Sherry Cooper Email & Phone Number

Bellevue, Wa, Us

Seattle, Wa, Us

In my current position as Senior Director of Business Development I use my twenty years of sales and marketing experience to see that the needs of our clients are exceeded in every way possible. My objective is to increase sales through excellent customer service and developing long-term customer relations. This is accomplished by providing expert consultation to our clients throughout the concept, marketing campaign development, design and implementation of their projects.

As an account executive I was responsible to generate new business and to serve as a full-service liaison between my clients and our company. Throughout the process I was recognized for by ability to meet deadlines while juggling multiple tasks and my uncanny ability to act quickly and decisively to avert client crises when problems would arise. My daily tasks included:- Conducting market research to identify new client prospects- Cultivating client relationships, increasing both customer satisfaction and repeat sales- Handling all incoming sales, new client referral and inquiry calls

While serving as Senior Account Manager I was consistently the highest selling sales executive for the last three years. In this position I was responsible to increase sales using market research to target potential customers and by providing exceptional personal service to more than twenty top accounts with sales up to $1M/year. I was also responsible for:- Inventory Management: managing high volume client-specific production material inventories- Creating individual products, processes and procedures for specific client needs.- Managing, designing, developing and producing client-specific products and shipping them worldwide

As Production Manager I was responsible for the production of more than three million dollars of printed products each year. The facility included the largest color/black and white bindery department under one roof in the Seattle area. This position required that I:- Hire, trained and supervise a crew of up to thirty administrative and production staff- Prioritize and proactively manage a wide variety of production needs- Control schedules, equipment, inventory, and consistently deliver projects on time.- Utilize accounting software to process invoices, reports, mailing lists, and the billing of five hundred accounts.

- Prepared over thirty customer’s orders on a daily basis.- Coordinated with three departments to prioritizes and expedite orders and insure they were delivered on time. - Controlled quality of up to thirty or more projects per day.

- Trained new clerks and supervised them.