Leads a sales & operatoin team, accountable for the overall performance of all 35 centres in Shanghai of brands of Regus and Spaces under IWG group. Job responsibilites includes drive aggressive growth with strong new sales and high retention rate, centre operations, people management & development and delivery of world-class cutomer serivces.

The Area Director participates as a member of the Regional Management Team and is responsible for the overall sales and commercial results of the centres within the Cluster/Area/Region. The role carries P & L responsibility for the area/cluster The AD will work in conjunction with the (Country General Manages/ Regional General Managers/ Regional Vice President) to ensure that day to day operations activities are delivered efficiently and effectively. The sales and operations teams in the… Show more The Area Director participates as a member of the Regional Management Team and is responsible for the overall sales and commercial results of the centres within the Cluster/Area/Region. The role carries P & L responsibility for the area/cluster The AD will work in conjunction with the (Country General Manages/ Regional General Managers/ Regional Vice President) to ensure that day to day operations activities are delivered efficiently and effectively. The sales and operations teams in the cluster/area/region will report directly to the Area Director Show less

Generates profitable new business within the local market in order to exceed set targets. Manages the entire sales cycle from lead/enquiry development, negotiation to close. Pro-actively self generates leads & effectively manages the pipeline generated through marketing. Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers.Team Management  Responsible for recruiting, inducting, training… Show more Generates profitable new business within the local market in order to exceed set targets. Manages the entire sales cycle from lead/enquiry development, negotiation to close. Pro-actively self generates leads & effectively manages the pipeline generated through marketing. Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers.Team Management  Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team. Ensures that each Team Member is productive and providing the wow service Regus expects. Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs. Clear communication of centre performance on a regular basis and setting individual targets and team objectives.Financial Management  Accountability for Centre profitability (achieve company Occupancy & EBIT target), Centre performance and the Centre’s success Drives revenue for Regus by effectively and consistently maximizing all service revenue.Client Retention/Client Relations Retains and develops existing client relationships that result in new business leads and maximising client revenue potential. Maximises retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process. Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently. Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business. Show less

Pro- Active Executes a call planning strategy aimed at: commercial property agents, 3rd partycontacts, local community networking, and developing local partnerships in order togenerate new business. Acquires and develops a portfolio of local key accounts with the clear focus to generaterevenue streams across all products and services in both the local market, as well asacross the entire Regus network. Grows business from existing customers (through referrals) to… Show more Pro- Active Executes a call planning strategy aimed at: commercial property agents, 3rd partycontacts, local community networking, and developing local partnerships in order togenerate new business. Acquires and develops a portfolio of local key accounts with the clear focus to generaterevenue streams across all products and services in both the local market, as well asacross the entire Regus network. Grows business from existing customers (through referrals) to drive expansions and newsales into other territories.Re- Active Drives high conversion of all products through effectively following the sales process,ultimately resulting in a positive impact to the occupancy and profitability. Meets or exceeds the sales targets/metrics, such as revenue targets, deal volumes,conversion ratios and calls/visits. Handles renewals / partners with centre teams on complex client renewals, as directed.Administrative Reports sales activity to target, as per Regus sales process. Develops a high level of territory knowledge within all the following areas: competition,industry segments, market segments, target companies Ensures cohesive communication with field team in order to create a seamless transitionfrom the sales to the service sides of the business while maximizing profitability. Orchestrates the business in a manner consistent with company operational standards andbrand promise. Show less