• Manage the comprehensive revenue cycle management process for the largest Radiology revenue cycle management provider in the country including 3 Radiology practices and 110 Radiologists with $60M in revenue annually. • Provide consultative management services that support a regional client base, managing client day-to-day and strategic management needs while drive increases in client satisfaction. • Resolve any outstanding client issues in a timely, highly professional manner to ensure client satisfaction and increases in their loyalty.• Developed an in-depth understanding of industry changes to provide client guidance to create a positive experience. • Maintain open lines of communication with clients and their patients designed to build profitable relationships. • Continually conduct in-depth analysis of reports, key performance indicators and operational metrics, delivered to customers to ensure operational efficiency and effectiveness. • Successfully negotiate complex carrier contract on the behalf of the client.• Provide comprehensive client counsel and support in terms of strategic planning.• Build strong relationships with clients by working with the client’s hospitals and clinic partners to draw alignment with client goals and objectives.

• Managed in the largest radiology practice in the South Texas area with 18 radiologists and 200 employees.• Co-managed and facilitated Executive Committee and Partner meetings while also directing and managing the development of 5 imaging centers. • Oversaw all aspects of the Business Office in a variety of areas including the Call Center, coding, patient accounts, payment posting, collections, transcription and billing software support. • Implemented strategy that effectively controlled costs in an era of decreasing healthcare reimbursements. • Maintained adequate levels of staff, leading employee recruiting and hiring efforts to ensure operational efficiency. • Led the successful acquisition and implementation of numerous technology and operational systems including Electronic Health Records, Radiology Information Systems and the Billing Systems.