Sherry Dupas Email & Phone Number

Hello! I'm Sherry Dupas, a dedicated Desktop Support Specialist with a strong background in network cutover projects. Over the past two years, I've risen to the role of Lead Migration Specialist, where I've led a dynamic team and successfully migrated thousands of devices, ensuring smooth transitions for our clients.While I may not have formal education in the field, I've always been a hands-on learner and am eager to further my skills through company-sponsored certifications. My technical expertise spans a wide range, from network configuration and device setup to software installation and remote desktop support. I'm proficient in troubleshooting both hardware and software issues, managing user accounts in Active Directory, and ensuring network connectivity. My experience also includes working with various operating systems, managing mobile devices, and utilizing ticketing systems for efficient service management.But it's not just about the tech for me. My bubbly personality shines through in my work, and I place a high emphasis on customer service. I believe in clear communication, active listening, and problem-solving to ensure the best outcomes for both clients and my team.I'm passionate about honing my craft in the desktop support domain and am actively seeking opportunities to bring my unique blend of technical and interpersonal skills to a dynamic team.Outside of work, I find joy in painting and love to challenge myself with improv. These hobbies not only allow me to express my creativity but also enhance my adaptability and quick thinking in professional scenarios.

Listed skills include Customer Service, Customer Satisfaction, Barista Training, and Supervisory Skills.