Sherry Clarke Email and Phone Number
Sherry Clarke work email
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Sherry Clarke personal email
Seasoned leader in Implementation and Professional Services with experience in strategic and tactical delivery, Project Management, Recruitment, Human Resources, Software Implementation and Training and Development.
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Director Client ImplementationsAvanti Software Inc.Ajax, On, Ca -
Director Implementation Services360Insights Mar 2024 - PresentWhitby, Ontario, CanadaResponsible for planning and tactical execution of implementation projects while maximizing utilization. With a particular focus on sustainability and scalability, deliver continuous improvement initiatives resulting in improved efficiency. Create, monitor and report on KPIs including service delivery and financial measurements. -
Senior Manager Professional Services360Insights.Com Sep 2020 - Mar 2024Whitby, OntarioManage a team of 8-10 Implementations professionals. Manage intake of new client software projects, including participation in sales, solution refinement and Statement of Work process, forecast and assign project resources and oversee project delivery, as well as manage any client escalations. Manage relationships with Partner Vendors, and oversee the relationship with a boutique Enterprise Client, delivering over $1Million/year revenue. Built strong internal partnerships while improving processes that reduced time to launch and built a repeatable onboarding model
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Technical Account Manager360Insights.Com Aug 2019 - Sep 2020Whitby, Ontario, CanadaPrimary contact for a large Enterprise Technology client, manage the day-to-day operations of a bespoke software solution, and manage product roadmap. Develop user stories and interface with development teams to ensure successful delivery and testing of software functionality. Lead a team of two implementation specialists who support operations and manage software through the SLDC.
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Project ManagerBenevity Jun 2017 - Aug 2019Toronto, Canada AreaEnd-to-end accountability for successful project delivery, including confirmation of requirements, software configuration, testing, administrator and end-user training, supporting long-term client satisfaction and healthy adoption rates. Advise new clients on best-practice program design. Develop and maintain compliance documentation and ensure successful transition to operational functionality. Lead and participate in functional teams to improve processes and procedures. Develop and lead onboarding program for Project managers. -
Senior Professional Services AnalystRldatix Nov 2016 - Jun 2017TorontoPartner with large Hospitals and Healthcare Organizations to implement Risk Management software, including requirements confirmation, configuration, testing, and Train-the-Trainer sessions. Consult and advise clients on best-practice configuration and workflow. Onboard and mentor new Professional Services Analysts. Lead and participate on various cross-functional teams to improve implementation methodology and operational efficiency. -
Implementation ConsultantRldatix Jul 2013 - Jun 2017Toronto, Canada AreaPartner with Hospital Risk Management departments to implement Risk Management software, including requirements confirmation, configuration, testing, and Train-the-Trainer sessions.
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Ssp System Readiness ManagerRogers Communications Dec 2010 - Jul 2013Lead implementation and readiness activities for Enterprise e-commerce application, used by dealers and retailers Canada-wide. Responsible for project management, risk management, change impact assessment, release planning and transition to support. Managed a team responsible for project management and business analysis -
Training Account ManagerRogers Communications Inc. Jan 2010 - Dec 2010Work with Functional leads to develop project rollout plan, detailing milestones and activities related to readiness and training for enterprise level billing and CRM platform
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Deployment SpecialistRogers Communications Feb 2008 - Dec 2009Plan and coordinate all activities related to channel readiness and channel support, including training, communication, post-implementation support
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Training SpecialistMinacs Sep 2005 - Feb 2007Responsible for needs analysis, design and delivery of new training programs as well as creating and implementing training departments in new Minacs sites.
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Organizational Development SpecialistGrand & Toy Dec 1997 - Oct 2005Managed all organizational development and training interventions for all retail locations across Canada. Reinforced strategic link from behavioral expectations of employees to organizational objectives. Support Senior Vice Presidents and Executive staff to develop strategies for Retail employees, including customized training solutions and performance indicators for annual reviews. -
Training SpecialistGrand & Toy 1996 - Dec 1997Responsible for onboarding, systems and customer service training of a 60 person contact centre. Conducted one-on-one coaching and large group training sessions.
Sherry Clarke Skills
Sherry Clarke Education Details
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Human Resources Management
Frequently Asked Questions about Sherry Clarke
What company does Sherry Clarke work for?
Sherry Clarke works for Avanti Software Inc.
What is Sherry Clarke's role at the current company?
Sherry Clarke's current role is Director Client Implementations.
What is Sherry Clarke's email address?
Sherry Clarke's email address is ge****@****ahoo.ca
What schools did Sherry Clarke attend?
Sherry Clarke attended Humber College.
What are some of Sherry Clarke's interests?
Sherry Clarke has interest in Children, Education, Environment, Volunteering (Rouge Valley Urban Park), Agile Development, Poverty Alleviation, Hiking, Cloud Computing, Human Rights, Animal Welfare.
What skills is Sherry Clarke known for?
Sherry Clarke has skills like Change Management, Management, Strategy, Telecommunications, Leadership, Training, Team Leadership, Crm, Vendor Management, Project Management, Organizational Development, Performance Management.
Who are Sherry Clarke's colleagues?
Sherry Clarke's colleagues are Owen Anderson, Dorothy Fernandes, Magdalena Kotuszewska, Sharon Marshall, Skyler Thomas, John Hermann, Graham Toombs, Mba.
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Sherry Clarke
Canada1shaw.ca -
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1winmartoronto.ca
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