Senior Business Analyst
CurrentProvided support to various CHS Energy Division businesses. Directed business users to problem solve and resolve data issues to maintain processes. Wrote various system documents and user instructions. Managed business workflow priority to meet deadlines and requirements.• Performed continuous support to businesses by conducting knowledge-transfer meetings, enabling support team to understand all business data imports and exports, order to cash, pay to procure and inventory processes… Show more Provided support to various CHS Energy Division businesses. Directed business users to problem solve and resolve data issues to maintain processes. Wrote various system documents and user instructions. Managed business workflow priority to meet deadlines and requirements.• Performed continuous support to businesses by conducting knowledge-transfer meetings, enabling support team to understand all business data imports and exports, order to cash, pay to procure and inventory processes through use of demos and discussions of previous support issues.• Provided data analysis of legacy blog notes, including presentation to business users of repeated phrases for possible requirements needed for new application, capturing values that enhanced processes downstream and enabled user ability to search on specific data.• Automated and standardized naming convention of pricing process, reducing credit and rebills 80%. Worked with subject matter business users to understand legacy pricing process and determine standardization of pricing values.• Managed production project data setup tasks and change requests, researching and resolving key item code setup issue by disabling legacy-unique identifier, allowing for early production setup.• Resolved time critical impact between business applications by collaborating with other JDE Business Analysts at corporate office and overseas locations. Managed change requests and communicated with appropriate Business Analysts to validate for approvals.• Partnered with 2 development teams, a.Net and JDE, identifying custom JDE objects for modification without impacting functionality and constructing cross-reference application. Show less
