Sherry Esserry Email & Phone Number

Madison, New Jersey, United States

Little Falls, Nj

• Processed US bi-weekly multi-state payroll utilizing ADP and Paylocity Payroll system.• Processed UK monthly payroll utilizing ADP payroll system. • Processed Canada bi-weekly payroll utilizing ADP payroll system.• Enroll new hire employees in Medical and company funded benefits.• Have touch base meetings with new hires to review payroll and benefits. • Respond to employee inquiries regarding payroll and benefits.• Maintain employee profiles in the payroll systems and in the Bamboo HR system• Process terminations of employees in the payroll and benefits systems.• Provide reports to Accounting team with payroll and benefits finance data. • Process the quarterly private disability payments for NY and NJ. • Reconcile the employee W2’s on a quarterly/annual bases and process any changes necessary.

Ramsey, Nj

• Processed multi-state payroll for clientele using PayNet Payroll support system.• Handled bi-weekly and semi-monthly payroll for hourly/salaried employees for related clientele.• Researched payroll issues and answered payroll compliance questions for clientele.• Processed garnishments and child support deductions.• Assisted with W-2 coordination and mailings.• Submitted payroll tax notifications to tax department for research and responded to clients once issues were resolved. • Responsible for payroll output for each payroll process and submitted applications to appropriate client. • Worked closely with business owners regarding policies and procedures.

• Analyze client profile to trouble shoot and resolve issues with the electronic filing of state tax deposits and filings. • Worked on team that processed tax header transfers for clients, participating in creating streamlined tax transfer process, resulting in reduction of possible negative impact to client being able to process payrolls timely.• Processed tax header transfers when client changed payroll platforms or processing region. • Processed Federal, state and local tax identification changes for clients. • Provided Tax support to all, Client Service Representatives and Implementation teams. • Worked various ADP reports to ensure timely filing of tax returns. • Worked with client to resolve discrepancies with various agencies including IRS and SSA for 941 / W2 discrepancies. • Researched and respond to client inquiries with regards to tax filing, money movement. • Monitored client’s quarter close for each tax quarter, verifying employee level taxes / wages balanced with company totals, researching and determining if credit should be applied next quarter or if there should be refunds if there was overpayment.• Resolved quarter out of balances over 10k, ensuring all companies were closed / re-closed timely.

Served as liaison between client service representative and tax center. Processed exceptions for any jurisdictions that were not included in original filings. Processed agency tapes to update ID numbers and Unemployment rates. Reconciled daily Tax transmissions with numerous TOPS screens. Participated in monthly conference call with tax center to discuss and resolve complex issues. Loaded tax payrolls for all jurisdictions if they did not pass to tax center. Researched penalty and interest and completed abatement questionnaires for tax center. Processed Lost Account Report to terminate clients from tax and money movement products. Processed adding, changing and termination of state and / or local jurisdiction.

Answered questions received from client regarding Payroll products. Investigated, researched, analyzed and resolved simple to highly complex problems. Received and submitted necessary paper work from client to have amendment or exception processed. Received and submitted necessary paperwork from client to add, change or terminate state or local, making change to federal, state and local ID #’s. Followed up with clients to ensure satisfaction with services received.