative> AT&T Universal Card, Customer Service Associate

Sherry Anderson Skills

Strategy Cross Functional Team Leadership Healthcare Information Technology Process Improvement Vendor Management Leadership Hipaa Business Analysis Business Process Improvement Business Alliances Program Management Training Healthcare Salesforce.com Entrepreneurship Strategic Planning Software Documentation Integration Strategic Partnerships Strategic Alliances Sdlc Business Development Managed Care It Strategy U.s. Health Insurance Portability And Accountability Act Data Analysis Business Intelligence Product Management Enterprise Software Healthcare Information Technology Ehr Executive Management Start Ups Software Development Life Cycle Electronic Medical Record

Sherry Anderson Education Details

  • Duke University - The Fuqua School Of Business
    Duke University - The Fuqua School Of Business
    General
  • University Of Florida - Warrington College Of Business
    University Of Florida - Warrington College Of Business
    Business Administration
  • Association Of Strategic Alliance Professionals
    Association Of Strategic Alliance Professionals
    Certificate Of Achievement - Alliance Management
  • Consultech
    Consultech
    Microsoft Certified Systems Engineer
  • Consultech
    Consultech
    Microsoft Certified Systems Administrator
  • Consultech
    Consultech
    Microsoft Certified Database Administrator

Frequently Asked Questions about Sherry Anderson

What company does Sherry Anderson work for?

Sherry Anderson works for Canton & Company

What is Sherry Anderson's role at the current company?

Sherry Anderson's current role is Growth | Customer Experience | Healthcare Services | Healthcare Technology (SaaS) Executive.

What is Sherry Anderson's email address?

Sherry Anderson's email address is sa****@****wbl.org

What is Sherry Anderson's direct phone number?

Sherry Anderson's direct phone number is (904)-470*****

What schools did Sherry Anderson attend?

Sherry Anderson attended Duke University - The Fuqua School Of Business, University Of Florida - Warrington College Of Business, Association Of Strategic Alliance Professionals, Consultech, Consultech, Consultech.

What are some of Sherry Anderson's interests?

Sherry Anderson has interest in Cooking, Volunteer Work, Reading, Technology Trends, Fitness, Both Domestic And International, Digital Photography, Travel, Spending Time With Family And Friends.

What skills is Sherry Anderson known for?

Sherry Anderson has skills like Strategy, Cross Functional Team Leadership, Healthcare Information Technology, Process Improvement, Vendor Management, Leadership, Hipaa, Business Analysis, Business Process Improvement, Business Alliances, Program Management, Training.

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